Hallcroft Finance Limited Reviews 185

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, friendliness, and extensive knowledge, making the entire process feel straightforward and stress-free. Many people highlight the outstanding customer service, noting that the team goes above and beyond to provide reassurance, guidance, and support, answering all questions promptly and patiently. Consumers frequently mention the efficiency and ease of the service, with quick response times and clear communication contributing to a smooth user experience. Reviewers appreciate being kept updated throughout the process and commend the company for securing the best deals and simplifying complex situations.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the team for being helpful, efficient,... See more

Service

Consumers find service to be positive. Many reviewers highlight the quick, efficient, and stress-free... See more

Customer service

Clients share positive opinions on customer service. Many reviewers highlight the helpfulness, efficiency,... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the quick and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as seamless, simple, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t recommend Jayne and Allie highly enough! From start to finish, they were absolutely amazing incredibly professional, friendly, and always on hand to answer any questions I had. They made the w... See more

Rated 5 out of 5 stars

Our home was up for remortgage, and having been through the process of buying our first home, we weren't looking forward to going through renewing our mortgage. We also knew we weren't getting the bes... See more

Rated 5 out of 5 stars

John was friendly, knowledgable and patient throughout the full process. He explained everything at each stage, answered all my questions and provided the best advice. He kept me updated as better mor... See more

Rated 5 out of 5 stars

Matt W has been an absolute star throughout the process for myself as a first time buyer. 10/10. I felt supported throughout the whole process from start to completion date. Matt was honest, acc... See more


Company details

  1. Finance Broker
  2. Mortgage Broker

Written by the company

Hallcroft Finance was founded in 2010. In 2023, Hallcroft Finance expanded to open a Leeds Office and with this are now able to provide advice on mortgages, protection for personal clients and business clients, home insurance and buy to let mortgages. This is, of course, in addition to the provision of full-service debt advisory to property investors and developers throughout the UK and trading businesses. We have continued to grow through forming strategic partnerships with our client base and now offer our own source of funding and equity investment Our Offices are located in London, Leeds & Edinburgh and we have clients throughout the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

185 reviews

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Rated 5 out of 5 stars

Knowledgeable, reliable and responsive!

I've used Andy on two occasions now and could not be more impressed. Knowledgeable, responsive and available - Andy has usefully prompted me for information to enable my applications to be submitted timely when impending rate increases were being applied, and then worked late to ensure my application was submitted that day. This attentiveness has saved me lots of money. Andy was also been extremely patient as I chopped and changed properties (meaning multiple applications) in the Q3 and Q4 2022 chaos. I could not be more recommending of a fellow professional. He is brilliant!

February 24, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Team

Andrew and his team have been amazing while arranging the renewal of my mortgage. They made the whole process so simple and kept me informed all the way. A great team and company who really look after their clients. Thank you

February 17, 2023
Unprompted review
Rated 5 out of 5 stars

highly recommended friendly and professional

Andi has sorted out mortgages, house sales and anything money related over many many years now and he is amazing. Would highly recommend to anyone. He takes all the stress out of the whole process and happy to help every step of the way. Thanks for all your help over the years and in the years to come…

January 27, 2023
Unprompted review
Rated 5 out of 5 stars

Knowledgable, friendly and trustworthy

We’ve dealt with Andrew on our residential mortgage, we had been told by another Broker that we couldn’t get the mortgage for the property we had fallen in love with - within 48 hours, Andrew had sourced us a mortgage and got the application through to offer!

January 27, 2023
Unprompted review
Rated 5 out of 5 stars

A brilliant mortgage broker!

Andy worked hard to get us the best deal available in this rapidly changing mortgage market. He was responsive and really listened to what we needed to achieve. I'd recommend Andy and his team to anyone wanting to arrange a mortgage - you won't be disappointed.

January 26, 2023
Unprompted review
Rated 5 out of 5 stars

Good service.

December 2, 2021
Unprompted review
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Reply from Hallcroft Finance Limited

Thanks you for reviewing us, Guy. If there's anything we can do to give you a five-star service, please get in touch.

Rated 5 out of 5 stars

We have worked with the company to…

We have worked with the company to assess projects in the real estate sector. Hallcroft has been professional, timely and helpful in every case. We fully intend to work with the company on new projects as they arise.

December 2, 2021
Unprompted review
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Reply from Hallcroft Finance Limited

Thank you for your kind words, Airdale. Your kind words have been passed on to the team.

Rated 5 out of 5 stars

An excellent brokerage firm

An excellent brokerage firm. They really understood our needs and worked with speed to achieve our needed outcomes. We were very impressed with their creativity and deep understanding of complex transactional issues involved. Additionally, they continued to be very helpful after the loan was completed. Smart and professional brokers, superb service.

June 4, 2021
Unprompted review
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Reply from Hallcroft Finance Limited

Thank you for your feedback, your kind words have been passed on to the team.

Rated 5 out of 5 stars

Great Company - Great People

I've had a wonderful first experience working with the Hallcroft team.

Working closely with Martyn on our first deal together has been like a breath of fresh air.

Always available to answer questions or just bounce ideas off, Martyn's methodical, straightforward, and ultra efficient approach really has helped to take the pressure off me to allow me to continue running my developments whilst he works hard to secure the funding. It really does feel like Hallcroft are invested in my success.

I would have no hesitation in recommending Hallcroft to anyone in the future and I feel like this is the start of a long lasting, mutually beneficial relationship.

May 27, 2021
Unprompted review
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Reply from Hallcroft Finance Limited

Thank you, Rory. We're happy you had a wonderful first experience. Your kind words have been passed onto the team.

Rated 5 out of 5 stars

Hallcroft Finance and Director Martyn…

Hallcroft Finance and Director Martyn Pollock provided an excellent, professional, and 100% client-focused service. I was very happy with the whole experience, I can fully recommend and endorse their services.
Thank you, Martyn.

Ersin Sirer

May 25, 2021
Unprompted review
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Reply from Hallcroft Finance Limited

Thank you for your feedback, Ersin. The team are happy to hear of your experience and your kind words.

Rated 5 out of 5 stars

From the initial contact straight…

From the initial contact straight through to execution of loan, Hallcroft service was fantastic.

Highly recommend them for anyone looking for the best result in a quick time frame.

March 4, 2021
Unprompted review
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Reply from Hallcroft Finance Limited

Hi Steven, thank you for your positive feedback. I will pass your comments to the team.

Rated 5 out of 5 stars

Professional and Trustworthy

I have always found Hallcroft Finance to be a pleasure to deal with. They are professional and trustworthy and a reliable source of quality introductions. Their combined knowledge and experience means they can add real value to their clients and find solutions for the most complex of scenarios, whilst always keeping their client's best interests at the forefront. I would have no hesitation in recommending them to either Borrowers or lenders.

March 2, 2021
Unprompted review
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Reply from Hallcroft Finance Limited

Hi Richard, thank you for your taking the time to leave us a review. We're happy that you've had a 5-star experience with us. Your kind words will be passed on to the team.

Rated 5 out of 5 stars

Martyn P dealt with our development…

Martyn P dealt with our development funding. There were a few hurdles that we presented to him but each was navigated very quickly and effectively.

Martyn was always available to discuss progress and always dealt with any issues incredibly pro-actively and immediately.

I certainly believe that the way in which he managed our process meant that the direct relationship with the lender started on a very amicable and sound footing. Certainly, everything has felt far more collaborative as we move through the build stage.

What is especially commendable is, even after Martyn had performed his role, he was calling us to offer further help and assistance if we ran into problems with the lender.

Hallcroft Finance is approachable, understanding, solution providing, collaborative and very effective. It provided us with an excellent service, both during and after.

March 2, 2021
Unprompted review
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Reply from Hallcroft Finance Limited

Hi Spencer, thank you for your feedback. We're really happy to hear you received great service from Martyn! We will be sure to pass your kind words on to him and the team.

Rated 5 out of 5 stars

Merit group and Hallcroft

Merit group are developers and contractors and we have been working with Hallcroft for several years now, they are our go to funding gurus. We engage early on in the appraisal stage to ensure that the funding process is a smooth and viable one. The team led by Martyn and Adrian always come up with a solution to any issues and a choice of funding packages, it’s been a joy to work with them, we could not speak more highly of them they really are experts in their field.

March 1, 2021
Unprompted review
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Reply from Hallcroft Finance Limited

Thank you for taking the time out to review us, Keith. I will pass your kind words on to Adrian, Martyn and the team.

Rated 5 out of 5 stars

Always a pleasure to deal with Adrian…

Always a pleasure to deal with Adrian and Martyn at Hallcroft Finance. Offered the perfect solution to finance our development opportunities, tailoring to the specific requirements of the project. Looking forward to many more and continuing our great working relationship.

March 1, 2021
Unprompted review
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Reply from Hallcroft Finance Limited

Thank you for your review, Damien. We're glad we could help and we are looking forward to working with you in the near future.

Rated 5 out of 5 stars

Martyn has been a huge asset to our…

Martyn has been a huge asset to our scheme from start to finish. An unbiased, honest opinion put forward in a straight forward fashion makes my job a lot easier. Thanks!

February 27, 2021
Unprompted review
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Reply from Hallcroft Finance Limited

Hi David, thank you for your kind words and your 5-star review of our services. Your kind words have been passed to Martyn and the team.

Rated 5 out of 5 stars

Sophisticated and effective real estate…

Sophisticated and effective real estate finance brokerage covering multi-sector investment and development deals. Understand the capital stack and easy to talk to - especially over a beer :)

February 26, 2021
Unprompted review
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Reply from Hallcroft Finance Limited

Thank you for your kind words, Paul. We're delighted to learn you received 5-star service from us! We have passed your review to the team.

Rated 5 out of 5 stars

Trailblazers

Trailblazers. Raising the bar in property advisory. No surprise Martyn was listed in the 2021 property Power List. His experience as a developer and lender enables him to advise on the most complex of projects, and his entrepreneurial background makes him passionate about helping developers who are just starting out, helping them to achieve their growth plans.

February 26, 2021
Unprompted review
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Reply from Hallcroft Finance Limited

We're very happy you left a review and that you received amazing service from Martyn. We have passed your kind words to him and the team.

Rated 5 out of 5 stars

Development Funding

Comprehensive funding structures, overview and forward planning across all of our oppotunities have been great.

Consideration to our individaul business needs and not a 'one size fits all' strategy really helped us over the last couple of years when things have not been perfect.

Really appreciate the approach taken.

February 25, 2021
Unprompted review
Hallcroft Finance Limited logo

Reply from Hallcroft Finance Limited

Thank you for your feedback, Rob. I have passed your kind words to the team.

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