I’ve been purchasing from HCL for years and thought I should provide some much deserved feedback. Orders are always shipped quickly and arrive often in 1-2 days. On placing my last order, I forgot to... See more
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See what reviewers are saying
Fantastic service. Ordered lenses for an event and one was damaged. Staff went out of their way to ensure replacement in time. Great communication, excellent support. Highly recommended.
I’ve worn coloured contact lenses my whole life, and I bought three different pairs. The ones with the lizard shape are impossible to use — they’re too big and too thick, and every time I bli... See more
Bought a few pairs of contacts from them. They are very responsive and when I needed contacts on short notice they even let me collect. Comfortable contacts and a good color range
Company details
Written by the company
Halloween is not an ordinary day nor an everyday event. This day comes with a great deal of joy and is so full of energy and warmth. October 31st demands tremendous energy and enthusiasm. Not just this, but this day also gives you a chance to bring out the inner artist in you, which you have been suffocating for so long. This day is undoubtedly about celebrations. partying, food, and games, but along with that, it is also about a display of art and creativity. Halloween is celebrated by people across the globe. It was previously linked to religious obligations and thoughts, but now it is taken as a fun time by kids, teenagers, and adults alike. They cherish this night by putting on creepy and spooky costumes and going door-to-door to distribute or get candies and to prank and scare their friends, family, and neighbors. This eve is well known as a time of evils, spirits, devils, witches, goblins, ghouls, and ghosts. Most people think of Halloween as a harmless time of enjoyment and fun. On the contrary, another group of people considers it as ghastly and demonically inspired eve that should be avoided at all costs.
Contact info
12 Cleopatra Street, 3029, Tarneit, Australia
- 0450899518
- support@halloweencontactlenses.com.au
- halloweencontactlenses.com.au
4.4
Excellent
166 reviews
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This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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The contact lenses were received thank…
The contact lenses were received thank you
The lenses have not been used yet but I will assess at a later date
January 11, 2022
Unprompted review
As someone who creates different looks…
As someone who creates different looks regularly (from creative to sfx makeup) so glad to have found Halloween Contact Lenses! They’re Australian owned, provides quality (and comfortable) lenses and fast delivery, highly recommended! Can’t wait to purchase more styles from them soon!
January 9, 2022
Reply from Halloween Contact Lenses
We are thrilled to have you as part of the HCL family! Thank you for sharing your kind words with us.
It means the world to us and to our entire team! We look forward to serving you again soon!
Regards,
Team HCL
I would like it soon please
See the thing is I havnt even received them yet and I spent over $50 on it so please hurry it up
December 26, 2021
Reply from Halloween Contact Lenses
Hi Mathew,
Sorry for the delay in delivery. Due to Xmas and New year Australia Post was seeing Huge delays in deliveries. I can see that the order is delivered. Please let us if you have any further questions.
Cheers
Team HCL
Reply from Halloween Contact Lenses
Hi Amanda,
We are thrilled to have you as part of the HCL family! Thank you for sharing your kind words with us.
It means the world to us and to our entire team! We look forward to serving you again soon!
Regards,
Aditya
Easy to use website and very quick…
Easy to use website and very quick delivery, will be ordering again
November 17, 2021
Quick delivery, no hassle
Good quality range of lenses. The free lens case is a nice touch. Shipping took less time then expected which is always awesome. Will shop here again when needed 👍
November 8, 2021
Really great
They were really good but they keep folding in to my eyes but they were really good
November 2, 2021
Bad experience.they made Lens which I…
Bad experience.they made Lens which I couldn't see it. I was wondering how I could wear something O can not see. Waist of money.
November 1, 2021
Awesome
Awesome! Look so good. Easy to apply. Easy to take care of and store. Dunno if I put on the right way but lucky I’m only wearing one blind eye lense in otherwise I’d actually be blind!
October 10, 2021
Quick and easy postage awesome customer…
Quick and easy postage awesome customer service
October 8, 2021
Reply from Halloween Contact Lenses
Hey Shannon,
We are thrilled to have you as part of the HCL family! Thank you for sharing your kind words with us.
It means the world to us and to our entire team! We look forward to serving you again soon!
Regards,
Team HCL
Received the lenses on time and they…
Received the lenses on time and they looked perfect. Can’t wait to wear them. Good quality, perfect colour and very good customer service. Very happy and satisfied with the product. Would highly recommend. Best quality yet so reasonable in price.
October 7, 2021
Unprompted review
Reply from Halloween Contact Lenses
Hey Kanchan,
We are thrilled to have you as part of the HCL family! Thank you for sharing your kind words with us.
It means the world to us and to our entire team! We look forward to serving you again soon!
Regards,
Team HCL
I did not received the contact lents
October 5, 2021
Reply from Halloween Contact Lenses
Hi Kelly,
Sorry that you haven't received your order yet, currently we are seeing huge delays with Australia Post delivery network. Please reach out to warehousing team at support@halloweencontactlenses.com.au and they will be able to follow up Australia Post on your behalf.
Thanks
Team HCL
Chocolate colour lenses
Absolutely best experience. Everything at your fingertips. From pricing to ordering everything is so intuitive . Lenses arrived correctly and quickly. Good price, too. Very pleased.
Worth buying here .
October 4, 2021
Reply from Halloween Contact Lenses
Hey Komal,
We are thrilled to have you as part of the HCL family! Thank you for sharing your kind words with us.
It means the world to us and to our entire team! We look forward to serving you again soon!
Regards,
Team HCL
Have not received after ordering over…
I realise now the delay in receiving my order was Australia post fault. I am very happy with my order which was rectified quickly by Halloween eyes and with good communication I highly recommend this company
October 1, 2021
Reply from Halloween Contact Lenses
Hi Brian, Sorry for the delay in receiving in your order. Australia Post is facing huge network delays due to COVID-19. Here is your Tracking number
0207059809848006060992 . The package is onboard with delivery driver. hopefully it should arrive soon. Please let us know if any issues.
Received my order pretty quickly and…
Received my order pretty quickly and tested them out. Very excited to wear these this Halloween with my cosplay costume. Thanks for the awesome service 👌
September 29, 2021
Reply from Halloween Contact Lenses
Hey Shifa
We are thrilled to have you as part of the HCL family! Thank you for sharing your kind words with us.
It means the world to us and to our entire team! We look forward to serving you again soon!
Regards,
Team HCL
Packaging came bruised
Packaging came battered and the box in with the lenses were held were damaged, the case in which the contacts came were flimsical however the lens were really thin but looked great and did the job
September 27, 2021
Reply from Halloween Contact Lenses
Hi Ryn,
Thanks for your feedback. We have already launched an investigation with our courier to make sure all our parcels are handled with care.
Thanks
Team HCL
Not happy with them
September 27, 2021
Reply from Halloween Contact Lenses
Hi Paris, We take our customer feedback very seriously. Can you please explain what we could do to provide a better experience. Please get in touch with us at support@halloweencontactlenses.com.au
Speedy Amendment
The package arrived quickly, but one of the sets for lenses happened to be the wrong colour. I quickly contacted the store and they immediately sent another set of the correct lenses, even upgrading them to a "Yearly" set with Express shipping without any extra cost!
Quite pleased with the customer service, even considering the initial hiccup.
September 19, 2021
Reply from Halloween Contact Lenses
Hey Cameron,
We are thrilled to have you as part of the HCL family! Thank you for sharing your kind words with us. And again sorry for the Mishap but always there for our customers. We are also working with our warehousing to make sure to minimise human errors.
It means the world to us and to our entire team! We look forward to serving you again soon!
Regards,
Team HCL
I still haven’t even received it ever received my contact lenses
I still haven’t even received it. So no I don’t have a good review
September 13, 2021
Reply from Halloween Contact Lenses
Hi Santana, After checking with courier we have found that the parcel was delayed but it should have been delivered now. Sorry for the inconvenience.
Please get in touch if you have any further concerns.
Cheers
Team HCL
Haven't received item or had any…
Haven't received item or had any further correspondence from seller
September 3, 2021
Reply from Halloween Contact Lenses
Hi Helen,
Sorry for the inconvenience please get in touch with our support team at support@halloweencontactlenses.com.au and we will get this sorted for you.
Cheers
Team HCL
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