Hampergifts.co.uk  Reviews 1,144

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 216 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting the appealing presentation and the thoughtful selection of items. Many appreciate the ease of ordering and the reliable delivery service, which often arrives on time and as requested, making it a convenient option for sending gifts, even from overseas. However, some people mentioned issues with delivery dates not being strictly adhered to, with some orders arriving earlier or later than scheduled. A few customers also expressed disappointment with the perceived quantity of contents in their hampers or the quality of certain items, such as chocolates being old or tasteless.

What people talk about most

Product

Consumers generally express satisfaction with the product offerings. Many reviewers praise the excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising prompt and safe deliveries,... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent quality of... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent and... See more

Order

Users describe positive interactions with order. Customers found the ordering process simple and easy, even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering was ,simple, choices amazing. The hamper gift was delivered courteously and correctly. A photograph shows it as exactly as the company advertised , the comments from recipient and family rave... See more

Company replied

Rated 5 out of 5 stars

I trust this company immensely. They are reliable. Their products are excellent; the packaging is beautiful and they get the gifts to the recipient on time. I live in the U.S. so gifting to loved ones... See more

Rated 5 out of 5 stars

Sending surprise parcels from Australia to my friend overseas has become a little tradition-and this company never lets me down. Every delivery lands right on schedule, exactly as I requested, and th... See more

Company replied

Rated 5 out of 5 stars

We recently tried 3 hampers from HamperGifts and were genuinely impressed by the entire experience. The presentation of these hampers were beautifully designed—every item arranged with care and the ha... See more

Company replied


Company details

  1. Gift Basket Store
  2. Corporate Gift Supplier

Written by the company

Beautifully presented gift hampers from a family-run business with over 20 years experience. We offer gifting options for birthdays, anniversaries, corporate thank-you's, get well soon presents as well as seasonal gifts for Mother's Day, Father's Day, Valentines, Easter and of course Christmas. From our St Albans premises, we beautifully assemble every basket & box by hand to give them the real wow factor. We have 1000s of happy customers over 20+ years. It's simple to order our hampers from anywhere in the world. And we're always here to help straight away if you've got any questions or concerns. As a small family-run business, we care about every customer. Our gift hampers are bursting with delicious artisan products. Many are from small UK suppliers and have won coveted Great Taste Awards.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, hamper arrived earlier than asked for so even better. Have used this company on many occasions to send gifts to family from NZ and it is so easy to navigate the website.

November 7, 2025
Rated 4 out of 5 stars

Overall good but would be better if we…

Overall good but would be better if we can customize the hamper and choose what to include item by item. One problem is : the delivery followed immediately after pricessing and the selected date was ignored, leading to failed first attempt. This can be a problem if choosing a date not in the immediate future

November 7, 2025
Rated 5 out of 5 stars

South Africa and ordered a…

I live in South Africa and ordered a special birthday gift to be delivered on my daughter's birthday, the 7th of November. She lives in the UK. The gift was amazing beautifully presented and she absolutely loved it. Special thanks to all the staff involved, but a special thanks to Alex who went the extra mile for me, and to make sure that her gift was delivered on time.

November 6, 2025
Rated 5 out of 5 stars

Would highly recommend!

We recently tried 3 hampers from HamperGifts and were genuinely impressed by the entire experience. The presentation of these hampers were beautifully designed—every item arranged with care and the hamper wrapped with attention to detail. The quality of the food and drink inside stood out, each product chosen with real thought. And there were some very tasty items in there!! What also caught our eye was the way the package was shipped: the message on the outside added a lovely personal touch, and the package was packed securely for protection—everything arrived in perfect condition. For a gift that feels premium and well-considered, HamperGifts definitely delivers.

October 23, 2025
Unprompted review
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Dear Kayleigh, thank you so much for your wonderful feedback! We hope to see you again soon :)

Rated 5 out of 5 stars

Great gift

Great gift, has the wow factor. Reliable delivery

September 8, 2025
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you for your lovely feedback! We hope to see you again soon :)

Rated 5 out of 5 stars

Great Service

Easy to use web site, very helpful staff on phoning. Very happy recipients. A nice experience.

September 11, 2025
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Reply from Hampergifts.co.uk

Thank you so much for your feedback :)

Rated 5 out of 5 stars

Happy customer

It was easy to order the hamper I preferred. They delivered on the exact date and time I had requested, and communicated well about when the delivery would take place. The items in the hamper were beautifully arranged and exactly as stated on the website. The recipient was very happy with the quality of items.

September 10, 2025
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Dear Kate, thank you so much for your feedback, we are delighted your Champagne Hamper gift went down well!

Rated 5 out of 5 stars

Birthday Gift

We wanted to send a birthday gift from Spain to a family member. It was delivered on time and the hamper was quite appreciated by the recipient

September 5, 2025
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you for your feedback!

Rated 3 out of 5 stars

Disappointed.

Disappointed.
Good point- delivered in good time.
Bad point- was not packaged as shown on your website. For £95 it did not look attractive and therefore I would be reluctant to order from this company again.

September 9, 2025

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