Hampergifts.co.uk  Reviews 1,144

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 216 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting the appealing presentation and the thoughtful selection of items. Many appreciate the ease of ordering and the reliable delivery service, which often arrives on time and as requested, making it a convenient option for sending gifts, even from overseas. However, some people mentioned issues with delivery dates not being strictly adhered to, with some orders arriving earlier or later than scheduled. A few customers also expressed disappointment with the perceived quantity of contents in their hampers or the quality of certain items, such as chocolates being old or tasteless.

What people talk about most

Product

Consumers generally express satisfaction with the product offerings. Many reviewers praise the excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising prompt and safe deliveries,... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent quality of... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent and... See more

Order

Users describe positive interactions with order. Customers found the ordering process simple and easy, even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering was ,simple, choices amazing. The hamper gift was delivered courteously and correctly. A photograph shows it as exactly as the company advertised , the comments from recipient and family rave... See more

Company replied

Rated 5 out of 5 stars

I trust this company immensely. They are reliable. Their products are excellent; the packaging is beautiful and they get the gifts to the recipient on time. I live in the U.S. so gifting to loved ones... See more

Rated 5 out of 5 stars

Sending surprise parcels from Australia to my friend overseas has become a little tradition-and this company never lets me down. Every delivery lands right on schedule, exactly as I requested, and th... See more

Company replied

Rated 5 out of 5 stars

We recently tried 3 hampers from HamperGifts and were genuinely impressed by the entire experience. The presentation of these hampers were beautifully designed—every item arranged with care and the ha... See more

Company replied


Company details

  1. Gift Basket Store
  2. Corporate Gift Supplier

Written by the company

Beautifully presented gift hampers from a family-run business with over 20 years experience. We offer gifting options for birthdays, anniversaries, corporate thank-you's, get well soon presents as well as seasonal gifts for Mother's Day, Father's Day, Valentines, Easter and of course Christmas. From our St Albans premises, we beautifully assemble every basket & box by hand to give them the real wow factor. We have 1000s of happy customers over 20+ years. It's simple to order our hampers from anywhere in the world. And we're always here to help straight away if you've got any questions or concerns. As a small family-run business, we care about every customer. Our gift hampers are bursting with delicious artisan products. Many are from small UK suppliers and have won coveted Great Taste Awards.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Very easy to order

Very easy to order, and great communication/confirmation. The only small let down was that it wasn’t delivered on the day I’d specifically requested. It came earlier rather than later which was good, but other than that - very pleased with the service!

September 5, 2025
Rated 5 out of 5 stars

Easy ordering, great selection, efficient delivery

Easy ordering process. Selection of baskets appropriate for what I was after. Efficient delivery with good tracking - thank you.

August 13, 2025
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Dear Natalie, thank you for your lovely feedback, we are delighted your baskets went down well!
We hope to see you again soon

Rated 1 out of 5 stars

So disappointed! This is a scam.

I have been waiting in anticipation for the golden, multi boxed hamper to arrive so I could take it in to the hospital staff who looked after me post my operation. The hamper arrived today and to our amazement the box was tiny! When we unwrapped it the size of the boxes were 1/3 of what I had expected. You couldn’t have fitted a lot of chocolates in each box. I decided to open the boxes and look at the contents. I was amazed! All the chocolates fitted into one box! There were a few shortbread biscuits, a tiny after 8 box, and a couple of other really cheap and tiny packets. Boxes were stuffed with paper to make them look fuller. I am so embarrassed, no way can I give this to anyone let alone a hospital team of doctors and nurses. I had paid £80 for this hamper, the content would cost me less than £10 to buy. This is a scam. Do not buy. I don’t know how they have so many 5 star reviews. I have taken photos which I will add.

This is the response to your reply as I wasn’t able to respond to you. No one has been in touch and I am really disappointed that you are blatantly lying and misrepresenting. I am unable to upload photos of what I received which was shocking for £80 hamper. The only explanation I can think of for such good reviews is that either these are paid reviews or genuinely people don’t know what their recipients received. Of course people are always grateful to receive gifts but they would have thought the cost was a fraction of what was paid. I would like someone to get in touch with me to resolve my concerns.

My order number is 350997. I have also emailed it to you.

August 19, 2025
Unprompted review
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Reply from Hampergifts.co.uk

Dear Ella
Thank you for taking the time to leave your valuable feedback, it is very much appreciated. We are very sorry to hear you were not happy with your order. On the product page we do provide all possible information regarding each hamper - the Golden Tower is 50cm tall for example - along with listing all the contents and their respective weights and sizes.
However if these were not clear enough then we sincerely apologise - and we'll look to make these clearer for our customers in the future. A member of our customer services team will be in touch with you shortly (via email) in order to resolve this to your satisfaction. In the meantime we have passed your comments onto our purchasing department for review. Thank you
once again thank you very much for giving us your feedback.
Hampergifts Customer Care

Dear Ella, please can you email us with your order number? sales@hampergifts.co.uk

Rated 5 out of 5 stars

Beautiful

Absolutely beautiful flowers, were purchased as part of a leaving present and the person loved them

August 11, 2025
Rated 4 out of 5 stars

Birthday Hamper

The hamper was a birthday gift and the recipient was delighted with the contents. There was a problem with delivery. On two days (12th and 13th) the recipient waited for the delivery and got a "sorry we missed you" message both days. I requested the hamper be left at the front door and the hamper was delivered on 15th.

August 15, 2025
Rated 5 out of 5 stars

Excellent company to work with from afar

Excellent company to work with from afar. Their communication, response and action produced a beautiful gift basket for my far-away daughter. I have no hesitation using Hampergifts again, and suggesting people near or far pick their platform to figure out and deliver a lovely gift. Thank you!

August 8, 2025
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you very much for your feedback, we hope to see you again soon :)

Rated 4 out of 5 stars

Outstanding presentation

Outstanding presentation, well selected items, varied and excellent quality. Loved the product.
One issue, in common with most other hamper style gifts the price of the items is just a bit excessive. Buyers know this but enjoy the effort put in to bring everything together and are happy to pay for it. So.... I'm very happy

July 28, 2025
Rated 5 out of 5 stars

I Trust Hamper Gifts!

The gift was delivered promptly and enjoyed by the whole family. I always trust Hamper Gifts to use quality items in their baskets and deliver quickly. Love Hamper Gifts.

August 4, 2025
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you for your feedback!

Rated 5 out of 5 stars

Would use again

Delivered on time. Beautifully presented and much appreciated by the recipient.

July 31, 2025
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you ! We are delighted to her your Pamper Hamper gift tower went down well with your recipient :)

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