Handsling Reviews 

Handsling continue to be brilliant with everything, Great bike great customer service, always available and keen to help. Can't fault them

Great team very friendly and helpful.
I was kept informed on how the build was progressing and it turned out fantastic, couldn’t have Been more pleased.

The customer experience was excellent. The bike is excellent. Thank you for opening up on a Saturday to allow me to take delivery of my new bike too!

I have a Handsling A1R0evo aero road bike and a CXevo gravel bike. Love them both. Handsling helped me choose all the components and have made any adjustments needed very easy.

Quick answer and solution to my issue, package sent almost immediately. Couldn’t be happier with the service I’ve had since I bought my frame from them last year

There were a wide range of customising options available and when my choices didn't quite meet my measurements the team communicated well my available options. There was quite a delay between ordering and receiving due to logistical issues but in the end it was worth the wait. Having had the opportunity to ride the bike a few times now it handles very well, is comfortable and feels fast!

I have bought the new Handsling TSTRevo timetrial frame. Ordered in January, I was promised I would recieve the frame by early-mid March. I prepaid, because I was promised I could get a full refund if I changed my mind.

It is now mid-May and I have yet to see my bike. You can see why I'm unhappy.

I can understand that they needed to move their paintshop in-house, and we (well I) were notified of a 'slight dealay' and the option of a free hoodie. I wrote to customer support for an update on the new delivery time. Over the course of over 1 month and 5 emails, reasking the question, I recieved no proper answer, and the reply-time was usuallt over a week. Untill i asked for a refund if it could not be delivered by AT LEAST 5th May, and I was then promised to recieve my bike 22nd april - still 1½ month to late. Come 19th I received an email stating it was being packed, and so would defenetly not reach me. I heard nothing for a week, and when I asked what was going on, apparently UK Customs were withholding items. It was not untill 1st May I received a message that it was expected to ship Monday 6th. Wednesday 8th I recieved a notefication that it had been shipped - and I have recieved no tracking on it, and no information when I will recieve it, or that it is even in my country (DK) now, a week later.

I will have to cancel my plans on a timetrial event tomorrow - for the second time - because of this delay. In 3 weeks I'm riding my first big goal this season, and I was expecting to get some training, position dialing etc. in before. I have lost that oppertunity because of this infuriating 2 months delay. I have spent money on equipment (geargroups etc) for this bike, expecting to have it in March. And I have recieved no other compensation than a hoodie, that I francly don't want, especially from this experience.

It just so happens it is way to late to find i new option, and I have throughout this proces received countless reassurances from Handsling.
Do not get me wrong, I genuintly believed the people I have mailed with are sincere. But that does not get me a bike, apparently.

This is one bad experience - and I do not hope anyone else has the same - out of hopefully countfull good ones, but it is none the less dissapointing and frustrating not recieve word, not to know, and having all my plans shut to the curb.

Bought an A1OREVo in 2023 and never got round to submitting a review. I've recently got back to riding this bike now there have been a couple of days without rain. Such a pleasure to ride; stiff and fast when pushing on yet comfortable and stable a cruising pace. The customer service was really good pre sale including plenty of time dialing in correct geometry for my non-standard measurements.

Absolutely love the bike and it performed well on a couple of Road Bike TTs and a draft legal duathlon.

To be a balanced review I should point out that the upgraded saddle I paid for was initially not fitted and relied on my aging memory one day (2 months after purchase!) wondering why the rails were the wrong colour. This was swiftly resolved when I pointed it out thankfully. The power meter did not work initially either; turned out the battery was flat, which was a shame as I'd expect a comprehensive inspection of the bike before collection would have spotted that. If you are paying premium money then little details like that aren't expected. The main disappointment I had was that on my first group ride with my new pride and joy the chain dropped and caused a lot of damage to the bottom bracket area and chain stay and removed paint and lacquer. Even though it is SRAM a simple adjustment to the front mech by me post ride stopped anymore chain drops (as well as buying a chain catcher) but the trashed paintwork in that area is a constant reminder and annoys me still. I didn't receive a reply when I raised this (on two occasions) and given the customer service reputation and the fact the damage was ultimately caused by the front mech not being adjusted properly I would have expected some help and not to be ignored.

Excellent item and superb customer service

Rapid delivery, great price!

After travelling down to choose the spec for my bike the team were very informative about the A1ROEVOs I was purchasing. Over the two days I had a test cycle and 3hr 30 minutes of discussion. I collected my bike on April 10th and it looks absolutely stunning.

Very happy with overall service- no negatives to mention.

Great experience from initial viewing of bikes at factory through to delivery for my son who races junior national this Yr.
Went through all options with David to get perfect set up, who was extremely patient throughout process.
We were kept informed of delivery(which was initially delayed due to shimano), we even had free handsling sweatshirt because of this delay.
Whole experience from ordering, delivery and aftercare from all staff has been truly extraordinary, any questions answered very quickly via email or phone.
A1R0evo has been massive step up from sons cervelo,more responsive,stiffer and faster!!
Great work from all the team - hopefully some podiums this Yr from my son!!!

Ordered the very latest Pursuit frameset. Excellent interactions with the sales team to ensure I ordered the right size with lots of colour options!

With an hour record attempt scheduled, Handsling was up against the clock (pun intended!) to get the new bike to me in time - they pulled out all the stops, providing top notch support and succeeded.

This helped me to succeed in my goal too!

Very pleased with Handsling.

All round win-win. 😎👍

[Note: I am not a sponsored/supported Handsling rider]

Awesome! Beautiful bikes made locally to me. Highly recommend.

The bikes are superb…excellent build quality and customisable to any degree when you contact the team. The customer service has been absolutely fantastic from the first call after I placed an order through to follow-up emails about complete minutae. Will definitely be a return customer for a TT or gravel bike!

My A1R0evo is a wonderful bike. Comfortable, fast, reliable. I bought just the frame. Paired with my Hyper wheels and Ultegra di2 transmission is a rocket and a joy to ride.