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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the professionalism of the staff, who are often described as polite, hardworking, and efficient. Many appreciate the booking process, which is noted for being clear, quick, and easy to arrange, with prompt responses to inquiries. The gardeners consistently arrive on time, often early, and perform thorough work, leaving gardens tidy and well-maintained. However, some people were dissatisfied with the pricing, citing issues with quotes that were unclear or changed, leading to unexpected additional charges for waste removal or being charged for full hours when less time was spent. Additionally, a few other people also felt that the gardeners sometimes lacked appropriate tools or understanding of specific gardening tasks, resulting in incomplete jobs or damage.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the professionalism, punctuality, and... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, politeness, and... See more

Booking process

Reviewers mention positive feedback about the booking process, finding it very easy and clear, with some... See more

Response time

Customers had positive experiences with response times, noting that the service was very good and quick.... See more

Price

People report ambiguous experiences with price, with some customers finding the services to be reasonably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Handy Gardeners for over 2 years now and I am delighted with the service and level of care that we receive. In particular, I have been using the same gardener, Kiro, as he proactivel... See more

Rated 5 out of 5 stars

I cannot recommend handy Gardeners enough. I was clear in my mind what I wanted done and very aware after a recent heart procedure that I could not do it. Two gardeners arrived on time - correctio... See more

Rated 5 out of 5 stars

The grounds maintenance of our communal areas, mainly a private car park was completed in a few hours. The result was an area cleared of weeds and leaves, tidy and clean. One of the residents said it... See more

Company replied

Rated 5 out of 5 stars

Excellent. The gardeners arrived on time. Once I had explained what needed to be done, I just left them to it. They cut back my wisteria, trimmed the ornamental pear tree, swept up all the leaves and... See more


Company details

  1. Garbage Collection Service

Information provided by various external sources

Whatever your patio, lawn and garden care needs are, we are the Handy Gardeners in London, capable of providing you with competent garden maintenance. We can ensure that you and your garden are always treated to the highest standard of gardening services, with our expert help making a real difference around the outdoor area of your home.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

350 reviews

5-star
4-star
3-star
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1-star

Replied to 25% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional and friendly

I recently had the pleasure of hiring a gardener, and the experience exceeded my expectations. From the very beginning, they were professional, punctual, and clearly passionate about their work.

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent gardening work

Excellent gardening work. The garden is now clean, well-structured, and thriving. The attention to detail really shows, and it’s made a noticeable difference to the overall appearance.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Reliable, Tidy, and Great Value Gardening Service

I recently used handygardeners.com for a full garden tidy-up, and overall I was very impressed with the service.

My garden had become quite overgrown and needed a proper clearing and tidy. This included reshaping bushes, clearing out flower beds, and dealing with a fair amount of weeds. From the start, the process was straightforward—the quote I received was clear, transparent, and even included some minor rubbish removal, which was helpful.

Booking was smooth and flexible around my availability, which made things easy to arrange. On the day, the team actually arrived a bit earlier than scheduled, but that worked perfectly fine for me.

They quickly understood what needed to be done and got to work right away. I particularly appreciated how careful they were with pruning, as my garden was extremely overgrown. They took the time to properly separate what should be kept from what needed removing, rather than just cutting everything back indiscriminately.

Once the work was finished, they did a great job packing up the garden waste neatly and left everything clean and tidy.

Overall, I found the service to be great value for money, and I wouldn’t hesitate to use them again in the future.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great garden service

My experience of Handy Gardeners was very good. They arrived slightly early and they were able to complete the work within two hours. I’m very pleased with the job the garden was overgrown. They just got on with it cleared everything. They were able to use my own garden waste bins. It’s really nice now for the next few weeks. I will definitely be using them again.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Handy Gardeners were great

Handy Gardeners were great! Mia was very organised and understood my brief for my front garden, and sent gardeners Antonio and Strombov who worked really hard at changing my front garden from a pit of weeds to a clean space by removing weeds and surplus soil, a membrane on top with stones. Their jetwashing skills were great as well. Many thanks! I'll definitely be using you again.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent work

Having previously used Handy Gardeners at our last house, I didn’t hesitate to use them again. The two gentlemen who came to do the maintenance job were super efficient, listened to what I’d like doing and got the job done!

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend this company

I have had the Handy Gardeners to my home 3 times now and will continue to use them.
They are puntual, polite, follow instructions and work really hard in the time allotted to leave the garden and patio surrounding the house immaculate. I would highly recommend their service,

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

We are very pleased with the communal…

We are very pleased with the communal gardening services provided by Handy Gardeners! The team is reliable, professional, and keeps the grounds looking tidy and well maintained. They attend regularly, pay attention to detail, and ensure all communal areas are clean, safe, and presentable for residents. Communication has been excellent, and any additional requests are handled promptly. We would happily recommend their services.

March 16, 2026
Unprompted review
Rated 4 out of 5 stars

I thought they were excellent

I thought they were excellent. They were very responsive, experienced neat tidy and cost-effective. I have no complaint and would certainly use them again.

March 20, 2026
Unprompted review
Rated 4 out of 5 stars

A returning customer

A returning customer, I have been using this company for over 2 years. The workers are polite and completed the job, leaving the area clean. When they are not able to meet the agreed time because they are running behind schedule, you are kept informed.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Our garden needed tidying up and the…

Our garden needed tidying up and the service was amazing. The two men were on time and very polite and discussed the work that needed to be completed. They completed in the timeframe and did an amazing job. Would recommend and definately will use in future. Thanks Dee

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Great Service
I have been using Handy Gardeners for the last few years and have been happy with the service provided. They arrive on time and complete the tasks booked for within time and leave everything tidy when finished. They are polite, hardworking and take the garden waste away with them. The office staff are polite, listen to what I require and reply to emails promptly. I highly recommend them.

March 12, 2026
Unprompted review

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