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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the professionalism of the staff, who are often described as polite, hardworking, and efficient. Many appreciate the booking process, which is noted for being clear, quick, and easy to arrange, with prompt responses to inquiries. The gardeners consistently arrive on time, often early, and perform thorough work, leaving gardens tidy and well-maintained. However, some people were dissatisfied with the pricing, citing issues with quotes that were unclear or changed, leading to unexpected additional charges for waste removal or being charged for full hours when less time was spent. Additionally, a few other people also felt that the gardeners sometimes lacked appropriate tools or understanding of specific gardening tasks, resulting in incomplete jobs or damage.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the professionalism, punctuality, and... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, politeness, and... See more

Booking process

Reviewers mention positive feedback about the booking process, finding it very easy and clear, with some... See more

Response time

Customers had positive experiences with response times, noting that the service was very good and quick.... See more

Price

People report ambiguous experiences with price, with some customers finding the services to be reasonably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Handy Gardeners for over 2 years now and I am delighted with the service and level of care that we receive. In particular, I have been using the same gardener, Kiro, as he proactivel... See more

Rated 5 out of 5 stars

I cannot recommend handy Gardeners enough. I was clear in my mind what I wanted done and very aware after a recent heart procedure that I could not do it. Two gardeners arrived on time - correctio... See more

Rated 5 out of 5 stars

The grounds maintenance of our communal areas, mainly a private car park was completed in a few hours. The result was an area cleared of weeds and leaves, tidy and clean. One of the residents said it... See more

Company replied

Rated 5 out of 5 stars

Excellent. The gardeners arrived on time. Once I had explained what needed to be done, I just left them to it. They cut back my wisteria, trimmed the ornamental pear tree, swept up all the leaves and... See more


Company details

  1. Garbage Collection Service

Information provided by various external sources

Whatever your patio, lawn and garden care needs are, we are the Handy Gardeners in London, capable of providing you with competent garden maintenance. We can ensure that you and your garden are always treated to the highest standard of gardening services, with our expert help making a real difference around the outdoor area of your home.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

350 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great maintenance service

This is the second time I’ve used this company and both times they’ve been extremely efficient and understood exactly what’s needed in the garden.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

My ever first gardening service

My ever first gardening service. Prompt response, professional, caring and fair prices. My patio looks amazing. That was a very hard work.
See you again soon.

March 6, 2026
Unprompted review
Rated 1 out of 5 stars

Rude and intentional wording for being scammed later on

Bad right off the bat, their quoting makes no sense at all, lacks detail and has some very dodgy wording that is intentionally designed to catch you out later down the line. It was a generic quotation that didn’t pertain at all to what I had enquired about having done. Sent a response back anyway asking I’m desperate to get this work done, asking for clarification on several details such as time included in their fixed quotation and received a very rude email back saying it is all given in the email (it’s not) and not to waste their time, so I won’t be.

This type of behaviour isn’t acceptable, you will be scammed by these people so don’t even bother tempting fate and making a query with them.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Handy Gardeners.

We are very pleased about the two gardeners who came to do our Garden on Saturday. They arrived promptly at 9.00am. Antonio, who was the head gardener was polite and very confident in his job. They did a good job of pruning our apple tree and the grape vine. They also tidied up other plants that needed attention. Antonio advised us on things we need to know about our garden.
We are so pleased, we got them.at the end of the two hours, they tidied up the garden, swept the path, and took away all the trimmings left the garden lovely.
We highly recommend, Handy Gardeners and will hire them again when needed.they were fantastic.

February 21, 2026
Unprompted review
Handy Gardeners logo

Reply from Handy Gardeners

Dear Maithrie Johnston,

Thank you so much for your wonderful review. We’re delighted to hear you were pleased with the two gardeners who visited on Saturday, and that they arrived promptly at the appointed time and left the garden looking in tiptop shape, as expected!

It’s great to know Antonio’s confidence, politeness and advice made a real difference, and that the pruning of your apple tree and grape vine, along with the extra tidying of plants needing attention, was done to a high standard. We’re also really pleased the clean-up was exactly as it should be, swept paths, all trimmings removed, and everything left neat and cared for.

Thank you for the recommendation, and we’ll be very happy to help again whenever you need us.

The Handy Gardeners Team

Rated 5 out of 5 stars

Always a fantastic service

Always a fantastic service, very reliable, fair prices and lovely people - both on the phone and when they come and do the work. I have used them for many years now. Highly recommended.

February 18, 2026
Unprompted review
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Reply from Handy Gardeners

Dear Colette Weathersbee,

Thank you so much for your lovely review. We’re really pleased to hear you’ve consistently had a fantastic service and that you find us reliable, fairly priced, and friendly both on the phone and on site.

We especially appreciate your loyalty over the years, it genuinely means a lot to the whole team. Thank you for recommending us, and we look forward to helping again whenever you need us.

The Handy Gardeners Team

Rated 5 out of 5 stars

Very reliable and professional service

I've used Handy Gardeners several times over the past 3 years (around 15). Every time the gardeners do a really good job of tidying up our large garden and manage to do so in 2 hours. They are always very professional, turn up on time/early or communicate it on the odd occasion they get stuck in traffic, then they get whatever specific garden based job I've requested of them very effectively and quickly. The office staff are always quick to reply to emails and helpful in organising an appropriate appointment time. I will continue to use Handy Gardeners and recommend to anyone who needs help keeping on top of their garden.

February 18, 2026
Unprompted review
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Reply from Handy Gardeners

Dear Ben,

Thank you so much for such a thoughtful review, and for your loyalty over the past three years. Using us around 15 times is a huge vote of confidence, and we genuinely appreciate you coming back again and again.

We’re really pleased to hear the gardeners consistently get your large garden looking tidy within two hours, and that you’ve found them professional, punctual, and communicative if traffic ever causes a delay. It’s also great to know the office team has been quick to respond and helpful with booking appointments, we’ll make sure your feedback is shared with everyone.

Thanks again for recommending us, and we look forward to continuing to help you keep on top of the garden.

The Handy Gardeners Team

Rated 5 out of 5 stars

The team of 2 gardeners were amazing

The team of 2 gardeners were amazing. They were polite friendly and worked really hard and in no time at all they mowed the lawn, taken all the weeds out of the flower beds, trimmed backs small trees and bushes.

February 16, 2026
Unprompted review
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Reply from Handy Gardeners

Dear Rosalind Basri,

Thank you so much for your review. We’re delighted to hear our two gardeners were amazing, polite and friendly, and that they worked hard to get everything looking spot on so quickly, from mowing the lawn and weeding the flower beds to trimming back the small trees and bushes.

We’ll be sure to pass your kind words on to the team. Thanks again for choosing us, and we’ll be happy to help whenever you need the garden refreshed.

The Handy Gardeners Team

Rated 5 out of 5 stars

Booked to do a garden clean up job

Booked to do a garden clean up job. Arrived on time and did an excellent and thorough job. I would have no hesitation in recommending this firm.

February 9, 2026
Unprompted review
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Reply from Handy Gardeners

Dear Ruth Morris,

Thank you for your review. We’re really pleased to hear the team arrived on time and carried out an excellent, thorough garden clean-up.

We truly appreciate the recommendation and your trust, and we’d be happy to help again whenever you need us.

The Handy Gardeners Team

Rated 5 out of 5 stars

A job well done

The grounds maintenance of our communal areas, mainly a private car park was completed in a few hours. The result was an area cleared of weeds and leaves, tidy and clean. One of the residents said it looked beautiful. I was very impressed with the work, done by someone doing it all on his own, showing dedication and a thorough application. We will definitely hire this company again.

December 19, 2025
Unprompted review
Handy Gardeners logo

Reply from Handy Gardeners

Dear My Hermes Mr PR Lewis,

Thank you for the lovely review and for taking the time to share the details. We’re really pleased to hear the communal areas and car park were cleared of weeds and leaves and left tidy and clean, and it’s brilliant that one of the residents even said it looked beautiful.

A special thank you for recognising the dedication and thoroughness of the team member who handled the job solo, we’ll make sure your feedback gets passed on. We truly appreciate your trust, and we’ll be happy to help again whenever you need grounds maintenance.

The Handy Gardeners Team

Rated 5 out of 5 stars

They are excellent

They are excellent. Extremely tidy and very professional. They work very hard. It is easy very easy to book them and I have used them for over 18 months. Good value for money.

January 11, 2026
Unprompted review
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Reply from Handy Gardeners

Dear AH,

Thank you for the wonderful review — and for trusting us for over year and half to maintain your garden and landscape. We’re delighted you find the team extremely tidy, professional, and hard-working, and that booking is nice and easy.
It's so rewarding to hear we offer good value for money! We really appreciate your continued custom and look forward to keeping your garden in top shape all year round!

The Handy Gardeners Team

Rated 5 out of 5 stars

great value, go to gardeners

Their quality varies a little bit each visit, but most of the time it's great, and the price is great too.

November 22, 2025
Unprompted review
Handy Gardeners logo

Reply from Handy Gardeners

Dear Mikel Ward,

Thank you for your review and for choosing us as your go-to gardeners. We’re glad you find the service great value, and we take your point about the quality varying between visits.

To keep things consistently high, we can note your preferences on the job (lawn height, edging, beds, shrubs, waste) and prioritise your usual team where possible. Do not hesitate to give us a ring, if you need garden services again! All the best until then!

The Handy Gardeners Team

Rated 5 out of 5 stars

I have been using them for a couple of…

I have been using them for a couple of years now. Always the same great service. The team always arrives on time and is very accommodating!

November 18, 2025
Unprompted review
Handy Gardeners logo

Reply from Handy Gardeners

Dear Kirsty,

Thank you for being with us these past couple of years! We’re delighted you’ve had the same great service every time and that the team are punctual and accommodating. If you’d like, we can keep assigning the same crew and set up a seasonal plan to keep everything looking its best year-round.

Handy Gardeners

Rated 4 out of 5 stars

Absolutely amazing experience. Will book again.

The experience I had with handy gardeners was very good. From initial communication to the booking and attendance of the gardeners was fantastic. The garden was done superbly and the gardeners came equipped with all of their tools for the job. The only slight fault I had to pick out was that I probably would’ve preferred if they let me know the moment the excess grass limit was exceeded. But will definitely book again.

November 18, 2025
Unprompted review
Handy Gardeners logo

Reply from Handy Gardeners

Dear Jordan,

Thank you for the brilliant feedback and for booking with us! We’re delighted the experience—from first contact through to the gardeners’ visit—was fantastic, and that the team arrived fully equipped and left the garden looking superb.

Thank you also for the helpful note about the excess grass limit. You’re right: we should flag that the moment it’s reached. We’ve shared this with the team and will make sure we notify you immediately next time so there are no surprises. If you’d like, we can add a note to your file to give you a quick heads-up during mowing when we’re approaching the limit.

We really appreciate the recommendation and look forward to welcoming you back—just let us know your preferred date and we’ll get you booked in.

The Handy Gardeners Team

Rated 5 out of 5 stars

Ronseal moment..

I couldn’t be happier with the work carried out by [Company Name]. From the first visit, they were professional, friendly, and really listened to what I wanted. The team turned my garden into exactly what I’d imagined — tidy, well-designed, and full of life again!

They arrived on time every day, worked efficiently, and left everything spotless once the job was done. What really stood out was their attention to detail and genuine pride in their work — it’s rare to find that level of care these days.

I’ve already had compliments from friends and neighbours, and I’ll definitely be recommending Handy Gardeners to anyone looking for reliable, skilled, and passionate gardeners.

Thank you so much for transforming my outdoor space — I absolutely love it!

October 30, 2025
Unprompted review
Handy Gardeners logo

Reply from Handy Gardeners

Dear PURE International,

Thank you so much for the fantastic review — a proper Ronseal moment indeed! We’re delighted the team listened to your brief, arrived on time each day, worked efficiently, and left everything spotless. Hearing that the garden now looks exactly as you imagined — tidy, well-designed, and full of life — means the world to us.

We’ll pass your praise on to the gardeners; their attention to detail and pride in their work are exactly what we aim to deliver. Enjoy the compliments from friends and neighbours, and we’ll be here whenever you’re ready for seasonal upkeep or a fresh flourish.

Thanks again for recommending Handy Gardeners!

The Handy Gardeners Team

Rated 5 out of 5 stars

Excellent service

I have been using the handy gardeners for years now and have always been delighted with the service they provide. I always ask for the same team - they work incredibly hard are very polite and nothing is too much trouble. My garden always looks fabulous when they have been and i would have no hesitation in recommending them.

October 27, 2025
Unprompted review
Handy Gardeners logo

Reply from Handy Gardeners

Dear Rhian Paris,

Thank you for the wonderful review — and for being with us over the years! We’re thrilled you’re delighted every visit. We’ll pass your kind words to your regular team; they’ll be chuffed to hear their hard work, politeness, and can-do approach make such a difference.
It’s great to know the garden looks fabulous after each visit, and we really appreciate your recommendation. If you ever need extra seasonal bits (mulching, planting, jet-wash), just say and we’ll add it to your visit.

The Handy Gardeners Team

Rated 4 out of 5 stars

great service …

I have used Handy Gardeners several times now. They are quick to come back to with a quote and quick to set a date for the work. Our garden was a total mess and they cleared the garden and it looks great. Happy to recommend !

October 20, 2025
Unprompted review
Handy Gardeners logo

Reply from Handy Gardeners

Dear Christine,

Thank you for the lovely review! We’re glad our team were quick to quote, quick to book you in, and could turn a total mess into a garden that now looks great. We really appreciate the recommendation.
If there’s anything we can tweak next time to make it a 5-star experience, just let us know—we’re all ears.

The Handy Gardeners Team

Rated 4 out of 5 stars

Great experience

Maintenance is key - this is what Handy Gardeners do best. It’s been approximately 3 years since they have been maintaining our mum’s garden, and it looks superb. We like to use the same team, however, sometimes the team are unavailable and another team may be offered to step in. We are more than happy to keep their service. 😀🏡

September 10, 2025
Unprompted review
Handy Gardeners logo

Reply from Handy Gardeners

Dear Vinted supplier,

Thank you for the wonderful review — and for trusting us with your mum’s garden for around three years. We’re delighted the regular maintenance is keeping it looking superb.
We’ll always do our best to send your preferred team; when they’re unavailable, we make sure any cover crew are fully briefed so you get the same standard and continuity. If you’d like, we can add a note to your account to prioritise the same team and a recurring slot.
We really appreciate you staying with us and look forward to keeping the garden at its best!

The Handy Gardeners Team

Rated 5 out of 5 stars

Excellent job!

Arrived promptly, took the time to go through the job, and checked in me with as they went to make sure I was happy. They were very efficient and left the garden very tidy. Thank you!

October 8, 2025
Unprompted review
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Reply from Handy Gardeners

Dear Sarah Gill,

Thank you for the brilliant review! Delighted the team arrived promptly, talked through the job, checked in along the way, and left the garden tidy and spotless. We really appreciate your kind words and would be glad to help again whenever you need us.

The Handy Gardeners Team

Rated 5 out of 5 stars

The guys arrived on time and did a…

The guys arrived on time and did a great job!
Duration of my booking was for 2 h but the guys managed to clear it all The front and rear garden
Highly recommend them

September 30, 2025
Unprompted review
Handy Gardeners logo

Reply from Handy Gardeners

Dear Totyu Ivanov,

Thank you for the lovely review—and for sharing your experience. We’re so glad the team delivered for you. If you’d like, we can add notes to your file (priorities, preferred crew, seasonal tasks) so your next visit is just as smooth.

The Handy Gardeners Team

Rated 5 out of 5 stars

Excellent Gardeners.Two gardeners…

Excellent Gardeners.Two gardeners turned up and did a wonderful job .i will be calling handy gardeners every month now to do my job .So happy

September 11, 2025
Unprompted review
Handy Gardeners logo

Reply from Handy Gardeners

Dear Carol Carol,

Thank you for the nice words to our gardening team! We’re glad that they could excel in providing you our professional service and as usual, they were punctual with keeping the schedule and handling all your gardening maintenance requests efficiently.
We are more than happy to have you already set up on our monthly gardening maintenance plan with you preferred frequency. And we guarantee that every month you will be receiving the same quality of service! Stay well!

The Handy Gardeners Team

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