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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the professionalism of the staff, who are often described as polite, hardworking, and efficient. Many appreciate the booking process, which is noted for being clear, quick, and easy to arrange, with prompt responses to inquiries. The gardeners consistently arrive on time, often early, and perform thorough work, leaving gardens tidy and well-maintained. However, some people were dissatisfied with the pricing, citing issues with quotes that were unclear or changed, leading to unexpected additional charges for waste removal or being charged for full hours when less time was spent. Additionally, a few other people also felt that the gardeners sometimes lacked appropriate tools or understanding of specific gardening tasks, resulting in incomplete jobs or damage.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the professionalism, punctuality, and... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, politeness, and... See more

Booking process

Reviewers mention positive feedback about the booking process, finding it very easy and clear, with some... See more

Response time

Customers had positive experiences with response times, noting that the service was very good and quick.... See more

Price

People report ambiguous experiences with price, with some customers finding the services to be reasonably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Handy Gardeners for over 2 years now and I am delighted with the service and level of care that we receive. In particular, I have been using the same gardener, Kiro, as he proactivel... See more

Rated 5 out of 5 stars

I cannot recommend handy Gardeners enough. I was clear in my mind what I wanted done and very aware after a recent heart procedure that I could not do it. Two gardeners arrived on time - correctio... See more

Rated 5 out of 5 stars

The grounds maintenance of our communal areas, mainly a private car park was completed in a few hours. The result was an area cleared of weeds and leaves, tidy and clean. One of the residents said it... See more

Company replied

Rated 5 out of 5 stars

Excellent. The gardeners arrived on time. Once I had explained what needed to be done, I just left them to it. They cut back my wisteria, trimmed the ornamental pear tree, swept up all the leaves and... See more


Company details

  1. Garbage Collection Service

Information provided by various external sources

Whatever your patio, lawn and garden care needs are, we are the Handy Gardeners in London, capable of providing you with competent garden maintenance. We can ensure that you and your garden are always treated to the highest standard of gardening services, with our expert help making a real difference around the outdoor area of your home.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

350 reviews

5-star
4-star
3-star
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1-star

Replied to 25% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Jungle now garden

Well Todd and his mate were just great, so understanding about my elderly Aunt and the state the garden. They were both so professional and thoughtful. The garden is a transition from its original state. Everything looks so tidy and new again. My aunt is now free to have family and friends come to visit. Before Todd came along she didn’t want anyone to visit because of the jungle that was her garden. Thanks Handy Gardeners.

July 29, 2023
Unprompted review
Rated 5 out of 5 stars

Todd and his team did a fantastic job…

Todd and his team did a fantastic job with my back and front garden. He arrived early (which I appreciated) and talked through want I wanted from the service. He really went above and beyond and the finished work was immaculate. Left the place nice and tidy. Will definitely be using him again!

July 27, 2023
Unprompted review
Rated 5 out of 5 stars

Todd is a miracle worker

Todd is a miracle worker, he transformed my large garden, he knows what his doing so it's lovely to leave everything in his hands to get on with. I keep staring at my garden nonstop! Thank you!

July 15, 2023
Unprompted review
Rated 5 out of 5 stars

A great job from Todd and his team…

A great job from Todd and his team today. They worked relentlessly for three hours and have left the front and back gardens in a much better state than they found them. We’ve used Handy Gardeners a lot over the years and always had a very good experience. Highly recommend.

July 11, 2023
Unprompted review
Rated 5 out of 5 stars

Team Aristo

Aristo and his mate Yousef - Team Aristo did a really good job for a one off harden tidy up. They arrived early, were extremely polite and pleasant to have around and worked tirelessly in the heat of summer telling me they're used to high temperatures. Very happy! Would not hesitate using them again.

June 11, 2023
Unprompted review
Rated 5 out of 5 stars

Todd did a great job today

Todd did a great job today, came a bit late due to traffic but stayed on a bit longer to compensate which was kind of him.
Did a full clear out as asked as well as confirming anything I didn't mention that I didn't spot like plant debris or dead branches/plants. Would recommend.

July 4, 2023
Unprompted review
Rated 5 out of 5 stars

Exemplary Service and Immaculate Results: A Review of Handy Gardeners

I recently hired the services of Handy Gardeners to tackle the task of weed removal and garden cleaning, and I must say, it was an exceptional experience. The gardener assigned to my project, Todd, went above and beyond to ensure a remarkable outcome. With meticulous attention to detail, Todd devoted significant time and effort to trim dying plants, and leave the entire garden looking immaculate. His dedication and commitment to delivering a tidy and clean space were truly commendable. I am extremely pleased with the outstanding service provided by Handy Gardeners, particularly the remarkable work carried out by Todd, and I highly recommend their services to anyone in need of professional and top-notch garden care.

July 1, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Todd from Handy Gardeners did a great job in my garden. The bay leaf trees were trimmed to perfection, as well as the Ivy wall. They have also tidied up and taken away all the garden waste. So no extra work for me. Would strongly recommend.

June 30, 2023
Unprompted review
Rated 5 out of 5 stars

Team Marin - Gardeners

I've used them a few times now. The last 4 times or so I've had Team Marin.
He is great and listens and shows respect to my property. I will continue to use him. They do my rear and front garden, the pavement edge by the road and the area in front of my detached garage. Always looks nice and clean after.

The pricing does sometimes vary a little, and i know it is to do with the amount of waste. Would be great if there was a way to get an estimate at the begining to remove any worries but otherwise all good.

Is there a way to equip your gardeners with card payment machines? That would make things so much easier.
Thanks

June 26, 2023
Unprompted review
Rated 5 out of 5 stars

Professional and charming

Todd and his colleague were professional, hardworking and had excellent communication. They checked in with me as they worked to ensure I was happy with what they were doing. The garden was transformed! Very happy!

June 17, 2023
Unprompted review
Rated 1 out of 5 stars

Did the job in the main but didn’t…

Did the job in the main but didn’t !!!!!
They cleared and generally tidied my garden but things I would not recommend
I got a false quote. I had stated pressure washing, but was told after the quote actually on the day that it was extra…..they hadn’t even got the equipment with them !!!
The bill I got an invoice to pay a gardener that wasn’t there and eventually paid the gardener that did the job and I was even hassled by a return visit by the gardeners demanding to be paid…Disgraceful
I will definitely never be using this company again please be very aware you have been warned
Not straightforward in any way, far more hassle than pleasure

June 7, 2023
Unprompted review
Rated 5 out of 5 stars

They did a great job with my overgrown…

They did a great job with my overgrown garden! Todd was the lead gardener and was very professional.

My only minor complaint with the company is not making me aware of extra payment for removal of waste.

June 6, 2023
Unprompted review

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