Happy Curls Reviews 118

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Ordered the 1st of february to Denmark. Reached out on email on the 13th of february, no response. I even kindly asked them to reach out to me on an instagram comment around the 22nd of February. They... See more

Rated 3 out of 5 stars

Ordered on December 3, 2024 and still haven’t received order. Tracking provided just says your shipment is in transit. Thanks for waiting. Emailed several times with no response. I received a response... See more

Rated 5 out of 5 stars

Shipping took a little longer than expected but communication from the company was good. Love the hair dryer attachment and the curling attachments. Works well on my hair but you do have to use smalle... See more

Rated 1 out of 5 stars

I wouldn’t recommend this set at all. The materials feel extremely cheap, almost like plastic, which is disappointing considering the price. Even the so-called ‘premium case” looks and feels low-quali... See more

Company details

Written by the company

At HappyCurls, we're passionate about hair. Our team comprises dedicated professionals and beauty enthusiasts committed to bringing you the best in hair styling technology. We understand the challenges of achieving the perfect look and strive to provide solutions that are both effective and easy to use.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

118 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Love this!

This product took a little while to arrive due to the holiday. The product itself is amazing and works exactly as its intended.

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

A must have

Wasn’t sure what to expect when I ordered but the price was right so I took a chance. I’m so glad I did! It works great even on my fine hair.

January 4, 2025
Unprompted review
Rated 2 out of 5 stars

Took AGES, but it did arrive

UPDATE: miracle of miracles, I actually received my hair dryer set. It took 5.5 weeks and several back and forth emails. It also showed as being delivered but didn’t arrive until two days later. Haven’t tried it yet, but this was definitely too stressful to recommend purchasing. If this is legit, I hope they get their act together.

This is an absolute scam.
I placed my order at the end of November and still haven’t received anything.
The tracking info doesn’t work, when I asked for a refund as outlined on their site, they magically sent me tracking info from their own website that stated the product was delivered that day.
I have things delivered to my house almost every day and have NEVER had an issue.

November 28, 2024
Unprompted review
Rated 1 out of 5 stars

I made a purchase on Dec

I made a purchase on Dec. 1, 2024 for a Christmas gift. As of today, Jan. 3, 2025, I have yet to receive my item. Every time I check the tracking status, it indicates that the item is in transit but does not specify the location. I reached out to them to express my discontent. After close to a month and Christmas passing, I reached out again to cancel the item. They told me that since the item is in transit, I cannot get a refund. So I guess even if I NEVER receive the item and as long as it’s in transit, I will never get my $70 back. Maybe it will arrive in time for next Christmas. So disgusted with this business. I regret giving them a try.

January 3, 2025
Unprompted review
Rated 4 out of 5 stars

Pro and con

So it took forever to get to me, and the customer service was not great, but the product I absolutely love.

January 3, 2025
Unprompted review
Rated 1 out of 5 stars

I bought this in early November for my…

I bought this in early November for my daughter for Christmas and I didn’t receive it until the 30th of December. The box was torn up pretty bad. My daughter used it and it doesn’t even hold a curl. Very disappointed. She wanted an Airwrap, but there is no way I could pay that much for one. I guess I should have paid that and not had to deal with her being disappointed. I guess it pays to buy the real deal and let it go.

January 2, 2025
Unprompted review
Rated 1 out of 5 stars

This is a SCAM

This is a SCAM. They never sent the product and blocked me on social media. I'm not sure where the reviews came from here but I'm reporting this everywhere I can.

December 16, 2024
Unprompted review
Rated 1 out of 5 stars

This has been the longest 5 to 7 days…

This has been the longest 5 to 7 days in the world and still not found OMG
Tracking Number:
JSELS1018179961YQ

Dec 29, 2024 00:49

Your shipment is in transit. Thanks for your waiting.

Dec 26, 2024 22:47

Your shipment is in transit. Thanks for your waiting.

Dec 24, 2024 23:42

Your shipment is in transit. Thanks for your waiting.

Dec 23, 2024 01:09

US,Your Package Is In Transit

Dec 22, 2024 23:03

Your shipment is in transit. Thanks for your waiting.

Dec 20, 2024 23:46

Your shipment is in transit. Thanks for your waiting.

Dec 20, 2024 1:53 PM

US,Overseas warehouse has been shipped out

Dec 19, 2024 01:35

ORD,Released From Import Customs

Dec 18, 2024 23:52

ORD,The goods have been picked up abroad

Dec 18, 2024 17:29

ORD,Delivery to local courier

Dec 18, 2024 11:52

ORD,Item Flight landing

Dec 18, 2024 09:09

Item Flight departure

Dec 17, 2024 07:00

Released From Export Customs

Dec 17, 2024 05:00

Arrive at international airport to abroad

Dec 17, 2024 00:28

Departure scan

16 Dec, 2024 14:29

Item departed from origin.

Dec 16, 2024 03:28

Start on-site truck loading

Dec 15, 2024 02:28

Arrive at transit center

Dec 14, 2024 04:23

Item outbound in sorting center.

Dec 11, 2024 2:44 PM

Item inbound in sorting center.

Show less (3)

Dec 11, 2024 2:34 PM

Item has been collected

December 30, 2024
Unprompted review
Rated 1 out of 5 stars

Cheap and NO satisfaction guaranteed

I bought this as a gift for my daughter. I wanted to make sure it worked so I gave it a shot. It was not up to my expectations. Based on their websites “satisfaction guaranteed” and “30 day money back - free returns” guarantee (both prominently displayed and scrolling across the top of their site I was confident in my purchase. The actual product seemed cheaply made and pulled my hair when I attempted to use it. I immediately contacted customer service and requested a return label to conform with their guidelines. Apparently there is fine print that says it can’t be opened or used or they can’t accept returns. So - how can you tell if you are satisfied if you aren’t able to use it?? And how do hairdressers use the same tools on all their clients without using “unhygienic” practices? I am planning on reporting their false advertising to the Better Business Bureau - as their policy does not comply with their guarantee. DO NOT BUY THIS PRODUCT.

December 1, 2024
Unprompted review
Rated 1 out of 5 stars

FAKE REVIEWS

FAKE REVIEWS. I visited trust pilot 24 hours ago to see the reviews on this product and it was rated 1.4 stars. I come back this morning and there are DOZENS of 5 star reviews, added within the past 12 hours. Disappointed that they’re paying people to write false 5 star reviews.

December 30, 2024
Unprompted review
Rated 4 out of 5 stars

It works pretty well!

It works pretty well!! The curls don’t hold well unless you use some product but they come out looking great at first!

December 30, 2024
Unprompted review

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