Super good location, close to both harbour, beach, restaurants and shops. Relevant equipment in the apartments. Modern apartment with all necessary facilities including washing machine and AC. Good se... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
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Beautifully lake and area surrounding it. Nice appartement (T8). Huge plus that we could borrow bicycles for free. We took a nice ride to Piano lake 10 min from the residence. Also very friendly staff... See more
Company replied
Modern beautiful house, well equipped with everything you need for a relaxed vacation. Very clean house and nice outdoor area. The modern washing machine was also perfect for us. Our contact partner... See more
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Thank you so much for a truly wonderful stay! Our family absolutely loved our time at your chalet in Ukanc. The property is beautifully appointed and thoughtfully designed; we really appreciated the... See more
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Company details
Written by the company
Happy.Rentals provides professional holiday rental and property management services across Switzerland, Italy, France, Spain, Slovenia, Croatia, Greece, Malta, Montenegro, Hungary, Albania, Andorra and Sweden. We are an international company based in Lugano, with a dedicated team of professionals who take care of everything for both guests and homeowners, providing assistance from booking to departure and excellent management services. Established in 2008 in the famous Lake Como area, we now have more than 45 local offices. We proudly offer a wide range of holiday homes for every budget, taste, and type of vacation: cosy mountain chalets, modern city studios, breathtaking luxury villas, and serene countryside retreats. We aim to constantly develop and deliver our positive, professional service to new holiday locations!
Contact info
6900, Lugano, Switzerland
- +41 (0)43 5005983
- enquiries@happy.rentals
- happy.rentals
4.2
Great
654 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great stay in Gozo
Great stay in Gozo, all communication with the hotel was quick and easy and the place was beautiful.
November 11, 2025
Unprompted review
Reply from Happy.Rentals
Dear Sandra,
Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay in Gozo and found the communication smooth and easy. It’s wonderful that you loved the place as well.
We’d be very happy to welcome you back anytime!
Warm regards,
Happy Rentals Team
Exceptional chalet with an outstanding…
Exceptional chalet with an outstanding view of the Mountain Mont Blanc and the Pic du Midi. Everything has been thought through by the owner so all the guest has to think of is bringing food and clothing. The decoration is a bit kitschy but I guess it's what foreigners expect from a chalet in the alps. I highly recommend and will definitely go back
November 8, 2025
Unprompted review
Reply from Happy.Rentals
Dear Carole,
Thank you so much for your wonderful review! We’re very happy that you enjoyed the chalet and its views of Mont Blanc and the Pic du Midi. It’s great to hear that the amenities made your stay easy and relaxing — that’s exactly what we aim for.
Thank you for your recommendation and would be thrilled to welcome you back anytime!
Kind regards,
Happy Rentals Team
Freezing apartment in Porlezza
We rented the apartment on the first week of October and it was freezing inside the apartment. Even though the temperature outside was nice inside the apartment was always freezing and when asked the staff about heating they said it was not possible. Also the toilet needed to be repaired and even though we informed the staff, they never came to repair it.
October 4, 2025
Unprompted review
Reply from Happy.Rentals
Dear Carolina,
Thank you for taking the time to share your feedback about your stay at Porto Letizia at the end of September. We’re very sorry to hear that your stay did not meet expectations.
Heating in the building can only be turned on later in October in accordance with Italian law, which is why it was not yet available during your stay. We understand that temperatures can vary and apologize for any discomfort this caused.
Regarding the toilet issue, we’re truly sorry for the inconvenience and for any delay in the maintenance response.
We hope that you still had a nice time exploring this beautiful area of Lake Lugano.
Kind regards,
Happy Rentals Team
We had a wonderful stay in this fully…
We had a wonderful stay in this fully independent house, which offers every comfort (except air-conditionning, but we do it well without it) you could wish for.
The spacious garden and pool were perfect for relaxing and enjoying the peaceful surroundings.
Just a stone's throw from Lake Maggiore, the location is ideal, with grocery stores conveniently nearby.
A special mention to the owners: kind, welcoming and always available without ever being intrusive. From the moment we arrived, we felt completely like at home - almost like part of the family.
A place we'd gladly return to and wholeheartedly recommend.
August 2, 2025
Unprompted review
Reply from Happy.Rentals
Dear Nadège and Benoît,
Thank you so much for your wonderful review! We’re delighted to hear that you felt so comfortable and at home during your stay. It’s great to know you enjoyed the garden, pool, and the peaceful surroundings, as well as the convenient location.
We’ll be sure to share your kind words with the owners, they’ll be so happy to hear this. We would love to welcome you back anytime!
Best regards,
Happy Rentals Team
Everything was as described
Everything was as described. Log in instructions were helpful and a local partner was still in background. That was comfortable.
October 18, 2025
Unprompted review
Reply from Happy.Rentals
Dear Monika,
Thank you for your kind feedback — we’re glad everything met your expectations and that the check-in process was smooth and comfortable.
Warm regards,
Happy Rentals Team
Oktober 2025
The booking and the online help with HappyRentals has been without delays and very helpfull.
The appartment was big and good equiped.
October 4, 2025
Unprompted review
Reply from Happy.Rentals
Dear Timo,
Thank you very much for your kind feedback. We’re delighted to hear that the booking process and our support team were helpful and that you enjoyed the spacious and well-equipped apartment. We truly appreciate your positive comments and hope to welcome you again in the future!
Kind regards,
Happy Rentals Team
This was my third vacation in Porto…
This was my third vacation in Porto Letizia this year and, like every year, I booked the top-of-the-range apartment T10 in the main building/palazzo. This year, however, my stay was more than disappointing in every respect! 6 days of beautiful, very warm weather. No air conditioning. 8 days of very bad, cold weather. No heating. According to Happy Rentals, I was supposed to dry my towels on the balcony. All this for €300 a night and self-catering. This year it was even louder than in previous years, both outside and inside the hotel. Guests on the lower two floors have smaller apartments and sofa beds. In the morning and evening, these are set up and dismantled and moved across the tiled floor. Horrible. None of the housekeeping staff pays any attention to these disturbances.
To top it all off, the owner of the apartment in the separate two-room wing, separated only by a thin sliding door, was also on site. I could listen in on every one of his phone calls, and I was also there during his various bathroom visits. Happy Rentals dismissed everything and didn't address any of the problems or offer a solution. A real shame!
Ich bin dieses Jahr zum dritten zum Urlaub in Porto Letizia gewesen und habe wie jedes Jahr das Top-Appartement T10 im Haupthaus / Palazzo gebucht. Dieses Jahr war der Aufenthalt allerdings in jeder Beziehung mehr als Bescheiden! 6 Tage schönes Wetter sehr warm. Keine Klimaanlage an. 8 Tage sehr schlechtes Wetter und kalt. Keine Heizung an. Die Handtücher sollte ich lt. Happy Rentals auf dem Balkon trocknen. Das alles bei 300 Euro die Nacht und Selbstverpflegung. Dieses Jahr war es noch lauter als die Jahre vorher. Vor dem Hotel als auch im Hotel. Die Gäste auf den unteren zwei Etagen haben kleinere Appartements und Schlafcouches. Morgens und abends werden diese auf,- oder abgebaut und über den Fliesenboden gerückt. Horror. Es achtet auch keiner des Hauspersonals auf diese Beeinträchtigungen.
Um dem Ganzen die Krönung aufzusetzen, war dann auch noch der Eigentümer des Appartements im abgetrennten Zwei-Zimmer-Trakt vor Ort, der nur durch eine dünne Schiebetür abgetrennt ist. Ich konnte jedes seiner Telefonate mithören und bei den verschiedenen Badezimmeraufenthalten war ich auch sozusagen dabei. Happy Rentals hat alles abgewunken und ist auf keines der Probleme eingegangen oder hat eine Lösung angeboten. Sehr schade!
September 16, 2025
Unprompted review
Reply from Happy.Rentals
Dear Markus,
Thank you for sharing your feedback and for choosing to stay with us again for the third year in a row.
Please note that the property and its facilities — including the absence of air conditioning and central heating (your stay was in September)— have remained the same throughout your previous stays. We understand that weather conditions can vary from year to year, and we regret that this impacted your comfort during this visit.
Regarding the noise levels and the neighboring unit, Porto Letizia is a holiday residence with multiple privately owned apartments. We do our best to encourage respectful behavior from all, though some sounds are unfortunately beyond our direct control.
We appreciate your continued trust over the years and hope that, despite these issues, you still enjoyed your time in the area.
Kind regards,
Happy Rentals Team
Great place to stay in Lugano
My wife and I stayed 3 days at Valentine Home Lugano in October. The place was very well located, easy walking distance to the city. The unit was very clean, confortable and fonctional. We highly recommand this unit for a stay in Lugano.
Thanks Claude
September 30, 2025
Unprompted review
Reply from Happy.Rentals
Dear Claude,
Thank you so much for your kind words and for taking the time to share your experience. We’re happy to hear that you and your wife enjoyed your stay, the convenient location, and the comfort of the apartment. Your recommendation truly means a lot to us.
It was a pleasure hosting you, and we hope to welcome you back to Valentine Home Lugano again in the future.
Warm regards,
Happy Rentals Team
Ideal spot for a wonderful holiday
The apartment was spacious and perfectly located.
September 30, 2025
Unprompted review
Reply from Happy.Rentals
Dear Heidi,
Thank you for your lovely feedback! We’re so pleased you enjoyed the spacious apartment, Residenza Il Cavaliere del Lago and its location. It’s wonderful to know you had a great holiday, and we’d be happy to welcome you back anytime.
Kind regards,
Happy Rentals Team
We stayed at the apartment Matisse in…
We stayed at the apartment Matisse in Antibe. The apartment was clean and well located. The only suggestion I have is to consider putting a complete roll of toilet paper in each bathroom and perhaps some spares too would be helpful. The kitchen while well equipped lack dish cloths if you need to dry the dishes. Also just some basics like salt and pepper, tea and coffee satchets would be really appreciated.
September 30, 2025
Unprompted review
Reply from Happy.Rentals
Dear Diane,
Thank you very much for your feedback and for staying at our apartment Matisse in Antibes. We’re delighted to hear that you found the apartment clean and well located.
We also appreciate your helpful suggestions and we’ll certainly take these into consideration.
It was a pleasure hosting you, and we hope to welcome you again soon!
Kind regards,
Happy Rentals Team
Reply from Happy.Rentals
Hello Didi,
Thank you for your review!
We are pleased that you enjoyed our new and modern apartment. We hope to welcome you again soon!
Kind regards,
Happy Rentals Team
Va Pensiero sul lago Stunning View
Va Pensiero sul lago Stunning View - Happy Rentals
We, our wife and I booked this for 4 days from 24-29 August.
The Viuv was stunning over Largo Majjoire that was nice, but the appartment was very Bad, it was ment for 4 persons, but there was only bed linning and Towels for two persons! Sunbeds on the balcony, Only one was ok rest, including one in serviceroom was defective. The Big table on the balcony could not be used because it was so unstabile that you could not eat with it. In the bathroom there was no places for our things because a steelreel was so unstabile because a missing Support.
Kitchenlocker to the ref was unable to lock.
All in all a disapointing experience and much to expencive.
Never book with Happy Rental, you will end up unhappy!!
John
Reaction to your reply of 30. September:
We booked 4 days in the appartment and then you expect us to use our fee days with complaning and have people Running to repair or change things?
To make it totally clear for you. The appartment was Long under standard and much to expencive.
I do not expect anything from your Company, I thing above mentioned experience speak for itself.
John
August 24, 2025
Unprompted review
Reply from Happy.Rentals
Dear John,
Thank you for sharing your feedback. We’re glad you enjoyed the beautiful views over Lake Maggiore.
We regret to hear that you did not raise your concerns during your stay. Our team is always available to assist, and if we had been informed, we could have immediately assisted you.
We reached out to you several times before your arrival, yet only after our check-out message did you respond and at that point raising complaints about the apartment and requesting a refund for leaving one day early, that we did not know obviously.
This we already replied to you by email and you answered back: “as a compensation I asked your Company to Return 150EU, I have heared nothing from you.
So now I Will Write our statement and complains on Trustpilot and Google.”
We strive to provide every guest with a pleasant stay and always encourage immediate communication so that any issues can be resolved on the spot. Regarding your comment, we recognize that requests for refunds in exchange for positive reviews have unfortunately become more common. Nevertheless, we respect your right to share your perspective and are hereby responding accordingly.
Dear John, thank you for providing additional informationand we stand by our previous clear response.
Kind regards,
Happy Rentals Team
The house was very well maintained
The house was very well maintained, and had all the amenities you can ask for. The location was fantastic, and the lady taking care of the house was very caring, and answered all the questions very fast.
September 15, 2025
Unprompted review
Reply from Happy.Rentals
Hello Ilona,
Thank you so much for your wonderful feedback!
We’re very glad to hear that you enjoyed the house, its location, and the attentive care provided during your stay. Your kind words mean a lot, and we’d be delighted to welcome you back anytime!
Kind regards,
Happy Rentals Team
Casa a Pardiso was great
About casa a paradiso, italy.
Excellent house, sweet host. We really enjoyed our stay and the nice views.
Great pool and holiday facilities.
September 6, 2025
Unprompted review
Reply from Happy.Rentals
Hello Sebas,
Thank you very much for your kind review!
We’re delighted to hear that you enjoyed your stay at Casa Paradiso, from the beautiful views to the pool and holiday facilities. It’s also wonderful to know you appreciated the warm welcome from our host.
We’d be very happy to welcome you back for another relaxing holiday in Italy!
Kind regards,
Happy Rentals Team
Just beautiful
Great house, everything you need. Garden is fully closed with a lot of privacy. Even our small dog was secure and couldn’t get out. Friendly staff, weekly changing bedlinen and towels, really great! All beautiful towns are nearby, Lazise, Pesciera etc. The village where Casa Zini is at, has great restaurants, a small supermarket, bakery and ice cream shop. All you need. We will come back! And not forget the beautiful swimmingpool, big and beautiful with a lot of chairs to lay down and rest in the Italian sun!❤️
September 13, 2025
Unprompted review
Reply from Happy.Rentals
Dear Gast,
Thank you so much for your wonderful review!
We’re delighted to hear that you enjoyed your stay at Casa Zini — from the comfort of the house and garden to the swimming pool and the charm of the surrounding villages. It’s great to know that both you and your little dog felt at home and well taken care of.
We truly appreciate your kind words about our staff and services, and we’ll be very happy to welcome you back for another relaxing holiday under the Italian sun! 🌞
Warm regards,
Happy Rentals Team
Happy rentals, unhappy guests
This was one of the most frustrating experiences we had. Apparently there was a misunderstanding with the crib for our baby and they didn't prepare one, The host was unhelpful, blamed me for the crib and didn't even try to assist. He even got offended and didn't want to share his name. This ruined the first two days of our 5 days vacation as we had to travel around the area to look for a crib.
The place is smaller than it looks on the pictures, especially the bathroom. it is ground floor, going directly on the street and was missing some crucial amenities like coffee machine and iron. The small bed for our older kid was extremely uncomfortable. Even the sheets were rough and uncomfortable.
To summarize, the host gave us very poor customer service and didn't try to solve our problems, but even if we ignore that, the apartment is poorly managed and not comfortable.
August 20, 2025
Unprompted review
Reply from Happy.Rentals
Dear Kostadin,
We are sorry to hear that your stay did not meet your expectations. To clarify for future guests: you requested a baby cot upon reservation but declined to pay the associated fee. Unfortunately, since we could not provide one without confirmation or payment in advance, we did not have a cot available at check-in. We understand traveling with children can be challenging, and we did our best to explain the situation.
Regarding the apartment, the photos and amenities listed in the description are accurate and reflect what is provided. The apartment is indeed on the ground floor, and this is also mentioned in the listing.
We always strive to make our guests comfortable and are disappointed that you felt otherwise. Your feedback has been noted, but we also kindly remind future guests to carefully review the listing details and confirm any special requests before arrival so that we can best accommodate them.
Airbnb, where the guest booked, has confirmed the same.
Kind regards,
Happy Rentals Team
The house rent was amazing
The house rent was amazing, with a perfect location. Logistic was good enough and all the information clear
August 28, 2025
Unprompted review
Reply from Happy.Rentals
Dear Jordi,
Thank you for your kind words! We’re delighted you enjoyed the house and its location, and that the logistics and information met your expectations. We’d be happy to host you again anytime!
Kind regards,
Happy Rentals Team
Centrally located apartment in RIva !
Centrally located, close to shops, cafes, restaurants and town main attractions ! Was well furnished an equipped with pretty much everything for a short stay. Fully recomment it !
September 1, 2025
Unprompted review
Reply from Happy.Rentals
Dear Fernando,
Thank you so much for your wonderful feedback! We’re happy to hear you enjoyed the central location and found the apartment well equipped for your stay. We truly appreciate your recommendation and would love to host you again anytime!
Kind regards,
Happy Rentals Team
Very old house
Very old house, far away from the city and very difficult to get there as the street is very narrow. Creepy and not clean.
August 10, 2025
Unprompted review
Reply from Happy.Rentals
Hello Cristina,
Thank you for sharing your feedback. Unfortunately, we have been unable to locate a reservation under your name, and despite reaching out for more details, we have not received a response. Because of this, we cannot confirm that you stayed with us.
We always welcome genuine feedback from our guests, and cleanliness, comfort, and accessibility are top priorities for us. Should you have further information about your stay, we would be glad to look into your concerns in detail.
Kind regards,
Happy Rentals Team
Super friendly host
Super friendly host, who responded quickly and gave us good tips for the surrounding area. Apartment is nice and clean, close to the sea and a busstation to start your daytrips.
August 28, 2025
Unprompted review
Reply from Happy.Rentals
Dear Sven,
Thank you so much for your kind words! I’m delighted you enjoyed the apartment, its location, and the tips for exploring the area. You’re always welcome back for another stay by the sea!
Kind regards,
Happy Rentals Team
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