Happy.Rentals Reviews 654

Extremely Disappointing Stay – Vacation Ruined

We had a deeply upsetting experience at Appartamento Gaya Stresa Center, booked via Happy.Rentals. Upon arrival, we discovered a decaying animal smell in the kitchen, which caused a horrible, unbearable smell throughout the apartment. The odor made it impossible to cook, eat, or even remain inside without feeling sick. All guests experienced headaches and nausea from the stench.

We immediately contacted the local agent, who acknowledged the issue, confirmed that the apartment was uninhabitable, and promised a full refund. We were told there were no other rental options and thatcwe should look for other accommodations. We were assured that the situation could not be fixed during our stay. However, after we left and the issue was “resolved,” the company reneged on that promise, offering only a partial refund of €150 on a €900 booking—which we find unacceptable.

Other serious problems included:
• No Wi-Fi (despite being listed)
• Extra beds were not made
• Broken toilet seat
• Filthy balcony with inadequate seating
• Excessive noise: motorcycles revving at night, glass containers emptied starting at 6 a.m., and nonstop leaf blowing on both weekend mornings.

We spent our entire vacation dealing with emails and messages, trying to solve a situation that was clearly out of our control. Instead of enjoying our trip, we were managing a housing crisis. Even after returning home, we lost more time arguing over compensation and were left feeling sick, exhausted, and extremely disappointed.

We cannot recommend this property or the Happy.Rentals management team based on this experience. We urge future travelers to be cautious.

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We were really looking forward to this holiday. As a single mother, it was our only vacation of the year, something we had saved up for over a long time. That made the disappointment on arrival all the greater.

The parking space was extremely narrow and dangerous, our car was damaged while trying to park. The house lacked basic cleaning supplies like sponges or dish towels. The garden was unkempt and full of building materials, completely unsuitable for children.

The worst part was the bed: a sagging mattress and an old, lumpy pillow made sleeping nearly impossible. Overall, the property was neither clean nor in a condition that matched its advertised promise.

We ended the stay early. To this day, there has been no gesture of goodwill from HappyRentals, no refund, no compensation for the damage caused.

Booked a holiday – lived a nightmare.

Wir hatten uns sehr auf diesen Urlaub gefreut, als alleinerziehende Mutter war es unser einziger gemeinsamer Urlaub im Jahr, für den wir lange gespart hatten. Umso größer war die Enttäuschung vor Ort.

Der Parkplatz war extrem schmal und gefährlich, unser Auto wurde beim Einparken beschädigt. Im Haus fehlten grundlegende Reinigungsmittel wie Schwämme oder Tücher. Der Garten war ungepflegt, mit Baumaterialien übersät, für Kinder absolut ungeeignet.

Besonders schlimm war das Bett: eine durchgelegene Matratze, ein altes klumpiges Kissen, an Schlaf war kaum zu denken. Die Unterkunft war insgesamt weder sauber noch in einem Zustand, der einem Ferienversprechen gerecht wird.

Wir haben den Aufenthalt vorzeitig abgebrochen. Bis heute gab es keinerlei Entgegenkommen von HappyRentals, weder eine Rückerstattung noch eine Lösung für den verursachten Schaden.

Urlaub gebucht – Albtraum erlebt.

Beautifully lake and area surrounding it. Nice appartement (T8). Huge plus that we could borrow bicycles for free. We took a nice ride to Piano lake 10 min from the residence. Also very friendly staff. And make sure to visit the cozy charming village just beside the residence.

I booked a house in Tessin. The day we should arrive the booking was cancelled. They gave us no reason, I tried different phone numbers that did not answer. The fourth person who answered could not help. He promised to phone back, but never did. I got my money back but only because I stood on my right. Do not use this company.

It's a fantastic apartment. Perfect location, well-designed, superbly equipped, and super clean. The service was also really great—very quick response times and extremely friendly.

Leo was a great host. He responded quickly to questions and made check-in and check-out simple. The space is very clean and has everything needed for a nice stay. The balcony is a particular highlight! There is no air-conditioning, but we managed with a couple of extra fans.

We were very satisfied with the accommodation. We were welcomed by a very kind gentleman. Although the apartment had older furniture, it had everything we needed. The only downside was the loud noise from the street that lasted all night.

The house is beautiful, super-equipped, everything is new, we had a great time. Excellent bathrooms. Highly recommended.

Good location
The residence is close to L Aiguille MIDI, and close to supermarket, cafe, souvenir store. There are a lot of restaurants near the residence, but the residence is located in the quiet residential area. The rooms are cozy, especially living and the balcony are great. The view from the balcony is wonderful.

Modern beautiful house, well equipped with everything you need for a relaxed vacation. Very clean house and nice outdoor area. The modern washing machine was also perfect for us. Our contact partner Nicola in Mail was very kind and helpful. The location of the house is great, with a little walk you are at the wonderful harbour and also at a swimming place. We loved Plaza Sv. Martin for a daily morning swim in the beautiful sea. Mali Losinji is a really really nice vacation spot.

We really enjoyed our stay at Tintoretto apartments. The apartment is spacious and well equipped as well as recently renovated. The information from Giancarlo was excellent before arrival and during our stay.

We appreciated the parking in garage and the flat was rather close to the beach with excellent services.

We had a marvellous time staying at Bella Vista! Beautiful location overlooking the sea across to the Porto Rotundo preninsular! Well equipped villa and tastefully designed. One house clean a week would have been welcomed! We very much look forward to staying at Bella Vista again!

Great local stuff support; was very helpful and friendly. The Appartement was lovely in a nice neighborhood & very close by to anything

I am 100% happy with my vacation 😊 You can always contact them, they will always give you advice, they will always answer your question! You are great and professional guys! The apartments are gorgeous, cozy, comfortable! They settled me into the house before the specified time! Many thanks to the whole team! You are the best

LIES AND CHEATS IN A VERY BEAUTIFUL PLACE
We visited Trikalioti Lush Estate and stayed for three days.
The place was very beautiful among the trees and greenery.
The apartment was satisfactory and relatively clean.
However, there was a big problem that especially in the summer creates a big problem for you. The shower had no pressure at all to take a bath..
You couldn't rinse yourself and wash your hair.
Also, for a little hot water to come, you had to wait at least half an hour. We immediately informed the office and they said they would solve the problem.
They sent a gentleman who would fix the shower, something that couldn't be done, they should have put something better. And since it didn't happen, he promised that he would come the next day with a new, better one... and of course he never came. Luckily it was only 3 days..

Great apartment - clean, modern, air-conditioned - right on the lake. Service from Happy Rentals staff was excellent.

This apartment is located right in the heart of the city. It is clean and modern, and our host was friendly upon check-in showing us everything we needed to know. I highly recommend a stay in this beautiful space!

I highly recommend this resort. Beautiful, large pool, lots of greenery and shade around. Apartments very comfortable, clean and well-equipped. Convenient location near the sea. Wonderful and helpful staff.
Will definitely recommend to all friends.

Excellent apartment in a quiet, peaceful neighborhood. The place was very clean and well-kept, and the underground parking was extremely convenient. The hosts were helpful and responded quickly to all our questions. Allegra in Lido di Camaiore is a beautiful and well-maintained area, perfect for relaxing – we truly enjoyed our stay!

Super good location, close to both harbour, beach, restaurants and shops. Relevant equipment in the apartments. Modern apartment with all necessary facilities including washing machine and AC. Good services from Happy homes. Cleaning was ok, but could be improved, since we found spots that wasn’t cleaned well, and pans that needed an extra cleaning before use. When clearing out the garbage, we noticed too late how it was possible to sort and recycle waste. An in instruction and extra bins for storting waste in the apartment would be helpful to make ignorant foreigners sort better and controbute to preserve the environment. All in all we hade a very pleasant stay, and would gladly book with Happy Homes again!