I paid my loan in full, and was told I would get an email confirming this. i did not get this email, but the following day I did get an email offering me further finance, which I find predatory. I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great online process, very fast turn around with entire process including money in your bank once contract accepted and signed, easy to follow, straight forward and straight up, great communication fr... See more
When I went through some financial difficulties the Collections team helped me by adjusting my payments to suit my budget, which allowed me to catch up without stress. But the best thing was, I was tr... See more
I have been thinking for ages about getting a loan for my dental issues but was too embarrassed and thought it wasn't a good enough reason and thought it would be rejected. I decided to take a chance... See more
Company details
Written by the company
Since our beginnings in 2014, Harmoney has sought to transform the way people borrow and lend money. We’ve created Australasia's largest direct online lending experience, having facilitated over $1.6 billions in loans to over 50,000 customers on both sides of the Tasman, giving people more choice and options. Along the way we’ve created over 100 jobs, and created a purpose‑driven culture focusing on helping people do better through technology, big data, and responsible lending.
Contact info
Level 3/110 Customs Street West, 1010, Auckland, New Zealand
- 0800 427 666
- harmoney.co.nz
4.4
Excellent
176 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
biggest greedy scamers
biggest greedy scamers.
if anyone thinking of getting into debt with harmoney. my advice. stay away..
September 13, 2024
Unprompted review
Excellent customer service.
August 26, 2024
Reply from Harmoney
Thank you for the 5 star review, Kavitha.
Great support
Great support, always available. Answered every question effectively and whole process was seamless.
August 26, 2024
its very straight forward and simple
August 26, 2024
Flawless Service and Great Support
I had an excellent experience with Harmoney. The application process was smooth and user-friendly, and their customer service was outstanding—responsive and helpful throughout. Everything went as promised, with no hidden fees or surprises. I highly recommend Harmoney for anyone looking for a reliable and efficient loan service.
August 26, 2024
I was in abit of a jam with my vehicles…
I was in abit of a jam with my vehicles but Harmoney was super fast an easy it’s put my mind at rest that I can get the repairs done an pay it back at a reasonable rate,meny thanks,
Antony Green
August 22, 2024
Unprompted review
Reply from Harmoney
Thanks Anthony. Glad o hear we were able to help super fast.
Reply from Harmoney
Thank you for the 5 star review :)
Fast easy and convenient
Fast easy and convenient. All done via email which helped as I work in face to face customer service. The team were all knowledgeable and answered any questions I had via email in a timely manner. Thanks team.
July 26, 2024
Awesome experience!
Great online process, very fast turn around with entire process including money in your bank once contract accepted and signed, easy to follow, straight forward and straight up, great communication from the team via email or phone. I will definitely use harmoney again and probably will be the only lender I use from now on. Will also recommend to everyone I know! Thanks Harmoney!
July 31, 2024
Excellent customer service fast…
Excellent customer service fast efficient an alot beter response time then asb
July 29, 2024
Stress-free process!
You made a stressful situation so easy and seamless. Thank you for your dedication to the customer experience. Highly recommend you, glad I listened to the great recommendation from friends. The lowest interest rates thus far.
August 3, 2024
Unprompted review
Great company
Great company, very efficient and so easy! Wonderful and helpful staff! Highly recommend!!
July 26, 2024
I've been dealing with Harmoney for…
I've been dealing with Harmoney for many years, the staff is very efficient and helpful. They keep.you informed by telephonic communication or email, I appreciate the updates! I will recommend Harmoney to anyone who is interested in dealing with a lending company.
July 25, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.