Harpers Healthcare Reviews 

190
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The delivery service was first class and was quick from the point of order. The product ordered was just perfect and I will definitely order from you again.

Rated 5 out of 5 stars

I had tried ordering these ensure drinks via Amazon but they went missing. I needed them urgently, for my father who is seriously unwell, while a prescription was being organised. Harpers Healthcare d... See more

Rated 5 out of 5 stars

A massive thank you to Harper's Healthcare for the kind advice and speedy dispatch of my order. The pharmacist went above and beyond to help me. My son needs a certain product which he has relied on... See more

Company replied

Rated 5 out of 5 stars

I always order from Harper's healthcare as my order is very important to the 84 year old gentleman I look after. I order on a Thursday night and his ensure drinks are ready and delivered on Monday m... See more

Company replied

Company details

  1. Health and Beauty Shop

Written by the company

Harpers Healthcare is a reputable online healthcare retailer based in Brighton, with an excellent reputation for service. We are part of a wider group that also operates a long-established community pharmacy. While our pharmacy and online retail businesses are run separately, both are built on the same values of professionalism, care, and high standards. Since August 2019, Harpers Healthcare has focused on providing a wide range of healthcare products online at competitive prices, alongside a seamless and reliable customer experience. Our goal is to grow into one of the UK’s leading online healthcare retailers, without ever losing the personal service, trust, and passion.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

190 reviews

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4.6

All reviews

(190)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Harpers have never let me down

I always order from Harper's healthcare as my order is very important to the 84 year old gentleman I look after.
I order on a Thursday night and his ensure drinks are ready and delivered on Monday morning.
Couldn't ask for better service and the product is far cheaper than anywhere else. Win win.😊😊

October 30, 2023
Harpers Healthcare logo

Reply from Harpers Healthcare

Dear Customer,

We are thrilled to hear you are happy with our service.

Thank you for the glowing review.

Kind regards

Rated 3 out of 5 stars

Rougher, much cheaper version of Fybogel

My order seemed to have gone missing via Royal Mail Mail for a couple of days or so but I had a timely conversation on email with customer service that was positive. The product was the best price I could find and postage free. This generic form of Fybogel is different in constituency - a little gritty and takes longer to form a gel stirring, and the sachets tend to separate into inner and outer linings when torn, however it's still a good product I think and so much cheaper so I'd recommend it still.

September 29, 2023
Rated 5 out of 5 stars

Well done!

The courier delivered the package I ordered to a wrong address. When it was informed to Harpers they immediately dispatched another, luckily it was delivered to correct address on time.
Complement to Harpers customer service.

September 7, 2023
Rated 5 out of 5 stars

Great service

First purchase from Harpers Healthcare and I am very pleased with their service, quick delivery and competitive prices. Will buy from them again. Thank you….

September 1, 2023
Rated 5 out of 5 stars

A Happy Bunny

I've been purchasing and using Ensure for most of this year due to my difficulty in swallowing food. I would say that they are little expensive but the delivery and products are very good.

August 31, 2023
Rated 1 out of 5 stars

No stock

Order went through ok, after a few days got an email to say it had been shipped, only to be sent an email saying the item was no longer in stock. Update stock management software so customers don’t order when there is no stock available

August 29, 2023
Harpers Healthcare logo

Reply from Harpers Healthcare

Very sorry about your negative exerience. We strive to give all customers the best possible online retail experience and are sorry that this was not the case for you. We have reviewed what happened with your order, and are implementing changes to prevent reccurrences.

Kind regards

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