Harpers Healthcare Reviews 

190
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The delivery service was first class and was quick from the point of order. The product ordered was just perfect and I will definitely order from you again.

Rated 5 out of 5 stars

I had tried ordering these ensure drinks via Amazon but they went missing. I needed them urgently, for my father who is seriously unwell, while a prescription was being organised. Harpers Healthcare d... See more

Rated 5 out of 5 stars

A massive thank you to Harper's Healthcare for the kind advice and speedy dispatch of my order. The pharmacist went above and beyond to help me. My son needs a certain product which he has relied on... See more

Company replied

Rated 5 out of 5 stars

I always order from Harper's healthcare as my order is very important to the 84 year old gentleman I look after. I order on a Thursday night and his ensure drinks are ready and delivered on Monday m... See more

Company replied

Company details

  1. Health and Beauty Shop

Written by the company

Harpers Healthcare is a reputable online healthcare retailer based in Brighton, with an excellent reputation for service. We are part of a wider group that also operates a long-established community pharmacy. While our pharmacy and online retail businesses are run separately, both are built on the same values of professionalism, care, and high standards. Since August 2019, Harpers Healthcare has focused on providing a wide range of healthcare products online at competitive prices, alongside a seamless and reliable customer experience. Our goal is to grow into one of the UK’s leading online healthcare retailers, without ever losing the personal service, trust, and passion.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

190 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(190)

22 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

the item bought was as described

the item bought was as described, unfortunately didn't come with a usable VAT receipt that I could forward to my insurance company

January 3, 2024
Harpers Healthcare logo

Reply from Harpers Healthcare

Hello,

Please send us a message through the ordering platform and we will get this sorted for you.

Kind regards

Rated 5 out of 5 stars

I have had the 2k drinks on…

I have had the 2k drinks on prescription and once privately and found them excellent in every way

As a result of the rise in price I ordered 24 bottles of the 1.5k

They were extremely watery and I will not be ordering any more

However the delivery was excellent in every way
Thank you

January 2, 2024
Rated 2 out of 5 stars

Spacer

It was nothing like the picture of what I purchased the mouth piece was too big can't use it

January 5, 2024
Harpers Healthcare logo

Reply from Harpers Healthcare

Good morning,

Please get in touch with us through the platform you ordered from so we can assist you.

Kind regards.

Rated 5 out of 5 stars

Good service

Good service. The items were delivered in good condition really quickly within a couple of days

November 28, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look