Harvey Norman United Kingdom - Harvey Norman Gracechurch Reviews 

Popped in store today to pick up an air conditioner for my Dad who has COPD. Harvey Norman had stock when no one else did. Michelle and Jack were really helpful bringing the box out to me and loading it in the car. Love the staff and service here - you can view a wide range of products in the flesh which is so useful. Amazing to get such a great store back in Sutton. I wish them every success and will certainly shopping back in store soon.

The customer service and knowledge from both Hamza and Jaspreet was second to none. Really helped us and explained the differences between the laptops and knew which ones to recommend. Both Hamza and Jaspreet are a huge credit to Harvey Norman and through their excellent service we will certainly be back to purchase more home appliances etc when needed. Thank you both for such professional service which made the process so much easier.

We saw salesperson called Dee and explained what we were looking for. He was pleasant, informative about the furniture we were looking for, he demonstrated the mechanism of the sofa bed taking his time with us. As the furniture is for a static caravan he advised taking measurements of the doors and masking taping the floor to ensure fit. There was no hard sell and he said he would be pleased to see us when we had made our minds up. We went in yesterday to order. Dee served us and the service was great. Good old fashioned customer service.

Very knowledgeable and supportive colleagues, served by Jack who was new but really looked after us, very impressed as this was my first visit to the store!

Taz and Hamza were both really helpful and professional! Thank you - great service! (Sutton coldfield store)

First visit to the new store in Sutton Coldfield. Very impressed with both the wide selection of products & knowledge/service of the staff. Made a purchase & will certainly be visiting again soon. Price matching too!

Dee the sales person gave excellent service and took the time to make sure that we were purchasing exactly what we wanted.

Excellent customer service from Jack S. at the Gracechurch store who, despite me being his first customer, demonstrated remarkable customer service.

The knowledge and customer service we received from Usman at your store in Sutton Coldfield.

Maya, Was very helpful Maya pointed us in the right direction on what to buy nothing was to much trouble.

All the staff are very friendly and knowledgeable about all products. Especially Michelle and Maya. Have been in several times now to the Sutton Coldfield store and purchased after been given so much information, so much stock out on show for you to see and try

We were served by Jolita, who was extremely helpful, she was very polite and courteous

Conor was friendly and approachable. He was very helpful providing information about the different types of mattress which gave me the confidence to make an informed decision.

Great customer service from Mihail, great product knowledge and very pleasant thanks

The sales assistant Jolita was very polite, friendly and extremely helpful in directing us round the store and showing us the appropriate items. She also found a bargain!

Was looking for a new printer. Was served by Taz who was polite and helpful. I elected to pay for the company tech service, Jake, to carry out the initial setup of the printer where it was found to be faulty. Not a problem, just get another and carry out the initial setup and then do an exchange at the cashout. While finding a faulty unit was annoying both members of staff could not have been more helpful

Louise helped us to select a new kettle and toaster, and price matched both items to offers we found online. Very pleasant and friendly service.

This was my second visit to the store & once again found everyone there to be friendly & very helpful to me & my autistic daughter in choosing & ordering a microwave really appreciated all of their assistance

The sales assistant, Gray that helped me was great, very informative and helpful. She was bubbly and not over bearing and went above and beyond beyond to try and find the item in the stock room, unfortunately the information on screen was incorrect.

Superb customer service support from Hamza who advised and sold the product. Then followed up with tech support from Jake. Their patience and knowledge was superb and professionalism was excellent. They both went above and beyond to ensure our product was set up and working correctly. Would not hesitate to recommend - the store is first class full of state of the art product. Highly recommend.