Harvey Norman United Kingdom - Harvey Norman Gracechurch Reviews 

The staff were all friendly and helpful and freely gave advice about the best product for our needs without being overly pushy. We were kept up to date with the status of our order. The tech team were very patient as they set up and explained to us how to use our new technology.
A lovely shopping experience. Would recommend a visit.

We were going to buy from AO but after the service / knowledge shown by Steve & Louis they persuaded us to buy from here. Good product, great service & very accommodating

Excellent service, friendly staff, would recommend

We were looking for a particular brand of mobile phone and the manufacturer advised Harvey Norman were stockists. Before making the 40 min car journey I rang and got through to Thomas who confirmed they were in stock and there was one on display we could look at in detail. On arrival another assistant took us to the phone and then Thomas came out to help. We were able to have a good look at the phone and decided to purchase. He advised that we could have it set up in store ( we declined) and we were delighted with the service from Thomas. The lady who took our payment checked where we had parked and gave us a code for free parking. Our first visit to Harvey Norman and we were very impressed.

We were greeted by Louis today in the Sutton Coldfield .... what wonderful young man, professional, polite and very helpful. Couldn't do enough to help with our purcahse. A credit to the store and made our visit a delight cant praise him high enough. 5 star review for a 5 star service

I had a fantastic experience with Maya at Harvey Norman Gracechurch (Sutton Coldfield).

I went in for a coffee machine for my husband (very last minute) for our anniversary the following morning. There were none in stock in store, but on telling Maya why I was hoping for it the next day, she told me she would see what she could do.

She came back and said they would get the product sent from another store and one of the staff would deliver it themselves the next day!

The next day, Maya herself delivered the coffee machine for my husband. Fantastic customer service, could not ask for any more and could not recommend highly enough.

Thank you so much Maya!

Customer Service and product knowledge from Maya and Stevie B was superb. All of our questions were answered in depth and both took time to establish our priorities. Everything was price matched and we purchased more appliances than we had originally intended. The interest free credit application was challenging, but Maya helped us solve the issues in a professional and confident manner. We will defiantly use Harvey Norman again for any future electrical goods we need.

I was greeted with a warm welcome and shown the beard trimmers and told the main differences which helped me pick the right thing for me.Really happy with the service Louise provided and the store layout and how friendly the staff were.Thank you

I visited the store looking for some cushions and enquire about the sofa choices available. Simon was exceptionally helpful and very knowledgeable. He was polite and patient detailing the different options of sofas available. I will definitely be back to the store to enquire further with Simon in the near future.

We were attended to by Conor who was super helpful in helping me choose a double bed. He had excellent knowledge of the product. He helped in me purchasing a beautiful mattress. Just a super helpful and friendly guy who made us feel at ease and not pressurised.

Great experience. Taz was really helpful and very kind. Great customer service!

Ellie was amazing and really helped me out

What a very pleasant shopping experience today at Harvey Norman in Sutton Coldfield. Jolita was extremely helpful and polite in assisting us with choosing a vacuum cleaner that was light and easy to manoeuvre. Very pleased with the help which we received today.

Great customer service and advice with products - nothing was too much trouble for salesperson Louis !

Happy with service received. Dee was very helpful, provided all information needed to make an informed purchase. Looking forward to receiving product when arrives, looks great and at very fair sale price.

Taz was amazing! Helped me to find what I wanted and then get me a great deal. Very friendly and helpful. Thanks Taz. x

I bought a mobile phone at the Gracechurch store yesterday and Jake was most pleasant & helpful selecting the best model for me & transferring everything I needed from my old phone.

Walked into the new Sutton Coldfield store for a nose around and spotted a vacuum going around the floor by itself. Thought it seemed like a great idea so asked the sales assistant Louise for more info. She explained it in great detail and said about how easy it was. Showed us all around the item and the app. Ended up buying one and absolutely have not regretted it! Thanks to Louise for explaining it to us and assisting us with our purchase!

This shop is incredible and I can’t fault my experience from start to finish Louis Rob and Steve were so obliging and helpful from start to finish I would 💯 recommend you pay these a visit I can’t wait to make my next purchase thank you all

Amazing shopping experience , and very well trained staff, they know their subject !
Thank you , Maya , Jas for a great service:-) . Highly recommended.