Daire was so patient and helpful today in store. He took time to listen to me and suggest suitable products and discuss suitable alternative. He answered all of my questions and was extremely consider... See more
Company replied
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See what reviewers are saying
A fab store and great product, but for us dealing with Davy made this a stand out buying experience. Down to earth, not too pushy but yet seemed to appear everytime we had a question! He did us a gr... See more
Company replied
Staff at Harvey Norman were most helpful through sale of bed base and headboard then kept us updated on delivery by G4 . Two strong young men arrived and assembled bed perfectly and offered to put our... See more
Company replied
Would like to commend staff at phone department at Harvey Norman, Holywood Exchange. Showed genuine interest in helping customers. Had issue with new phone and was sorted in minutes by manager with no... See more
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Company details
- Department Store
- Bedding Store
- Computer and Accessories Store
- Electronics Store
- Furniture Store
- Sofa Store
Written by the company
With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.
Contact info
Unit A-D, 304 Airport Road West, BT3 9EJ, Belfast, Antrim, United Kingdom
- 028 9039 5800
4.8
Excellent
553 reviews
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Speed and efficiency of the two guys so…
Speed and efficiency of the two guys so friendly and professional
June 17, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Stephen,
We're glad you enjoyed your experience. We appreciate your feedback.
Kind Regards,
Kevin
Excellent service
The two guys who delivered our bed were extremely courteous and helpful. They set up the new bed which we would have been unable to do.
June 16, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Norman,
We're so pleased to hear our delivery team provided such excellent service and assistance. We appreciate your kind words.
Kind Regards,
Kevin
On Time, Efficient and Professional
Very friendly professional staff who immediatley put me at ease as it was clear they had the knowledge to be able assist with my purchase and recommmend appliance to suit my needs. Delivery was on time and again i was very confident they would carry out instalation correctly and they seemed to be very knowldgeable. Delivery was on time and kept up to date throughout. Installers very pleasant and professional
June 9, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Paula,
We are so pleased to hear about your excellent experience with our professional staff and their knowledge. It's wonderful that our team could assist with your purchase and installation. We truly appreciate your positive feedback!
Kind Regards,
Kevin
Great service arrived within the 2 hour…
Great service arrived within the 2 hour time frame assembled the settee in no time and took all the rubbish with them cheers
June 5, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi George,
We're so glad to hear we met your expectations! We appreciate you acknowledging our team's efficiency and tidiness.
Kind Regards,
Conor
The service was excellent
The service was excellent. Kept up to date re delivery time via text. Arrived on time. Friendly and fast delivery. Very happy.
June 5, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Peter,
We are so glad to hear you had such a positive experience with our delivery service! Your feedback is greatly appreciated.
Kind Regards,
Conor
Knew exactly when they coming build …
Knew exactly when they coming build table and took old table away no problems
June 3, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Marie,
We're so glad to hear everything went smoothly with your table delivery and removal. Thank you for your positive feedback!
Kind Regards,
Kevin
DYSON V8
Apologie to Harvey Norman!
I previously posted a ‘not too great review’ after purchasing a Dyson cordless vacuum because I saw it elsewhere substantially cheaper. Turns out I (unintentionally) wasn’t comparing like for like, which obviously isn’t fair. They were very nice to deal with so couldn’t leave things the way they were.
May 29, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Ian,
We appreciate your feedback and are glad you love the product. We understand your concern regarding pricing differences. Please email the details to our customer support team as they will be able to look into this further with the relevant team.
Kind Regards,
Kevin
Great service
Stephen McGuinness in the Belfast store was fantastic. Great product knowledge and then gave us space to talk it through before we decided to go ahead with the purchase.
May 29, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Robert,
We are so happy to hear about your excellent experience with our team member! Thank you for sharing your positive feedback.
Kind Regards,
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi there,
We’re glad to hear you had a timely delivery. Thank you for your review, we really appreciate your feedback!
Kind Regards,
Conor
Very helpful and empathetic
Very helpful and empathetic! Spencer was marvellous!
May 27, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi James,
We are so pleased you had a positive experience. We appreciate your kind words and feedback.
Kind Regards,
Conor
Amazing
Amazing! The guys arrived, showed 'em the old fridge freezer & left them to it. New one installed efficiently & advice given re fittings for new doors. Excellent service & old appliance taken. Thank You.
May 23, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi there,
We're so happy to hear about your excellent experience with the fridge freezer installation and the advice provided. We appreciate your kind words!
Kind Regards,
James
Excellent service in store when…
Excellent service in store when purchasing appliance, given plenty of information regarding purchase. Great delivery service. Continual updates throughout the morning regarding delivery via app. Installation quick and efficient. Would definitely recommend
May 22, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Natalie,
We appreciate you sharing your experience! We're happy to hear that our in-store service, delivery, and installation were excellent. We're glad you would recommend us!
Kind Regards,
James
The sales assistant was very helpful and knowledgeable
The sales assistant was very knowledgeable and was able to advise us of the best washing machine to suit our budget
May 22, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Paul,
We're glad our sales assistant provided knowledgeable advice, helping you find the best washing machine for your budget. We appreciate your positive feedback.
Kind Regards,
James
Brilliant service
Arrived on time, delivery guys were great. They had the old sofa out in no time, and new one in. Brilliant service
May 22, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Karen,
We're so happy to hear you had a brilliant experience with our delivery team! Thank you for your wonderful feedback.
Kind Regards,
Kevin
The staff were very polite and…
The staff were very polite and professional. They really helped me with the product that I purchased.
May 16, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Ronald,
We're glad to hear our staff were polite and professional, and helped you with your purchase. We appreciate you sharing your positive experience with us.
Kind Regards,
Conor
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Lorraine,
We're happy you found our team polite, quick, and friendly. Thank you for your positive feedback; it means a lot to us.
Kind Regards,
James
Really good
Really good, knowledgeable and helpful service from Maya in the TV section.
May 8, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi there,
We're happy to hear that you received such good service. We appreciate your positive comments and thank you for your feedback.
Kind Regards,
Kevin
Arrived on time and quickly installed…
Arrived on time and quickly installed my settee. Very pleasant young men.
May 8, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi James,
We're happy the team arrived promptly and efficiently installed your settee. We appreciate your positive feedback regarding their pleasant service!
Many thanks,
Katie.
Deliver on time and 2 very helpful…
Deliver on time and 2 very helpful delivery men.
May 6, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi David,
We're happy to hear that our delivery was on time and that our team members were so helpful. Thank you for letting us know about your positive experience!
Many thanks,
Katie.
Excellent caring service
I spoke to three different members of staff at 2 Harvey Norman branches and they could not have been more polite and helpful in trying to sort my problem.
In particular the Holywood computer and communication floor manager went above and beyond what might be expected.
I have never experienced such an obvious wish to solve a problem to my satisfaction.
I couldn't praise this store and its staff more highly.
April 23, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Anne,
We appreciate you sharing your positive experience. It's wonderful to hear that our team members were so helpful and polite while assisting you. We are glad they exceeded your expectations and resolved your issue to your satisfaction.
Kind Regards,
Kevin
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