Daire was so patient and helpful today in store. He took time to listen to me and suggest suitable products and discuss suitable alternative. He answered all of my questions and was extremely consider... See more
Company replied
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See what reviewers are saying
A fab store and great product, but for us dealing with Davy made this a stand out buying experience. Down to earth, not too pushy but yet seemed to appear everytime we had a question! He did us a gr... See more
Company replied
Staff at Harvey Norman were most helpful through sale of bed base and headboard then kept us updated on delivery by G4 . Two strong young men arrived and assembled bed perfectly and offered to put our... See more
Company replied
Would like to commend staff at phone department at Harvey Norman, Holywood Exchange. Showed genuine interest in helping customers. Had issue with new phone and was sorted in minutes by manager with no... See more
Company replied
Company details
- Department Store
- Bedding Store
- Computer and Accessories Store
- Electronics Store
- Furniture Store
- Sofa Store
Written by the company
With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.
Contact info
Unit A-D, 304 Airport Road West, BT3 9EJ, Belfast, Antrim, United Kingdom
- 028 9039 5800
4.8
Excellent
553 reviews
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Fantastic experience
Thanks. Fantastic customer service. Delivery was on point. Definitely recommend Harvey Norman. 👍
April 30, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi there,
We're happy to hear that you had a fantastic customer service experience and your delivery was on point. Thank you for recommending us!
Kind Regards,
Kevin
Great delivery service
Quick, efficient, polite and took all packaging away.
Thank you
May 2, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Karen,
We're happy to hear that you had a positive experience with our quick, efficient, and polite service. Thank you for your feedback!
Kind Regards,
Kevin
Great service and delivery
It was great to know exactly when they would arrive without having to wait around . They arrived and delivered the items with care and we're very polite and courteous.
Harvey Norman also phoned to check it had been delivered. Overall great service all round
May 1, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Nicky,
We appreciate you sharing your delivery experience. We're happy to hear that you were informed of the arrival time and that our team delivered your items carefully and politely. We value your feedback!
Kind Regards,
Kevin
New furniture delivery
Our delivery team, Mark & Ben, were efficient, well informed, on time, completed the assembly of the suite, removed all waste items.
April 30, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Ian,
We're happy to hear that our delivery team was efficient, well-informed, punctual, and thorough in completing the assembly and removing waste. We appreciate your feedback!
Many thanks,
Katie.
Very helpful and friendly instore and…
Very helpful and friendly instore and on delivery amazing customer sevice fantastic great job all round definetly be back again
April 26, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Claire,
We're happy to hear that you had such a positive experience both in-store and with our delivery service. We appreciate your feedback and look forward to seeing you again!
Kind Regards,
Kevin
Wendy was a total delight!
I don't often write reviews, but the customer service recevied by Wendy in the Holywood Exchange branch of Harvey Norman on Sunday merited one. I was looking for a new matress and she went above and beyond. She was informative, friendly and made me feel valued as a customer. If only every in store experience was like this!
April 19, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Suzie,
We appreciate you taking the time to share your positive experience. We're happy to hear that you felt valued and found our team member's assistance so helpful during your mattress search. It's great to know that the service met your expectations.
Many thanks,
Katie.
Guys very friendly
Guys very friendly. In and out very quick, even explain how to put the bed together
April 18, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Martina,
We're happy our team was friendly, quick, and helpful in explaining the bed assembly. We appreciate you taking the time to share your positive experience!
Kind Regards,
James
Great service
The tracking facility was great and the guys who delivered the cooker were really helpful
April 18, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Terri,
We're happy to hear that you found the tracking helpful and that our delivery team provided excellent assistance. Thank you for your positive feedback!
Kind Regards,
James
Swift friendly service well recommended
Swift friendly service well recommended
April 16, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Ricky,
We're glad you enjoyed your experience with our swift and friendly service. We appreciate your recommendation!
Many thanks,
Katie.
Great service!
2 lovely young lads who were mannerly,
Helpful and very quick at the job!
January 21, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Elaine,
We're happy to hear that you enjoyed the quick and helpful service from our team. We appreciate you sharing your positive feedback with us.
Many thanks,
Katie.
Bed delivery
Delivery was on time drivers were very friendly and efficient couldn't ask for better.
April 8, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Anne,
We're happy to hear that our delivery service met your expectations with our friendly and efficient drivers. Thank you for your positive feedback!
Kind Regards,
James
Excellent experience with helpful…
Excellent experience with helpful Stephen and Reece.Will shop again.
April 7, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Scotty,
We're glad you enjoyed your experience in store. We appreciate your feedback and look forward to your next visit.
Kind Regards,
James
Very thoughtful/helpful
April 7, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Colleen,
We're glad you had a great experience and the team were helpful upon your visit to the store. We appreciate your feedback!
Kind Regards,
James
Excellent service delivered my suite at…
Excellent service from purchasing my suite with the help from John the salesman. They delivered my suite at the estimated time, delivery men where friendly and polite and very professional,cleaned up and took all packaging with them
April 4, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Janet,
We're happy to hear that you had a great experience purchasing your suite. It's wonderful to know that our team provided excellent service and that the delivery was professional and timely. Thank you for your positive feedback!
Kind Regards,
James
Delivery guys were on time when tracker…
Delivery guys were on time when tracker said they would be. They were quick to set up everything, explained things and left the room clean and tidy, removed all packing. Very professional.
Thanks
April 4, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Maurice,
We appreciate you taking the time to share your feedback. We're happy to hear that our delivery team was punctual, efficient, and professional in setting everything up for you!
Kind Regards,
James
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Erin,
We're glad you had a positive and efficient experience with our friendly staff. Thank you for your kind words.
Kind Regards,
James
Great delivery
Great delivery, the guys were quick & made sure we were happy before they left. Thank you
April 4, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi there,
We're happy to hear that our team provided a quick delivery and ensured your satisfaction. Thank you for your positive feedback!
Kind Regards,
James
Very pleasant young men
April 2, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Karen,
We're glad you had such a positive experience with our team. Thank you for your kind words.
Kind Regards,
James
Fabulous customer service
I phoned the store before I travelled to ensure that that had the phone I wanted in stock. There was only 1 in stock and the young gentleman reserved it for me. When I arrived at the store I changed my mind and picked another phone. The young gentleman was excellent.
April 1, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Viv,
We're glad you enjoyed your experience in our store. It's great to hear that our team member was helpful and accommodating when you changed your mind about the phone you wanted. We appreciate your positive feedback!
Many thanks,
Katie.
Received great advice and service from…
Received great advice and service from J Stewart. Most helpful thanks
March 29, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Hi there,
We're happy to hear that you received helpful service and advice. We appreciate you taking the time to leave us this positive feedback!
Kind Regards,
James
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