Daire was so patient and helpful today in store. He took time to listen to me and suggest suitable products and discuss suitable alternative. He answered all of my questions and was extremely consider... See more
Company replied
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Daire was so patient and helpful today in store. He took time to listen to me and suggest suitable products and discuss suitable alternative. He answered all of my questions and was extremely consider... See more
Company replied
A fab store and great product, but for us dealing with Davy made this a stand out buying experience. Down to earth, not too pushy but yet seemed to appear everytime we had a question! He did us a gr... See more
Company replied
Staff at Harvey Norman were most helpful through sale of bed base and headboard then kept us updated on delivery by G4 . Two strong young men arrived and assembled bed perfectly and offered to put our... See more
Company replied
Would like to commend staff at phone department at Harvey Norman, Holywood Exchange. Showed genuine interest in helping customers. Had issue with new phone and was sorted in minutes by manager with no... See more
Company replied
With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.
Unit A-D, 304 Airport Road West, BT3 9EJ, Belfast, Antrim, United Kingdom
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Felt that Davy was knowledgeable about the product that we had bought very helpful but wasn’t pushy on the sale which was great in my book gave me my husband plenty of time to think about what we were purchasing as it was a very big purchase. Thank you.

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Bought a 3-seater sofa yesterday lunchtime, delivered and installed in less than 24 hours.
First-class service!

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
The staff member who lookwd after me 'Gemma' was very knowledgable, took the time to show me different options, nothing seemed to be too much trouble for her. I never felt under presure to buy anything but actually ended up buying more than I intended. I thought there was a good range of furniture, well displayed.

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Daire is a great guy! Very helpful. Thanks so much!

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Long story short went out to find a new wardrobe for the child, and ended up going to have a nosey at new settees not to buy to have a look! But he was determined one shop wonder he is, so from Ikea to Harvey Norman’s 😂 went in and we were looking at all the sofas, we wanted a recliner etc, a women called Gemma came over and offered us help which was great to start, Gemma was very well presented and a lovely welcoming smiley face and friendly. She showed us what we where only looking for nothing else which was perfect.
To many people/ show room colleagues show what you don’t want to sell if you get me, so was very happy with that 5 stars to start, then Gemma helped between 2 we liked the most and there pros and cons for use and material for our own personal use that is, and ended up going with 1 that she give more pros to for our liking not everyone!, and to finalise she was absolutely great at helping me pick cushions to suit if I had the money she could have sold the whole store to me, but all that aside she was very helpful in what we were looking for and understanding what we wanted all around 10 stars ✨ if I could, very happy walked out with a 3 and a 2 seater recliner and a bunch of cushion very happy women and man of course thank you very much Gemma from Holywood Belfast. 😃🌸

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Kevin (holywood exchange store) was very extremely helpful when we were picking our new sofa! Give us the payment options & details on warranty etc. thanks Kevin!

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Delivery drivers were very polite & very efficient thank you

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
The delivery men were excellent. So pleasant and so skilled. We couldn’t believe they got the sofa into the room because of the narrow passageway. However they did it - no bother!

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
We were browsing some furniture when we were joined by a very helpful sales assistant Gemma. She went to great lengths to explain every detail about some extendable dining tables, and led us through the sales floor to show us some wonderful tables and chairs which might suit our needs. Nothing was too much trouble for Gemma, and she even summoned her boss Sandra to help tailor our purchase to make all sides happy. They organised delivery to our home and made sure we got a great deal.
All in all a very pleasant visit to Harvey Norman Hollywood Belfast and we couldn't praise the staff there highly enough. We'll definitely be back and recommend Harvey Norman to our friends and family.

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Arrived spot on time.excellent delivery 10/10 thanks

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Delivery updates excellent. Very pleasant delivery guys.

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Two most well mannered and helpful delivery men iv ever experienced

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
We bought our kitchen table and chairs from Harvey Norman in Belfast. Gemma took the time to show us a few different options and explained the delivery process. She was so patient and professional and we're thrilled with the set that we picked in the end.

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Competitive prices and wide range of products. Selection made so much easier with expertise of staff to advise on technical and budget points. Many thanks to Stephen (Holywood) in particular for smooth transactions and customer care.

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Called back for my third visit to store to get wireless earbuds for the ps5 I purchased earlier. Callum who served me before was on duty which was nice and he popped over remembering me from before and was very helpful checking if buds still in stock and mentioned price reduction. He is very helpful again and was able to link the purchase to my existing record. There was plenty of staff on the floor which was nice to see after Xmas when sale on. Store was tidy and well stocked. Chloe chatted while Callum was away and was very welcoming asking about Xmas and my other purchases.

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Great set of lads. Very friendly, respected our property and arrived on time 👍

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Rebecca she has helped us on numerous occasions and consistently helpful - nothing is too much bother.

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
Delivery personnel were on time, respectful of property and very friendly. They set up sofas and chair, checked the electrics and removed all packaging. Very efficient service.

Reply from Harvey Norman United Kingdom - Harvey Norman Holywood
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