Winny was a very knowledgeable and patient salesman. He spent time with me exploring the best option for with in fitness trackers. I felt heard by him and was able to choose the perfect product withou... See more
Company replied
Location
Switch locationUnit 12, Galway Retail Park, Bothar Stiofain, Knocknacarra, H91 A6NC Knocknacarra, Galway, IE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Kyle at Harvey Norman Galway Was excellent, an asset to our he store. If I need a new electrical item , Harvey Norman will always be the first store I visit ⭐️⭐️⭐️⭐️⭐️
Company replied
I asked the guys opinion regarding a 350 euro tablet and he started talking to me about a 700 euro tablet.. I told him I didn't ask his opinion about that unit.. so I got the 350 tablet. Then while I... See more
Company replied
The person who answered the phone was quite knowledgeable and navigated us through all the relevant available options so we were able to make a decision during the call. The delivery service staff we... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland - Galway
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Unit 12, Galway Retail Park, Bothar Stiofain, Knocknacarra, H91 A6NC, Knocknacarra, Galway, Ireland
- 091 332000
4.3
Excellent
735 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Harvey Norman Ireland - Galway
Hi Mike,
We appreciate you sharing your experience. We are so glad to hear our staff was efficient, friendly, and knowledgeable during your visit!
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Galway
Hi Sarah,
We're glad you found great value and appreciate our after-care. Thank you for your positive feedback; it means a lot to us.
Kind Regards,
Kevin
Fast service
It’s always great buying from Harvey Norman. Their service is always with a smile competent and on time.
March 26, 2026
Reply from Harvey Norman Ireland - Galway
Hi John,
We appreciate you taking the time to share your positive experience. We're happy to hear that you consistently receive competent, on-time service!
Kind Regards,
James
How to feel miserable in Ireland
Delivery guy rings at 8:15 saying we have a slot for u 8:30-9:30. I said we have to go for job either come at 8:30 or after 15:00 PM anytime. He said I can’t guarantee 8:30 AM and we can’t come after 15:00 PM. It’s like a trap they put you in that you feel miserable and follow what they say. We already got a text appointment saying anytime between 8:00-6:00 PM. Delivery guy was saying you should fix with the shop in Galway. When we ring Harvey Norman shop. Some random person will pick and start explaining policies that it’s not in their hands.
In one line: Ireland is a beautiful country, but if u want to feel miserable, send them to deal Harvey Norman delivery service in Galway
April 2, 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi there,
We regret to hear about the delivery issues you experienced. If you can contact our customer service team at "customer@support.harveynorman.ie", the team will be able to look into this for you. We appreciate you bringing this to our attention and will address this internally with the relevant teams. Thank you for your feedback.
Kind Regards,
James
Excellent explanation by johns and…
Excellent explanation by johns and delivery agent was extremely helpful. He moved my 2 cars out of driveway to ease the delivery and also helped to unbox the item. Much recommended
April 2, 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi Vamshi,
We appreciate you sharing your experience. We're happy to hear that the agent provided an excellent explanation and was extremely helpful during delivery. Thank you for your recommendation!
Kind Regards,
James
Very helpful .efficient /friendly…
Very helpful .efficient /friendly service
March 30, 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi Barbara,
We appreciate you taking the time to leave us feedback. We are so glad you were happy with our helpful, efficient, and friendly service!
Kind Regards,
James
Delivery was on time
Delivery was on time. The drive rang in the morning to give an estimated time frame and contacted me closer to the time with an exact time. They were very helpful amd took my old dryer with them
March 25, 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi Fiona,
We're happy to hear that the delivery service met your expectations! It's great to know that our team was helpful in providing timely updates and removing your old appliance. Thank you for your positive feedback.
Kind Regards,
James
Brilliant service
Employee Dylan was very knowledgeable and helpful about the product I was purchasing.
Delivery was organised within 2 days and arrived on time.
Installation was quick with no mess for me to clean up.
Very happy with the service.
March 24, 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi Mart,
We appreciate you sharing your feedback! We're happy to hear that you found our employee knowledgeable and helpful, the delivery prompt, and the installation quick and clean. We're glad you were happy with our service.
Kind Regards,
James
Tech Shop with Rubin
Rubin in the Galway store was extremely helpful,professional,friendly and has extensive product knowledge. Had he not been in store we probably would not have purchased over €1000 of product. If your tech shopping ask for Rubin in store he listened to our needs and found the best fit for us in the stock off the floor.
March 28, 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi Laura,
We're happy to hear that your in-store experience was so positive! It's great to know that our team member's expertise and service helped you find exactly what you needed. We appreciate you taking the time to share your feedback.
Kind Regards,
Kevin
Great Product and very good Service.
Great bin. We are very happy with the quality of the product. Order and delivery service with Harvey Norman were very good. We would order products with Harvey Norman again.
March 17, 2026
Reply from Harvey Norman Ireland - Galway
Hi Claudia,
We're happy you're pleased with the bin's quality. It's great to hear that you found our order and delivery service satisfactory. We appreciate your feedback and are glad you had a positive experience.
Many thanks,
Katie.
Delivery guys were really nice lads…
Delivery guys were really nice lads very professional
March 19, 2026
Reply from Harvey Norman Ireland - Galway
Hi Kenneth,
We appreciate your feedback. We are so happy to hear that our delivery team members were professional and nice!
Kind Regards,
James
Reply from Harvey Norman Ireland - Galway
Hi there,
We're happy to hear that you had a great experience with our service and product! Thank you for your positive feedback and fast delivery comment.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Galway
Hi Margaret,
We're happy to hear that you received your perfect item quickly. Thank you for your positive feedback; we appreciate it.
Kind Regards,
Kevin
Quick delivery on time the day…
Quick delivery on time the day following the order
March 20, 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi John,
We appreciate you sharing your feedback. We are so happy to hear that you received your order quickly and on time.
Kind Regards,
Kevin
The driver was nice and helpful product…
The driver was nice and helpful product looks same as in the shop quick and fast deliver
Thank you Harvey Norman
Will be back again
March 18, 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi Ildiko,
We appreciate you taking the time to share your positive experience. We're happy to hear that you found our driver nice and helpful and that you were pleased with our quick delivery.
Kind Regards,
Kevin
Exceptional Service from Eleanor in Knocknacarra, Galway
I had a brilliant experience at the Harvey Norman in the Gateway Shopping Centre, Knocknacarra today. I went in without a clue of what I actually needed for my bad back and hip pain, but I was lucky enough to be helped by Eleanor in the bedding department.
Eleanor was incredibly patient and took her time walking me through all the different options. Her advice was professional, honest, and she really knew her stuff. To top it off, she helped me get an amazing discount on a full Superking Penthouse Suite set, including delivery and removal of my old bed. If you’re looking for a new bed, ask for Eleanor—she is a credit to the team!
March 19, 2026
Unprompted review
Reply from Harvey Norman Ireland - Galway
Hi Enda,
We're happy to hear about the brilliant experience you had at our store in Galway. We appreciate you sharing how helpful our team member was in assisting you with your purchase. It's great to know that their expertise and patience made such a positive difference for you! Thank you for your feedback.
Kind Regards,
James
Easy to buy online.
Easy to buy online.
Pick up was easy, but the road in the estate is just disgraceful, with potholes the size of creators!!!
March 13, 2026
Reply from Harvey Norman Ireland - Galway
Hi Miss Killeen,
We're happy the online purchase and pickup were easy. We appreciate your feedback and will address the road conditions in the estate. Thank you.
Kind Regards,
Kevin
Delivery good only problem was wrong…
Delivery good only problem was wrong cable!
Kevin Murray from Harvey Norman Norman Galway
answered within hours, explained problem and
sent me proper cable whichmI received by Tuesday.
March 6, 2026
Reply from Harvey Norman Ireland - Galway
Hi Anne,
We're happy to hear that the delivery was good and that the cable issue was resolved quickly. We appreciate your positive feedback and are glad the correct cable arrived promptly.
Kind Regards,
James
Reply from Harvey Norman Ireland - Galway
Hi Emese,
We appreciate your feedback and are so happy you were pleased with our quick communication and fast delivery!
Kind Regards,
James
Reply from Harvey Norman Ireland - Galway
Hi Luis,
We appreciate you taking the time to leave this review; we're delighted you had an amazing experience. Thank you for your feedback!
Kind Regards,
James
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.