Harvey Norman Ireland - Galway Reviews 

736
TrustScore 4.5 out of 5

4.3

Unit 12, Galway Retail Park, Bothar Stiofain, Knocknacarra, H91 A6NC Knocknacarra, Galway, IE


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See what reviewers are saying

Rated 5 out of 5 stars

Winny was a very knowledgeable and patient salesman. He spent time with me exploring the best option for with in fitness trackers. I felt heard by him and was able to choose the perfect product withou... See more

Company replied

Rated 5 out of 5 stars

Raviraj was extremely helpful and patient in providing the transfer of data service, He is such a nice guy. He made the process easy and it was well worth the extra money to have him set up my new lap... See more

Company replied

Rated 3 out of 5 stars

I asked the guys opinion regarding a 350 euro tablet and he started talking to me about a 700 euro tablet.. I told him I didn't ask his opinion about that unit.. so I got the 350 tablet. Then while I... See more

Company replied

Rated 5 out of 5 stars

Kyle at Harvey Norman Galway Was excellent, an asset to our he store. If I need a new electrical item , Harvey Norman will always be the first store I visit ⭐️⭐️⭐️⭐️⭐️

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Galway

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit 12, Galway Retail Park, Bothar Stiofain, Knocknacarra, H91 A6NC, Knocknacarra, Galway, Ireland

  • 091 332000

4.3

Excellent

TrustScore 4.5 out of 5

736 reviews

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4.3

All reviews

(736)

8,987 reviews in the last 12 months

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Rated 5 out of 5 stars

Always very happy

Always very happy with my purchases

February 10, 2026
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi Fiona,

We're so happy to hear that you're always satisfied with your purchases. Thank you for your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Quick and professional

Quick and professional

February 8, 2026
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi Lenin,

Thank you for taking the time to leave this review we are delighted to hear of your experience with our teams.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent service

February 5, 2026
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi Jilson,

Thank you for taking the time to leave this review we are delighted to hear of your experience with our service.

Kind Regards,
Kevin

Rated 1 out of 5 stars

Problem not resolved

Lads came out to sort a problem but told us they couldn't fix it that it was a manufacturer issue so instead of harvey norman contacting me about it they send me a survey ,by the way the 2 lads were very nice lads

February 7, 2026
Unprompted review
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi Gary,

We appreciate your feedback and we're sorry you're experiencing this issue. We'll look into why you haven't heard from us and how we can assist with the manufacturer issue. We're glad the team was helpful. If our teams can assist you further please email us at customer@support.harveynorman.ie

Kind Regards,
Kevin

Rated 5 out of 5 stars

Even though it didn't work, It worked!

Thanks so much to the lovely online sales agent in Harvery Norman last week. I'd ordered a display model printer, that when arrived it didn't set up. I called and she was absolutely brilliant to deal with and resolved my issue within 24 hours and I'm printing away again. So although I had an issue, we worked it out calmly and professionally and it worked for everyone. Well done Harvey Normal, top employee.

February 4, 2026
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi Anna,

We're happy to hear that the sales agent resolved the printer issue quickly. We appreciate you acknowledging the calm and professional approach. Thank you for your positive feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Dishwasher delivery and fitting

Arrived as scheduled. My thanks to Mike who persisted with a difficult fitting that was carried out professionally, with patience and good humour. Very glad I opted for the fitting option with the delivery. Excellent work.

January 29, 2026
Unprompted review
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi Pat,

We're happy to hear that the delivery arrived on time and that the fitting was carried out professionally. We appreciate your positive feedback regarding the difficult fitting and are very glad you opted for our fitting option.

Kind Regards,
James

Rated 1 out of 5 stars

Horrible experience

Horrible experience! 3 weeks ago I bought online fridge and washing machine. Calling 15 times , writing 2 times nothing. Nobody knows where is my order. Such a big company shame!!!
Newer again doing business with them. Stay away from or buy somewhere else!

January 12, 2026
Unprompted review
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Tomasz,

We regret to hear about the issues with your order and the lack of communication. Please contact our support team with your order details so we can investigate.. customer@support.harveynorman.ie


Kind Regards,
Kevin

Rated 5 out of 5 stars

First time customer - good, honest service

HN didn't have my order in stock (last item turned out to be faulty) and I now have a much better machine making it well worth the extra few days wait.

February 3, 2026
Unprompted review
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi RT,

We're happy to hear that you ultimately received a better machine, even with the initial stock issue and faulty item. Thank you for sharing your experience!

Kind Regards,
Kevin

Rated 5 out of 5 stars
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi Kieran,

We are happy to hear that we were helpful and efficient! We appreciate your feedback and are glad we met your needs.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very quick and order was very prompt.

Very quick and order was very prompt.

November 15, 2025
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi there,

We appreciate you taking the time to leave a review. We are so pleased to hear that your order was delivered quickly and promptly.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Delivery was arranged very promptly

Delivery was arranged very promptly. The guys were very efficient on delivery day

January 31, 2026
Unprompted review
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi Catherine,

We appreciate you sharing your feedback. We are so glad to hear that the delivery was arranged promptly and the team was efficient on delivery day!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Super service

Super service - speedy arrival - next day actually!!!!!

January 29, 2026
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi Angela,

We're happy to hear that you received super speedy service! Thank you for your positive feedback; we appreciate your time.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very good online purchasing service

Very good online purchasing service. Ms T Connelly was exceptionally helpful and kind. Thank you

January 26, 2026
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi Paula,

We're happy to hear that you had a very good online purchasing experience. We appreciate your kind words and are grateful for your positive feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

very nice experience

I had a very positive experience with Harvey Norman, both online and in their Galway store. I ordered a DJI Air 3S drone online, and the process was smooth and straightforward. When I picked up the drone in-store, I also purchased a Tefal airfryer. The staff at the Galway location were helpful and efficient, making the collection and additional purchase seamless. Overall, both the online and in-store experiences were excellent.

January 29, 2026
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi George,

We appreciate you sharing your positive experience with both our online service and Galway store. We're happy to hear that you found the ordering process smooth and the in-store staff helpful with your purchases. We value your feedback!

Kind Regards,
James

Rated 5 out of 5 stars

Great communication from driver

January 30, 2026
Unprompted review
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi there,,

We're happy to hear that the driver communicated well. Thank you for your positive feedback; we appreciate it!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Smegging brilliant!

I ordered what I wanted online, called into the store the following day, showed the customer service desk my order email and a couple of minutes later, I had my gizmo. Quick and easy!

January 26, 2026
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi David,

We're happy to hear that ordering online and picking up your gizmo in store was quick and easy! We appreciate you taking the time to share your positive experience with us.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Delivery was punctual and staff were…

Delivery was punctual and staff were very pleasant to deal with

January 30, 2026
Unprompted review
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi Maura,

We appreciate you sharing your feedback and are so happy to hear that you were pleased with our punctual delivery and pleasant staff!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Hp ink 305

All very good

January 24, 2026
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi Raf,

Thank you for taking the time to leave this review we are delighted to hear you are happy with your product.

Kind Regards,
Kevin

Rated 2 out of 5 stars

Despite putting in a delivery address…

Despite putting in a delivery address and contact number for delivery on the order, I kept getting texts and calls re the delivery being delivered to the wrong address. Had to ring a couple of times to update and they still called me when delivering! Seems doesn’t matter if you put delivery address and contact details they just revert to billing details! Also didn’t deliver in the time window they said they would

January 28, 2026
Unprompted review
Harvey Norman Ireland - Galway logo

Reply from Harvey Norman Ireland - Galway

Hi Sandra,

We're sorry to hear about your delivery experience. If we can assist you further, please email our customer support team the details at customer@support.harveynorman.ie so the team can look into this further.

Kind Regards,
James

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