HattonGardenJeweller Reviews 

181
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's exceptional helpfulness, honesty, and personalized approach, making every interaction pleasant and informative. Many people praise the swift and efficient service, noting the team's dedication to understanding individual needs and providing expert guidance throughout the process. The quality of the products, particularly the craftsmanship, receives consistent acclaim, with many customers expressing immense satisfaction with their beautiful and often bespoke items. Consumers frequently mention the outstanding value for money and the long-term support, leading many to confidently recommend the company for future purchases and services.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, expertise, and personalized... See more

Product

Users describe positive interactions with product, consistently praising the craftsmanship and quality of the... See more

Service

Reviewers consistently express high satisfaction with the service, highlighting its efficiency, friendliness,... See more

Quality

Consumers find quality to be positive, with many reviewers highlighting the outstanding craftsmanship and... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as a genuine five-star... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A wonderful, fast, friendly and efficient service. I bought an oversized 18K diamond solitaire ring set in platinum. After an overly priced estimate from a nearby store, I stumbled across Hatton Ga... See more

Company replied

Rated 5 out of 5 stars

An absolutely first class service from Laz. Helped us design a beautiful diamond and emerald ring , explaining all the options creating an amazing ring which was also incredible value for money. If yo... See more

Company replied

Rated 5 out of 5 stars

Laz was very helpful and informative in selecting just the right type of diamond and ring. He obviously has loads of experience, and gave his time generously to be sure that I was satisfied with the c... See more

Company replied

Rated 5 out of 5 stars

Laz and Vincent were so helpful and patient when I brought my grandmother's gold ring for resizing. Excellent value as they only charged once even though I brought it back a couple of times to get the... See more

Company replied


Company details

  1. Jewelry Designer
  2. Diamond Dealer
  3. Jeweler
  4. Jewellery Manufacturer
  5. Jewelry Repair Service
  6. Jewelry Store

Written by the company

Working from one of the most up-to-date jewellery workshops in Hatton Garden, Vincent & Laz make and design all types of bespoke jewellery, including engagement and wedding rings. Suppliers of G.I.A certificated diamonds- Lab grown diamonds - Coloured gemstones workshop & Sales room. in-house Gemologist, Repair & Restoration services, By Appointment Only for ring commissions - walk ion repair service 9am to 6pm Monday to Friday.


Contact info

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Create your perfect engagement ring

Let's design a truly unique ring together

4.9

Excellent

TrustScore 5 out of 5

181 reviews

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4.9

All reviews

(181)

75 reviews in the last 12 months

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Rated 5 out of 5 stars

The Brightest Stars in the Garden

I have been a customer of Vince and his incredible team for a number of years.
I have found him incredibly talented trustworthy and extremely helpful in all aspects of jewellery design and manufacturing. He has maintained professional integrity in all my business transactions. I have no problem in recommending him and his team to anyone.
Continue the good work and thank you.

August 10, 2022
Unprompted review
Rated 5 out of 5 stars

I was recommended by a friend to ask…

I was recommended by a friend to ask Vince for his assistance, when I wanted a special ring designed and made for my Wife.
Our initial experience of us visiting Vince at his workshop in Hatton Garden, immediately confirmed to us we had chose an expert jeweller to design the ring and we certainly wasn’t disappointed with the final result, being within budget and on time and made to the highest quality.

We would highly recommend Vince’s services to anyone, who is looking to have a bespoke piece of jewellery made for a very special person, as neither of you will be disappointed with the result.

Thank you Vince, my wife’s face is a picture, ever time she puts her ring onto her finger

Sincerely,

David & Caroline

March 16, 2022
Unprompted review
Rated 5 out of 5 stars

So so happy

Vincent is great. Really really great. He listened to what I wanted and delivered the most perfect ring. He worked to our budget and did everything he could to make picking and buying a ring a positive experience. An experience to remember. Thank you Vincent.

September 30, 2022
Unprompted review
Rated 5 out of 5 stars

I wish I could go here more often

I wish I could go here more often,unfortunately,jewellery is not something I buy every week….but,whenever I need an item re-designed ,altered ,polished or fixed etc.,at a very fair price,this is the only address that enters my mind.,..a more friendly,pleasant and professional atmosphere would be difficult to find ,all underpinned by the charismatic Vincent and his team.
I took in 2 ‘Cartier Trinity Bracelets’ that I wanted altering from customary black cord to a double gold link chain with an easy to manage fastener …it looks just fabulous…better than I imagined ..and my wife is understandably thrilled with her new gift.
So..a big Thankyou to all at Hatton Garden Jeweller .

October 7, 2022
Unprompted review
Rated 5 out of 5 stars

A great jeweller and a great man

Since meeting Vincent last April I have had 5 separate pieces made including: an engagement ring, two wedding bands (successful proposal in the bag), and two different (but equally excellent) diamond necklaces.

Vincent has been on hand to offer expert advice and patient guidance throughout each purchase. His tolerance of my extreme disorganisation has also been warmly received as I almost always needed everything made extremely quickly, which he was always happy to help with.

I've recommended him to pretty much everyone I know who wants to buy some beautifully made jewellery and even some who had no plans to do so.

The world of diamond purchasing can be a daunting place but Vincent made it (almost too) easy and enjoyable.

September 7, 2022
Unprompted review
Rated 5 out of 5 stars

Very Strong Recommendation

As with a number of Reviewers below, we wanted our wedding/engagement rings handmade in Hatton Garden, but simply did not know who to trust or where to start. Having read a significant number of jeweller reviews from across quite a few UK Feedback websites, the name Vincent Loveland and his "Hatton Garden Jeweller" company kept coming up, in a highly positive fashion. On that basis, we approached Vincent to make the rings for us. Vincent and his Team did not disappoint. They were helpful, patient, incredibly supportive and the quality of their work was First Class. If ever we have any further need for bespoke jewelry, we no longer need to search. We will go straight back to the Hatton Garden Jeweller, as we 100% know that we will be well looked after and get an exceptional level of service from Vincent and his Team. Very Strong Recommendation.

June 10, 2022
Unprompted review
Rated 5 out of 5 stars

Having looked far and wide in Hatton…

Having looked far and wide in Hatton garden for a jeweller, I came across Vincent and from the word go he was extremely personable and so helpful and his pricing and product was by far the best! Thank you Vincent! Would highly recommend. Thank you! Anthony.

March 1, 2022
Unprompted review
Rated 5 out of 5 stars

Friendly and Helpful - Thank you Vincent

Vincent looked after us both for the purchase of an engagement ring and the purchase of our wedding rings.

Vincent was very knowledgeable friendly and helpful throughout the process and delivered great rings at great prices

Would thoroughly recommend using Hatton Garden Jeweller

October 26, 2021
Rated 5 out of 5 stars

Engagement Ring and Wedding Bands

5/5 Vince and team were spectacular. Attentive and very helpful. We purchased both the engagement ring and wedding bands from Vince. Reasonably priced. I would recommend to a friend.

August 25, 2021
Rated 5 out of 5 stars

5 big Gold star⭐⭐⭐⭐⭐

After being recommended to visiting Vincent at the Hatton Garden jeweller couldn't recommend enough that you visit him and his team if you're thinking of asking that big important question to a loved one.

5⭐ Service
5⭐ Quality
5⭐ friendly advice

August 7, 2021
Unprompted review
Rated 5 out of 5 stars

Genuinely unbeatable value, outstanding service & incredible quality

Vincent Loveland and the team at Hatton Garden Jeweller are amazing. I have made 4 purchases with them since 2019 (an engagement ring, two wedding bands, a bracelet) and they have also performed extensive repair work on a very old sapphire engagement ring that belonged to my partner's grandmother. Vincent has also offered various free services alongside these purchases which has been much appreciated and saved hundreds of pounds compared to going elsewhere.

In every case, we have been blown away by the quality of the product and the service & price for each has been incredible. Vincent is so personable and friendly, and the prices are far cheaper than any other quote I got from Hatton Garden (and I literally spend an entire weekend getting quotes from pretty much every store).

Hatton Garden Jeweller do not have a storefront - instead, appointments can be made via their website or by email/phone. The lack of a storefront allows them to save a significant amount on overheads and as a result, the prices are much lower than anywhere else. However, even compared to the other similar businesses in Hatton Garden, Vincent consistently came in at the cheapest price.

This is my first review on here which I hope reflects how happy I am with this service.

August 6, 2021
Unprompted review
Rated 5 out of 5 stars

Great Service and Amazing Jewels

I have been very pleased and greatly impressed with the service I received at Hatton Garden Jeweller. Vincent in particular was super helpful and made the whole experience special. They sourced a wonderful selection of stones for me to choose from and we are very happy with the finished product. I would definitely recommend Hatton Garden Jeweller to others.

January 6, 2021
Rated 5 out of 5 stars

Very happy customer 100% recommend

Vince personally helped us design a beautiful engagement ring and subsequent wedding rings for both myself and my husband. I would and have recommended to family and friends. Great customer service with a personal touch.

December 19, 2020
Rated 5 out of 5 stars

This is the second time I have used…

This is the second time I have used Vincent and he always delivers the goods as described and at a price that bets the high street hands down. I am sure this is the beginning of a life long relationship with his company.

December 19, 2020

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