HattonGardenJeweller Reviews 

181
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's exceptional helpfulness, honesty, and personalized approach, making every interaction pleasant and informative. Many people praise the swift and efficient service, noting the team's dedication to understanding individual needs and providing expert guidance throughout the process. The quality of the products, particularly the craftsmanship, receives consistent acclaim, with many customers expressing immense satisfaction with their beautiful and often bespoke items. Consumers frequently mention the outstanding value for money and the long-term support, leading many to confidently recommend the company for future purchases and services.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, expertise, and personalized... See more

Product

Users describe positive interactions with product, consistently praising the craftsmanship and quality of the... See more

Service

Reviewers consistently express high satisfaction with the service, highlighting its efficiency, friendliness,... See more

Quality

Consumers find quality to be positive, with many reviewers highlighting the outstanding craftsmanship and... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as a genuine five-star... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A wonderful, fast, friendly and efficient service. I bought an oversized 18K diamond solitaire ring set in platinum. After an overly priced estimate from a nearby store, I stumbled across Hatton Ga... See more

Company replied

Rated 5 out of 5 stars

An absolutely first class service from Laz. Helped us design a beautiful diamond and emerald ring , explaining all the options creating an amazing ring which was also incredible value for money. If yo... See more

Company replied

Rated 5 out of 5 stars

Laz was very helpful and informative in selecting just the right type of diamond and ring. He obviously has loads of experience, and gave his time generously to be sure that I was satisfied with the c... See more

Company replied

Rated 5 out of 5 stars

Laz and Vincent were so helpful and patient when I brought my grandmother's gold ring for resizing. Excellent value as they only charged once even though I brought it back a couple of times to get the... See more

Company replied


Company details

  1. Jewelry Designer
  2. Diamond Dealer
  3. Jeweler
  4. Jewellery Manufacturer
  5. Jewelry Repair Service
  6. Jewelry Store

Written by the company

Working from one of the most up-to-date jewellery workshops in Hatton Garden, Vincent & Laz make and design all types of bespoke jewellery, including engagement and wedding rings. Suppliers of G.I.A certificated diamonds- Lab grown diamonds - Coloured gemstones workshop & Sales room. in-house Gemologist, Repair & Restoration services, By Appointment Only for ring commissions - walk ion repair service 9am to 6pm Monday to Friday.


Contact info

Promotion box for HattonGardenJeweller

Create your perfect engagement ring

Let's design a truly unique ring together

4.9

Excellent

TrustScore 5 out of 5

181 reviews

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4.9

All reviews

(181)

75 reviews in the last 12 months

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Rated 5 out of 5 stars

Visited for Engagement Ring

We visited Hatton Garden Jeweller to get our engagement ring made. Great experience- took us through the options and explained everything really clearly and was able give great advice.

Really happy with the result and will be going back to get our wedding rings made ahead of the big day!!

November 23, 2020
Rated 5 out of 5 stars

Fantastic experience, great company

Brilliant experience with Hatton Garden Jeweller. Clearly knew what they were talking about, much more so than other businesses in the area. I had a fairly specific request for an engagement ring and a strict deadline of needing it on the same day. They managed to make it happen with impressive speed. Girlfriend (now fiancee) was absolutely delighted with the quality and appearance of the ring and diamond.

November 20, 2020
Unprompted review
Rated 5 out of 5 stars

Very professional outfit

Very professional outfit. Knows their stuff and provides you with the products you want. Great service and products are at a competitive price, always.

November 19, 2020
Rated 5 out of 5 stars

High quality service

I was very happy with the service offered. I had a consultation meeting prior to the purchase and I was given useful information around diamonds and rings in general regarding the various metrics (4 C's). They helped me a lot to pick a design for an engagement ring as well as personalising it. I'd definitely suggest them to anyone interested

November 19, 2020
Unprompted review
Rated 5 out of 5 stars

Extremely happy with our ring and service

We are extremely happy with the service and our ring from Hatton Garden Jeweller. We did our research and shopped around, ultimately choosing to work with Vincent & Team on a custom engagement ring. From the get-go, Vincent was personable, knowledgeable, professional and we could tell he genuinely wanted us to get the best possible engagement ring for our budget.

We’ll always have him to thank for our beautiful ring and we have nothing but good things to say for Hatton Garden Jeweller.

November 6, 2020
Rated 5 out of 5 stars

Quality Engagement and wedding rings .

I went to Vincent and his team about 2 years ago for an engagement ring for my soon to be ‘ Wife ‘ , I was quite nervous about the whole situation but after seeing Vince I really need not have been . Vince was very pleasant to deal with , explained everything thoroughly , assisted me to bespoke design the ring and most importantly I didn’t feel any pushy sales nonsense .
The ring was made absolutely perfectly and since then we have been back for our wedding rings which again have been designed and made with such beautiful craftsmanship.
The service that Vincent and his team deliver is amazing from start to finish and all done at what I would consider to be very reasonable prices .
I would highly recommend Hatton garden Jeweller , don’t go anywhere else for your Jewellery requirements , Vince and his team are the best 👍🏻

November 23, 2019
Unprompted review
Rated 5 out of 5 stars

Can not recommend highly enough!

This was my second visit to Vincent and his team to have a bespoke platinum diamond ring made, and I returned because they did such a brilliant job the first time. I cannot fault the whole process from start to finish, and the end result is - yet again - spectacular! Their knowledge and craftsmanship are superb, and I now have two items of outstanding quality, real heirloom pieces.

Thank you Vincent and team, your work is absolutely fabulous, to anyone reading this I can not recommend them highly enough!

August 20, 2019
Unprompted review
Rated 5 out of 5 stars

Great service, amazing rings, highly recommend!

Vincent is incredibly competent and very helpful! I got an engagement ring made with him, and we swiftly returned to have the wedding bands made. The service is outstanding, and the rings are great value for money - prices aren't inflated like the rest of Hatton Garden!

April 18, 2019
Unprompted review
Rated 5 out of 5 stars

Flawless

Like all of the previous review on here, I cannot say a bad word about Vincent and the team at the Hatton Garden Jeweller. I had a very particular design in mind and absolutely no knowledge of anything beyond that. Vincent made me feel very much at ease and gave stellar advice from start to finish, and dealt with my bombardment of requests over many weeks admirably. The end result was absolutely spectacular and the missus was delighted to say the least. You won't be disappointed in the service Vincent and the team deliver (time and time again, it seems).

November 29, 2018
Unprompted review
Rated 5 out of 5 stars

I had done a bit of research as to…

I had done a bit of research as to where to go for an engagement ring in Hatton Garden and Hatton Garden Jeweller kept coming up and had great reviews.

I must admit, I was not disappointed! Vincent was incredibly knowledgeable yet approachable and walked me through everything i needed to know to ensure I got the diamonds that best suited me.

I wanted something bespoke and had some ideas in mind which Vincent ran with to create a ring which we and everyone we've shown it too absolutely loves. Could not be happier and we look forward to coming back for the wedding rings!

November 15, 2018
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic. Vincent and his team were hugely sympathetic, insightful and in no way pushy. They gave me exactly the help I needed, running me through different options and explaining them along the way. Just brilliant. I was recommended to Vincent by five friends that had used his services previously and would go out of my way to recommend him to anyone who might ask for similar help.

November 13, 2018
Unprompted review
Rated 5 out of 5 stars

Vincent - “Hatton Garden Jeweller”

We had a great experience with Vincent, from the beginning, talking through our ideas and designing the dream engagement ring to seeing it completed. Vincent gave us confidence in the security of the diamonds we were using from a valued family heirloom. He was very approachable, friendly and is a master of his craft. We both love the ring and look forward to going back for our wedding bands!
We would have no hesitation in recommending Vincent / Hatton Garden Jewller.

November 12, 2018
Unprompted review
Rated 5 out of 5 stars

Beautiful custom engagement ring

Was looking for an engagement ring for my girlfriend - although had done some research online I didn’t know very much about prices, and felt quite lost wandering around Hatton Garden!

After reading reviews I made an appointment with Vincent,he went through everything with me and I felt a lot more reassured. He was always helpful and didn’t push me towards the most expensive options, but offered recommendations within my budget. The prices were transparent and good value.

After choosing the right diamond and showing him a photo of the design he made a beautiful ring in a very short time frame. It was lovely to have something specially made, my girlfriend was over the moon and everyone has commented on how good it looks. Couldn’t have had a better service, will be coming back for wedding rings and any other jewellery in future. Thanks a lot!

November 6, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

I was so impressed with Vince’s knowledge, dedication and making the jewellery piece in a timely manner. I was so impressed that I will definitely recommend Vince to my colleagues and friends. And I am coming back for one more piece.

November 5, 2018
Unprompted review
Rated 5 out of 5 stars

Great personal service

Great personal service. Easy to talk to / deal with. Made to feel at easy and most importantly stuck to my requested budget.

November 5, 2018
Unprompted review
Rated 5 out of 5 stars

Honest and able

Honest and able. Very keenly priced. I asked for a one off hand made piece. Well made. Thanks

November 5, 2018
Unprompted review

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