Hatton James Legal Reviews 

196
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and legal team for being exceptionally helpful, supportive, and knowledgeable when handling intricate settlement agreements. Reviewers frequently showcase the exceptional balance of professional expertise and genuine human empathy demonstrated throughout the entire journey. People deeply appreciate the clear communication, professional guidance, and prompt responses that successfully make complex employment matters completely stress-free and manageable. Some reviewers were not happy with communication or response times during difficult periods, mentioning occasional difficulties reaching their assigned lawyer by email. A few consumers also noted that they wished for a bit more push, greater optimism, and more thorough discussions before finalizing their documents.

What people talk about most

Staff

Consumers find staff to be exceptionally professional, knowledgeable, and supportive throughout their legal... See more

Service

Reviewers express high satisfaction with the professional service, describing it as swift, efficient, and... See more

Customer service

Clients share positive opinions on customer_service, noting that representatives are professional,... See more

User experience

Users describe positive interactions with user experience, highlighting clear, concise, and simple processes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the first point of connecting up-to date the staff at Hatton James have been very helpful, informative & supportive beyond measure. We have felt so secure whilst in their very capable & profes... See more

Rated 5 out of 5 stars

Knowledgeable, and kept on top of everything. I got the exact outcome I was looking for. the reception team were also fantastic and looked after me. The lawyer I had could perhaps be a little more... See more

Rated 5 out of 5 stars

As the title says, they made my settlement agreement both stress free and we're friendly, something ypu really need at that time. That went from the initial admin staff, to Gareth who dealt with my... See more

Rated 5 out of 5 stars

Hatton James Legal were brilliant to work with. They sat me down and took me through things clearly at my pace, I felt in control and confident. They even spotted something in my contract that allo... See more


Company details

  1. Law Firm

Written by the company

Our specialist team of Birmingham employment lawyers has vast experience in dealing with employment and HR matters - read more on HattonJamesLegal.co.uk


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

196 reviews

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4.7

All reviews

(196)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Currently dealing with an employment…

Currently dealing with an employment issue with Jaspal. He is fast at responding and very knowledgeable.

November 27, 2019
Unprompted review
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Reply from Hatton James Legal

Dear Charlotte - many thanks for leaving a review, it's really appreciated! We're enjoying working with you.

Rated 5 out of 5 stars

Hatton James Legal has so far provided…

Hatton James Legal has so far provided an excellent service. The support before even instructing them was above and beyond other firms and I would highly recommend them.

November 11, 2019
Unprompted review
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Reply from Hatton James Legal

It's kind of you to take the trouble, thank you

Rated 5 out of 5 stars

Excellent service in respect of employment law

Excellent service in respect of employment law advice. Very honest and efficient.

Would highly recommend.

November 11, 2019
Unprompted review
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Reply from Hatton James Legal

Thank you for telling us - we're glad you had a good experience with us.

Rated 5 out of 5 stars

I am very happy with the service…

I am very happy with the service received from Hatton James Legal Solicitors’s. Gareth and Jaspal who are dealing with my case have been excellent with keeping me up to date with everything. I would recommend Hatton James Legal Solicitors 100%.

October 23, 2019
Unprompted review
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Reply from Hatton James Legal

Great to hear - thank you!

Rated 5 out of 5 stars

Hatton James has helped me a great deal…

Hatton James has helped me a great deal with a work issue. They are always at the end of the phone or email and answer queries quickly. They have their clients best interest at heart and I would recommend to anyone who has a work related problem.

October 23, 2019
Unprompted review
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Reply from Hatton James Legal

It's great to hear, thank you for the feedback.

Rated 5 out of 5 stars

I would like to thank the team

I would like to thank those I meet with on my first meeting and the continued updates and final resolve when it came to my dealing with this company.

Polite, professional, knowledgable and heart felt care to the end.

October 19, 2019
Unprompted review
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Reply from Hatton James Legal

Great to hear, Errol. Thanks!

Rated 5 out of 5 stars

Since my first contact with Hatton…

Since my first contact with Hatton James Legal, the availability and friendliness towards me have been excellent. Highly recommended!

October 17, 2019
Unprompted review
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Reply from Hatton James Legal

Thank you, you were easy and pleasant to work with too.

Rated 5 out of 5 stars

Excellent legal advice and support

I contacted Hatton James Legal late in the evening when I was in dire need of some legal advice. I got an instant answer to my questions and was asked if I was available for a meeting the next day.

I was guided through the details of my case in a very friendly and supportive manner. The response time to any queries I had was very quick and efficient which really helped during what was an incredibly stressful time.

If you need an employment lawyer I would definitely recommend Hatton James Legal!

October 16, 2019
Unprompted review
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Reply from Hatton James Legal

You're too kind. Your review is much appreciated.

Rated 5 out of 5 stars

I had one meeting with Hatton James…

I had one meeting with Hatton James legal and it was excellent. Extremely professional and useful, all my question answered in a very clear language understandable by the public. The price was worth the legal advice I received. The meeting with was very helpful and all my expectations were met. I hope I won't need a lawyer again, but if I will, this will be my first choice. I highly recommend them!

October 15, 2019
Unprompted review
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Reply from Hatton James Legal

Great result all round! Thanks!

Rated 4 out of 5 stars

Excellent legal advise

Excellent legal advise. I felt the meeting was very useful.

October 10, 2019
Unprompted review
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Reply from Hatton James Legal

Thanks Karen. We look forward to continuing to work with you.

Rated 5 out of 5 stars

This firm has my recommendation

This firm has my recommendation.

The service was excellent. They were professional, polite and very understating. The advice and guidance received assisted me immensely with my employment issues.

September 24, 2019
Unprompted review
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Reply from Hatton James Legal

Thank you for reviewing us - each one is appreciated.

Rated 5 out of 5 stars

Excellent support and advice.

Had some really complicated issues with my employer and Hatton James got back to me within the hour. They were honest upfront about any cost and has loads of useful advice on their website. Highly recommend others who are having issues with their employer.

September 24, 2019
Unprompted review
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Reply from Hatton James Legal

We're glad you had a good experience with us.

Rated 5 out of 5 stars

The support and advice is outstanding

I contacted Hatton James Legal during the late stages of my case.
From the outset I was put at ease by a very considerate and caring approach. I was guided through all the details of my case and for the first time felt that I had some support.

I was particularly taken by how down to earth they were and the way in which they explained everything.

I cannot thank Jaspal and Gareth enough for all the work they put in
even on weekends and a Bank holiday. Nothing was too much.
If you're looking for an employment solicitor don't hesitate just give them a call - you'll be glad you did.

September 21, 2019
Unprompted review
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Reply from Hatton James Legal

Thank you! We enjoyed working with you.

Rated 5 out of 5 stars

Extremely efficient prompt knowledgeable service

Hatton James have been extremely efficient, prompt, knowledgeable and offer a very friendly service. I have been very impressed with how they have dealt with my case and they have by far exceeded my expectations as compared with my dealings with other firms of solicitors.

September 18, 2019
Unprompted review
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Reply from Hatton James Legal

Thank you very much for letting us know, it's really appreciated.

Rated 4 out of 5 stars

Hatton legal were very good

Hatton legal were very good, thorough, knowledgable and experienced without individuals having to worry about legal terminologies.....they were good!!!

August 6, 2019
Unprompted review
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Reply from Hatton James Legal

We enjoyed working with you and thanks for reviewing us!

Rated 5 out of 5 stars

Great service

Great service, wonderful people always there to listen hard working Hatton James is a great firm

May 24, 2019
Unprompted review
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Reply from Hatton James Legal

Thank you!

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