Hatton James Legal Reviews 

196
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and legal team for being exceptionally helpful, supportive, and knowledgeable when handling intricate settlement agreements. Reviewers frequently showcase the exceptional balance of professional expertise and genuine human empathy demonstrated throughout the entire journey. People deeply appreciate the clear communication, professional guidance, and prompt responses that successfully make complex employment matters completely stress-free and manageable. Some reviewers were not happy with communication or response times during difficult periods, mentioning occasional difficulties reaching their assigned lawyer by email. A few consumers also noted that they wished for a bit more push, greater optimism, and more thorough discussions before finalizing their documents.

What people talk about most

Staff

Consumers find staff to be exceptionally professional, knowledgeable, and supportive throughout their legal... See more

Service

Reviewers express high satisfaction with the professional service, describing it as swift, efficient, and... See more

Customer service

Clients share positive opinions on customer_service, noting that representatives are professional,... See more

User experience

Users describe positive interactions with user experience, highlighting clear, concise, and simple processes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the first point of connecting up-to date the staff at Hatton James have been very helpful, informative & supportive beyond measure. We have felt so secure whilst in their very capable & profes... See more

Rated 5 out of 5 stars

Knowledgeable, and kept on top of everything. I got the exact outcome I was looking for. the reception team were also fantastic and looked after me. The lawyer I had could perhaps be a little more... See more

Rated 5 out of 5 stars

As the title says, they made my settlement agreement both stress free and we're friendly, something ypu really need at that time. That went from the initial admin staff, to Gareth who dealt with my... See more

Rated 5 out of 5 stars

Hatton James Legal were brilliant to work with. They sat me down and took me through things clearly at my pace, I felt in control and confident. They even spotted something in my contract that allo... See more


Company details

  1. Law Firm

Written by the company

Our specialist team of Birmingham employment lawyers has vast experience in dealing with employment and HR matters - read more on HattonJamesLegal.co.uk


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

196 reviews

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4.7

All reviews

(196)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

Hatton James Legal - Fantastic Employment Solicitors

Fast, efficient, knowledgeable and hardworking, just a few words to describe the team at Hatton James Legal. Employment advice was second to none and helped secure a good outcome.

If you need employment advice Hatton James Legal should be your first point of call, great value for money, great people and great results.

Thanks again to the whole team at Hatton James Legal.

Mr Hargun.

May 20, 2019
Unprompted review
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Reply from Hatton James Legal

It's nice to have feedback to let us know how we're doing - thank you.

Rated 5 out of 5 stars

5 stars

From my first contact with Hatton James Legal I knew that I was in safe hands. Gareth Davies offered me confidence, transparency, reassurance and very sound advice. This was continued throughout my case.

I am very grateful for the way in which Gareth and HJL handled every scenario in a drawn out process. Not only on the "legal side" of things, but also assuring me through stressful and difficult situations.

I look forward to maintaining a long term relationship with Gareth and HJL for all future legal matters and would have absolutely zero hesitations in recommending their fantastic services to anybody.

May 19, 2019
Unprompted review
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Reply from Hatton James Legal

Thank you for taking the trouble Karam to review us.

Rated 5 out of 5 stars

Prompt and professional service…

Prompt and professional service throughout. The team handled by case extremely well and I would highly recommend their services.

April 9, 2019
Unprompted review
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Reply from Hatton James Legal

Great to hear!

Rated 5 out of 5 stars

A bright light at the end of a very dark tunnel !

Having been through a very traumatic time, I contacted Hatton James, for their legal advice. I was surprised how quickly they could accommodate me and how professional, efficient and kind they were. A special thank you to Jaspal Singh and Zahid Reza for being my gladiators and always being available to take my calls, reassure me and allow me to feel like I got my voice back! Highly recommended firm and absolute quality people! It has been a delight and privilege.

April 8, 2019
Unprompted review
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Reply from Hatton James Legal

High praise indeed! Thank you for letting us know.

Rated 5 out of 5 stars

Hatton James Legal

Hatton James Legal

Very professionally.
I really recommend it.

Thank you Mr. Zahid & Mr.Jaspal

K.Markowski.

March 21, 2019
Unprompted review
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Reply from Hatton James Legal

Your review is much appreciated and we're glad you found us helpful.

Rated 5 out of 5 stars

Thank you Hatton James for such a professional service

Thank you Hatton James for such a professional service
Their empathy & professionalism helped me in a difficult time following an unexpected redundancy. Their listened & allowed me to separate emotion & anger towards my former employer to a structured, disciplined & factual case; that resulted in a favourable outcome for myself. .

Thank you Gareth & Jaspal. I felt you both went beyond my expectations of service.

March 9, 2019
Unprompted review
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Reply from Hatton James Legal

Sounds like a great result all round!

Rated 5 out of 5 stars

Wonderful

The solicitors at Hatton James managed to reassure me from the very first conversation that I had with them. I found them to be extremely professional and proficient, but also kind and empathic during an extremely difficult time for me professionally. To me it wasn't about the money, more about bringing others to account, and they succeeded in doing this in a short amount of time. I can't thank them enough.

February 20, 2019
Unprompted review
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Reply from Hatton James Legal

Thank you for taking the time to review us; each one is appreciated.

Rated 5 out of 5 stars

Hatton James Legal

Very efficient and professional service from Hatton James Legal. They pointed out what needed to be changed in the settlement document. Excellent communication by everyone involved. Will use them again.

February 8, 2019
Unprompted review
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Reply from Hatton James Legal

Thank you for telling us so!

Rated 5 out of 5 stars

Excellent service

Very quick and efficient service from this company, will definitely use again! I was not able to physically attend any meetings so we done it by video link, they really catered to my needs, highly recommend.

January 19, 2019
Unprompted review
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Reply from Hatton James Legal

We hope you don't need us again, but we'll be here if you do!

Rated 4 out of 5 stars

Legal advice

I recently dealt with Jaspal at Hatton James Legal. He was courteous and efficient. He highlighted areas that required attention and helped bring matters to completion in a timely manner.

January 8, 2019
Unprompted review
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Reply from Hatton James Legal

We're glad we could help - thank you for leaving the review, it's much appreciated

Rated 5 out of 5 stars

Impressive Service

I recently contacted Hatton James Legal due to a settlement agreement from work. I was really pleased with the service I had from the company as an whole. Due to the time of year I did not think I would get any advice from anyone as we were in full force of the Xmas period but after trying to make contact on the 27th Dec I got an email back saying that if I needed advice to call the number or use the email. Once contacted Hatton & James we’re very quick in helping me they offered to see me the next day if extremely urgent but I agreed to the 2nd Jan. Once I had been seen, my paperwork was issued and sent within the same day . Thank you for your help very quick helpful and efficient service I would definitely recommend

January 7, 2019
Unprompted review
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Reply from Hatton James Legal

We're glad we could resolve your problem efficiently! Thank you for letting us know.

Rated 5 out of 5 stars

Beyond Comparison.

I recently had cause to seek legal advice. and decided Hatton James Legal would be an appropriate starting point. I did not need to look any further. From the outset HJL proved to be the embodiment of a thoroughly professional business which expertly and quickly guided me through the details of my enquiry. My situation was resolved by them with amazing speed and commitment and very cost effective. They exceeded my expectations by a considerable margin. Their communications with me were speedy and succinct. I found the whole experience of working with them very reassuring. I would use HJL again on a personal and business basis without hesitation.

December 3, 2018
Unprompted review
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Reply from Hatton James Legal

Thank you very much for letting us and others know on Trustpilot!

Rated 5 out of 5 stars

Hatton James Legal sorted my issue out…

Hatton James Legal sorted my issue out quickly and effectively. From the moment I spoke to them, I realised the firm was experienced in dealing with the issue which put my mind at rest.

The matter was sorted quickly and they certainly batted for me.

Thank you Jaspal and Zahid

November 7, 2018
Unprompted review
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Reply from Hatton James Legal

Many thanks for letting us know on Trustpilot!

Rated 5 out of 5 stars

Hatton James were professional and…

Hatton James were professional and dealt with my case as quickly and efficiently as possible with as little inconvenience to me.

November 5, 2018
Unprompted review
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Reply from Hatton James Legal

Great! thank you for leaving a review and we're pleased we could assist.

Rated 5 out of 5 stars

Professional and friendly, would recommend

Great and friendly professional advise and with an amazing understanding of the process, nothing was to much trouble, going beyond the call, answering any questions we had. Great presence fighting our case and proved more than our money’s worth, professional throughout, after their advice, got the very best outcome, would recommend to anybody.

November 2, 2018
Unprompted review
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Reply from Hatton James Legal

Thank you very much for your kind comments!

Rated 5 out of 5 stars

The best lawyer to approach

Hatton James Legal helped me in the right and best professional manner and i cant just thank them enough to be a beacon of light in my dark times
I would definitely recommend them for any thing to everyone in the future
wishing them all the best for all the nice work they do for people

October 29, 2018
Unprompted review
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Reply from Hatton James Legal

Thank you for telling us publicly!

Rated 5 out of 5 stars

Great service

October 12, 2018
Unprompted review
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Reply from Hatton James Legal

Thanks so much for telling us publicly! It was a pleasure working with you.

Rated 5 out of 5 stars

HattonJames stepped in when my union…

HattonJames stepped in when my union failed me. They secured an early settlement, that allowed me to finally escape an unhealthy and unsafe work environment. I can’t thank them enough.

October 2, 2018
Unprompted review
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Reply from Hatton James Legal

Super - thanks for letting us know!

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