DO NOT BUY FROM HERE!!! I purchased a dress, was bullied into not claiming a refund, offered several different amounts instead of returning as apparently it's so costly to return the item. After I pub... See more
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TERRIBLE! I bought 4 phone holders as fun Christmas presents. These broke 2 screen protectors as we attached them to the phones. DO NOT believe the web page promise of 'hassle free no questions' retu... See more
I bought a plush bed for our dog after buying a similar one from another company. Such a disappointment as this one is of very poor quality with the base having very little filling compared to the fi... See more
Company replied
Only given them 1 star because I couldn't put zero. Bought a gnome Christmas advent calendar and it is absolute rubbish. I dare not say what I paid because I've been totally scammed. Not as advertised... See more
Company replied
Company details
Written by the company
Welcome to our online store! At Havegoods, we are passionate about providing our customers with a unique and satisfying shopping experience. Our goal is to offer a wide range of high-quality products that meet the diverse needs and preferences of our valued customers.
Contact info
United Kingdom
- service@havegoods.uk
- havegoods.uk
Replied to 20% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Well what arrived compared to what was…
Well what arrived compared to what was supposed to be sold, shocking. Don't buy from.here full stop.
DO NOT BUY FROM HERE!!
DO NOT BUY FROM HERE!!! I purchased a dress, was bullied into not claiming a refund, offered several different amounts instead of returning as apparently it's so costly to return the item. After I published a review on here, they contacted me to say they would of course give me a full refund, but only if I took down the review, 10 days later and nothing so I have reinstated this review.
I never received my order. There is 2 months since I order the product. It cost 90 pounds. Don't use this site. Is a scam!!!
Do not trust!!! Is a scam!!;

Reply from Havegoods
Wrong order delivered!!
Incorrect product delivered and when I asked to return the item and the correct item be delivered I was offered partial refund instead of £3 when product was delivered£19.99!!!!
From my experience I’d say don’t bother to order
am very disappointed with this company
Iam very disappointed with this company. I requested a full refund for my order, but instead, I have only been offered £5,then 7 then 9 , which is unacceptable. I expected better customer service and hope this issue will be resolved promptly with the full refund."
Still waiting on a refund
Product arrived i wasn’t happy with it and have asked for a return - information says I’m entitled to a full free refund but I first sent an email almost 4 weeks ago and still haven’t had my refund. I have had several emails offering much lower amounts and for me to keep the product. This really is ridiculous.
TERRIBLE!
TERRIBLE!
I bought 4 phone holders as fun Christmas presents. These broke 2 screen protectors as we attached them to the phones. DO NOT believe the web page promise of 'hassle free no questions' returns. It took 6 weeks of constantly emailing requesting refund and return details. At every request the supplier kept negotiating for us to keep them, refusing our requests to return for a refund. In the end we managed to recover 50% of the cost and accepted this as we were more and more angry and exasperated and wanted to draw a line under the whole affair and take it as a lesson learnt -that clever Facebook adverts are not all they seem. Do not go anywhere near this company!.
Avoid Havegoods.uk very dishonest
Havegoods.uk is not based UK. I ordered a Balloon Battle Game. They send me a poor quality items, not the same as photos. I asked for a refund, because they are not in UK they would not take the return. Instead the offered a partial refund. They don't abide by Trading Standards or their own returns and refunds policy. After two months of emails, getting Trading Standards involved and post a 1 ⭐ review on Trustpilot. They ask me to take down the review for a full refund. I did, received a full refund and got to keep the game, which I put in the bin!
DO NOT USE!
Rubbish! Sadly giving no stars is not an option - it should be. These people are either amateur or con-artists, or perhaps both.
I ordered from them at the beginning on December. It is now the 27th and still nothing. In fairness, they are replying to my emails and have offered £10 off!
It’s too late. In desperation I ordered the same items from Amazon just before Christmas - they were cheaper and arrived the next day.
AVOID HAVEGOODS AT ALL COSTS.
Scam
Scam, same company as Dimoohome. Avoid, goods will never arrive. Selling same products!!!
Would give 0 stars if I could
Would give 0 stars if I could. Ordered early December... email advising being delivered on10 December....nothing received ...emailed company but no reply back... lost £70! Very unhappy
What a load of cheap tat
What a load of cheap tat. Phone holders probably worth about 50p Don't waste your money
Scam company
Scam company. Sold me a product set that doesn’t work together and won’t help me return for a full refund. Wasting my time for over a week offering partial refunds and alternative products. Don’t waste your money.
Very pleased
I found the product very good no complaints about the good or the service kept me informed and arrived safely. I will use the agian.
SCAM COMPANY
SCAM COMPANY. Item didnt turn up - claimed they couldn’t find address in UK but tracking showed item still in China. Tried their service email but was rejected so clearly a scam -avoid at all costs

Reply from Havegoods
Buyer beware
Only given them 1 star because I couldn't put zero. Bought a gnome Christmas advent calendar and it is absolute rubbish. I dare not say what I paid because I've been totally scammed. Not as advertised at all. Learn by my costly mistake, do not order from these con merchants.

Reply from Havegoods
Poor service
Poor service. They don't refund items. It's a scam. Beware. I've spent weeks to no avail. I'm not sure how they get away with it. They need investigating. Dodgy company.

Reply from Havegoods
I would advise that you don't
I would advise that you don't
Purchase anything from
This website.
Products are cheap rubbish from china I expect and the won't pay
Refund.
If you do get faulty or damaged goods and the won't return your money then speak to your bank
About getting money back.

Reply from Havegoods
Not even a one star
Not even a one star. I thought I was getting a lovely gnome advent calendar but no. Then when I tried to contact the company they never even answered my emails. I payed through PayPal and they took up the case for me, but to no avail. I asked if they could give me an email for Hobbyart which they did but it didn’t exist what a surprise.The company want me to send back the item first before they will issue a refund, but the only problem is that it will cost me £23 to send it back to CHINA. Under no circumstance use these people.

Reply from Havegoods
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