DO NOT BUY FROM HERE!!! I purchased a dress, was bullied into not claiming a refund, offered several different amounts instead of returning as apparently it's so costly to return the item. After I pub... See more
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TERRIBLE! I bought 4 phone holders as fun Christmas presents. These broke 2 screen protectors as we attached them to the phones. DO NOT believe the web page promise of 'hassle free no questions' retu... See more
I bought a plush bed for our dog after buying a similar one from another company. Such a disappointment as this one is of very poor quality with the base having very little filling compared to the fi... See more
Company replied
Only given them 1 star because I couldn't put zero. Bought a gnome Christmas advent calendar and it is absolute rubbish. I dare not say what I paid because I've been totally scammed. Not as advertised... See more
Company replied
Company details
Written by the company
Welcome to our online store! At Havegoods, we are passionate about providing our customers with a unique and satisfying shopping experience. Our goal is to offer a wide range of high-quality products that meet the diverse needs and preferences of our valued customers.
Contact info
United Kingdom
- service@havegoods.uk
- havegoods.uk
Replied to 20% of negative reviews
Typically replies within 1 month
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Do not buy from this company
Do not buy from this company! I ordered at item for Halloween the item came 2 weeks late and now they will not issue a refund as advertised on their website. I’ve Sent over 15 emails to resolve all they do is barter with me to except the item. Very poor stay away!
Please DO NOT buy from this company
Please DO NOT buy from this company. They advertise a 30 day refund policy no questions asked and I’m now fighting to return my unsuitable product for a full refund of £25, they seem to be refusing, offering me part refund only which I do not want. They are now not replying to any of my emails and I’ve have reported them on FB but they are doing nothing either. :(
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