We had a good feel from the initial visit, quote and communication, and Haven was in the middle of the pack on price so we went with them to install a Worcester Bosch boiler, Megaflo an... See more
Haven Home Solutions
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I wanted to share some concerns regarding our ongoing collaboration over the past several days. Unfortunately, I’ve experienced a recurring issue with scheduling. The POC person I’ve been working wit... See more
We had no central heating upstairs due to past builders neglect and a tricky pipe work situation, which many other companies refused to touch. Haven were amazing. Their problem solving was quick and a... See more
Company replied
Haven Solutions came to our rescue, calmly carefully and thoroughly looking at our issues and helped us select a great solution. The fitting was quickly and brilliantly executed - our pipework is so c... See more
Company replied
Company details
Information provided by various external sources
Haven® is a tight team of home heating experts. Between us we have completed thousands of installations. Our team also have an extensive background in renewable technologies. We pride ourselves on open, honest communication enabling us to build solid, long-term relationships with our customers.
Contact info
TSG House, Cranborne Industrial Estate, Cranborne Road, Potters Bar, Hertfordshire, EN6 3JN, United Kingdom
- 01707 808047
- enquiries@havenhomesolutions.co.uk
- havenhomesolutions.co.uk
Slick operation from start to finish
Slick operation from start to finish - Nest thermostat installed. Engineer was prompt, polite and tidy. Full operational instructions were given and the app set up on my phone, again with full instructions. Thoroughly recommend

Reply from Haven Home Solutions
Great team to solve heating problems.
We had no central heating upstairs due to past builders neglect and a tricky pipe work situation, which many other companies refused to touch. Haven were amazing. Their problem solving was quick and accurate and the actual work took less time than we thought it would. Kev, Adam and James were so polite, tidy and hard working I couldn’t recommend them highly enough.

Reply from Haven Home Solutions
Thank you Haven Home Solutions!
We can’t thank Haven Home Solutions enough for sorting out our ongoing issue with our heating. For months we had suffered with cold radiators and clunking pipes, which were so loud the baby kept waking up! We got in contact with Haven and spoke to the very friendly and helpful Neil, who suspected that we needed a system flush and said he’d send someone out in the next couple of days, which he did! Kevin was great, he arrived and checked the radiators, boiler and immersion heater and gave a quick and jargon free explanation to what was wrong with our heating. He carried out the work efficiently and thoroughly and even offered some friendly and helpful advise along the way to help us understand how to be more energy efficient.
We can quite safely say that the heating system has definitely improved, instead of cranking up the heating we find ourselves lowering it... and the clunking noise has totally gone too!
Huge thanks for everything!

Reply from Haven Home Solutions
Top notch start to finish with no hassle
We had a broken pipe in the bathroom that was leaking and causing damage. Haven were top notch start to finish, and took care of everything from plumbing to the decorating. We also had a custom made skirting board, which had to be replaced, and they sorted that as well. A completely stress free and no hassle repair.

Reply from Haven Home Solutions
Fast installation of a Windhager Wood pellet Boiler
We had a wood pellet boiler installed in October 2019and the company were great taking care of all arrangements all the way through.
The installation was done very rapidly and efficiently.
The installers were both good humoured and polite. They were also extremely tidy- even making a special trip back to our house which is remotely situated to collect any debris they could not reomove initially

Reply from Haven Home Solutions
I recently had a new boiler installed…
I recently had a new boiler installed by Haven (Oct 2019). They were so easy to deal with from initial enquiry to installation. James and Adam who installed the boiler were clean and tidy as well as being really polite and well mannered. Would highly recommend Haven and will have them back next year when we start our renovation works. Thanks again.

Reply from Haven Home Solutions
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




