Haven Home Solutions 

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Rated 2 out of 5 stars

We had a good feel from the initial visit, quote and communication, and Haven was in the middle of the pack on price so we went with them to install a Worcester Bosch boiler, Megaflo an... See more

Rated 1 out of 5 stars

I wanted to share some concerns regarding our ongoing collaboration over the past several days. Unfortunately, I’ve experienced a recurring issue with scheduling. The POC person I’ve been working wit... See more

Rated 5 out of 5 stars

We had no central heating upstairs due to past builders neglect and a tricky pipe work situation, which many other companies refused to touch. Haven were amazing. Their problem solving was quick and a... See more

Company replied

Rated 5 out of 5 stars

Haven Solutions came to our rescue, calmly carefully and thoroughly looking at our issues and helped us select a great solution. The fitting was quickly and brilliantly executed - our pipework is so c... See more

Company replied

Company details

  1. Boiler and Heating Service
  2. also in
  3. Electrician
  4. Gas Engineer
  5. Heating Contractor
  6. Radiator Repair Service

Information provided by various external sources

Haven® is a tight team of home heating experts. Between us we have completed thousands of installations. Our team also have an extensive background in renewable technologies. We pride ourselves on open, honest communication enabling us to build solid, long-term relationships with our customers.


Contact info

All reviews

(49)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Slick operation from start to finish

Slick operation from start to finish - Nest thermostat installed. Engineer was prompt, polite and tidy. Full operational instructions were given and the app set up on my phone, again with full instructions. Thoroughly recommend

January 31, 2020
Unprompted review
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Reply from Haven Home Solutions

Hi Sally, thank you for all your positive feedback. We really appreciate it! Thanks, The Haven Home Solutions Team

Rated 5 out of 5 stars

Great team to solve heating problems.

We had no central heating upstairs due to past builders neglect and a tricky pipe work situation, which many other companies refused to touch. Haven were amazing. Their problem solving was quick and accurate and the actual work took less time than we thought it would. Kev, Adam and James were so polite, tidy and hard working I couldn’t recommend them highly enough.

January 8, 2020
Unprompted review
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Reply from Haven Home Solutions

Hi Kris and Sarah, thank you for your feedback. We pride ourselves on being able to adapt to difficult tasks and are delighted to hear that you are pleased with the work completed. Thanks, The Haven Home Solutions Team

Rated 5 out of 5 stars

Thank you Haven Home Solutions!

We can’t thank Haven Home Solutions enough for sorting out our ongoing issue with our heating. For months we had suffered with cold radiators and clunking pipes, which were so loud the baby kept waking up! We got in contact with Haven and spoke to the very friendly and helpful Neil, who suspected that we needed a system flush and said he’d send someone out in the next couple of days, which he did! Kevin was great, he arrived and checked the radiators, boiler and immersion heater and gave a quick and jargon free explanation to what was wrong with our heating. He carried out the work efficiently and thoroughly and even offered some friendly and helpful advise along the way to help us understand how to be more energy efficient.
We can quite safely say that the heating system has definitely improved, instead of cranking up the heating we find ourselves lowering it... and the clunking noise has totally gone too!
Huge thanks for everything!

January 8, 2020
Unprompted review
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Reply from Haven Home Solutions

Hi Claudia, many thanks for your message. We're so pleased to hear that your heating is working efficiently! Thanks, The Haven Home Solutions Team

Rated 5 out of 5 stars

Top notch start to finish with no hassle

We had a broken pipe in the bathroom that was leaking and causing damage. Haven were top notch start to finish, and took care of everything from plumbing to the decorating. We also had a custom made skirting board, which had to be replaced, and they sorted that as well. A completely stress free and no hassle repair.

January 8, 2020
Unprompted review
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Reply from Haven Home Solutions

Hi Craig, thank you for your feedback. We pride ourselves on the service which we offer and are thrilled to hear that you are pleased with the work completed! Thanks, The Haven Home Solutions Team

Rated 5 out of 5 stars

Fast installation of a Windhager Wood pellet Boiler

We had a wood pellet boiler installed in October 2019and the company were great taking care of all arrangements all the way through.

The installation was done very rapidly and efficiently.

The installers were both good humoured and polite. They were also extremely tidy- even making a special trip back to our house which is remotely situated to collect any debris they could not reomove initially

November 27, 2019
Unprompted review
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Reply from Haven Home Solutions

Hi Andrew, your feedback is much appreciated. Fantastic to hear that you were pleased with the installation of your Biomass Boiler. Thanks, The Haven Home Solutions Team

Rated 5 out of 5 stars

I recently had a new boiler installed…

I recently had a new boiler installed by Haven (Oct 2019). They were so easy to deal with from initial enquiry to installation. James and Adam who installed the boiler were clean and tidy as well as being really polite and well mannered. Would highly recommend Haven and will have them back next year when we start our renovation works. Thanks again.

November 13, 2019
Unprompted review
Haven Home Solutions logo

Reply from Haven Home Solutions

Hi Marianna, thanks for all your positive feedback. We’re delighted to hear that you were pleased with your boiler installation and look forward to hearing from you next year! Thanks, The Haven Home Solutions Team

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