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Hcpersonalshopper Reviews 

200
•
TrustScore 4 out of 5

3.9

Clothing Store
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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers had a great experience with this company. Customers consistently praise the stunning quality of products, often finding them exactly as described. Many highlight the fast and efficient delivery service, with orders frequently arriving quickly. Reviewers also appreciate the quick responses and helpful communication, making the overall process smooth. Consumers are very happy and often express their intent to order again. Conversely, some customers experienced significant order delays, occasionally waiting over a month, and noted issues with dispatch or tracking. A number of people found customer service rude, unhelpful, and slow to respond. Other concerns included incorrect items, products lacking original packaging, and difficulties with refunds or pricing.

What people talk about most

Product

Customers had positive experiences with the product, often describing trainers and shoes as "stunning" and... See more

Order

Clients share ambiguous opinions on order experiences, with many expressing satisfaction with fast delivery... See more

Delivery service

Users describe positive interactions with delivery service, with many reviewers praising the fast delivery... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with some reviewers praising the... See more

Response time

Consumers generally find response times to be positive, with many reporting quick replies to their messages... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered my shoes yesterday they arrived today. Quick responses from HC very reliable shoes are exactly how they was described very happy will be using again very soon thankyou

Rated 5 out of 5 stars

Entered a competition with this company and won! They was really good communicating and helping me pick what shoes I wanted, I was awkward and picked a shoe they didn’t have in stock but they was sti... See more

Rated 5 out of 5 stars

Ordered a pair of asics through instagram and they came in a box in perfect condition, delivery was longer than expected but as soon as I messaged about it I got a reply saying when they would arrive... See more

Company details

  1. Clothing Store

Information provided by various external sources

HC Personal Shopper, Footwear, Clothing & Accessories from your favourite luxury shopper. Including Balenciaga, Adidas, Christian Louboutin, Gucci, Louis Vitton and many more. UPS UK Delivery Shipping Only

Contact info

3.9

Great

TrustScore 4 out of 5

200 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(200)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Brilliant company!!!

Always been helpful from start to finish everytime I use them. They have always sourced what ive been after and been with me when they say it will be. Can’t fault them at all

October 21, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! Both Noah Thomas and hc personal shopper! Always loved every item we’ve got from you thank you so much highly recommended x

October 21, 2020
Unprompted review
Rated 5 out of 5 stars

I highly recommend this company for…

I highly recommend this company for trainers. I have been a customer for several years, but recently they managed to source me some trainers that nowhere else online had in stock in my size or colour. I wanted them for a weekend away & they where delivered a few days prior. Made up thank you again!

October 15, 2020
Unprompted review
Rated 5 out of 5 stars

I have always used HC and always will…

I have always used HC and always will when it comes to buying shoes and branded clothing. A brilliant team with all the best knowledge in today’s fashion! Very helpful, the best service and fast, secure delivery! I highly recommend.

October 12, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

First experience with HC Personal Shopper, ordered some Mcqueens which were delivered quickly (within two days), the shoes were perfect and fitted nicely. Service was quick and easy... thank youu!!

October 9, 2020
Unprompted review
Rated 5 out of 5 stars

Lee hig

Amazing service from HC as always, very proffesional and the customer service is fantastic, i would highly recommend using these guys for all designer clothing and shoes🔥personal shopping is the way forward!

October 9, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Very quick delivery, perfect customer service, I’ll definitely be using again! Love my new trainers!

October 9, 2020
Unprompted review

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