I am very happy with your service,courier is friendly polite and helpful,always! parcels always arrive on time delighted with everything
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I stumbled upon this company whilst looking for vegan fettuccine noodles. Very difficult noodles to get hold of and expensive in other shops but saw that Health Click stocked them and at a reasona... See more
Awful service. Like others order was promised within 2-5 days. Supposed to have been shipped but courier has not received it. Two weeks and still waiting. Have requested refund but no response. T... See more
Company replied
Please don't waste your time and money, you will not receive anything from this seller. Awful experience, 0 conversation. I made order more than week ago received email from Health Click than my orde... See more
Company replied
Company details
- Vitamin and Supplements Store
- Fitness and Nutrition Service
- Health and Beauty Shop
- Health Food Store
- Organic Food Store
- Sports Nutrition Store
Written by the company
Welcome to Health Click, your new favourite online healthy lifestyle store. We stock all of your favourite brands at the best prices so there are no excuses to not be healthy. Shop online today and start your journey to a healthier you. Thank you!
Contact info
9 Coventry Road, B46 3BB, Birmingham, United Kingdom
- info@healthclick.co.uk
- healthclick.co.uk
3.9
Great
551 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Health Click
Hi there Anamaria,
Thank you ever so much for leaving us a review and we hope you enjoy your products. We have requested your details so we can drop you an email as we would like to offer you 20% off for your next order!
All the best and enjoy your day
Jack
Swift delivery of a product I find…
Swift delivery of a product I find difficult to obtain.
May 11, 2022
Unprompted review
Reply from Health Click
Hi there Jeffrey,
Thanks ever so much for your review, we will drop you an email with a 20% off discount code as a thank you for your continued support.
All the best
Jack
Don't order from this site,I'm giving Very Big zero point,I ordered 20 of April but still didn't receive, please ref my money👎👎👎👎
Don't order from this site
May 10, 2022
Reply from Health Click
Hi there Vef,
Thank you for taking the time to leave us a review and we are ever so sorry that you are yet to receive your order. A member of our team will be in touch to get this resolved for you as a priority.
All the best and enjoy your day
Jack
Delivery said 2 to 4 days but it took …
Delivery said 2 to 4 days but it took nearly 10 days. It was a decent price but doesn't make up for the late delivery
.
May 9, 2022
Reply from Health Click
Hi there Dorothy,
We hope you are well and thank you for taking the time to leave us a review. We are ever so sorry that your order took longer than expected. A member of our customers service team will be in touch right away to see if we can turn this into a positive experience for you.
All the best and have a nice day
Jack
Reply from Health Click
Hi there Peter,
Thank for leaving us a review. I believe your order has now been delivered & a member of our team will be in touch just to make sure for you.
All the best and apologies for any inconvenience caused
Jack
Very suspicious
Ordered on 19 April, two items from order sent out on 26th April. The remaining two items were never shipped and my emails ignored. Opened a case through PayPal and was refunded immediately. Some of the postive reviews are copies it appears ‐ report those. I'd also recommend reporting them to the Insolvency Service via the official government website.
May 9, 2022
Reply from Health Click
Hi there Tamsin,
We hope you are well and thank you for taking the time to leave us a review and providing your contact details. A member of our customer services team will be in touch to get this resolved for you.
All the best and look forward to hearing from you
Jack
Fake website
May 8, 2022
Unprompted review
Reply from Health Click
Hi there Kirsty,
Hope you are well and thank you for taking the time to leave us a review. A member of our customer services team will be in touch to get this resolved for you right away.
All the best and enjoy your day
Jack
Reply from Health Click
Hi there Elisabeth,
Thanks again for your continued support and we hope you enjoy your products!
All the best and have a great weekend
Jack
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY. Haven’t received my order despite money having been paid. No contact number and emails are being ignored. Don’t know who is giving this company 5 star reviews, can only assume they are bogus reviews organised by the company.
May 5, 2022
Reply from Health Click
Hi there Binder,
We hope you are well and thank you for taking the time to leave us a review. Can you drop us an email quoting 'Trustpilot' as we cant find any details relating to your name? And then we can get this resolved for you immediately.
All the best and look forward to hearing from you
Jack
Awful service - are they trading while insolvent?
Awful service! Ordered on 24 april, they said 2-4 days delivery and 10 days later nothing and no reply to my email early this morning…. First and last time I will use them… should have read trustpilot first… stupid me! UPDATE: I wonder if this company is insolvent and trading illegally? I looked at their latest accounts on companies house and they owe more than their assets… perhaps they are taking customers money and then either buying the items or just paying company bills… i sent an email putting trustpilot in subject line and got a reply saying i would have order in a few days, but haven’t… will wait a few more days and if i dont have more order, i will report them to the trading standards to have them investigate the possibility of trading while being insolvent….
May 4, 2022
Unprompted review
Reply from Health Click
Hi there Kim,
Thank you for taking the time to leave us a review and we are ever so sorry about the issues you have faced with us. A member of our team has dropped you an email explaining staffing issues & high demand so if you could get back to us then we will get this resolved for you.
All the best
Jack
Excuse for no delivery they are short…
Excuse for no delivery they are short staffed! Not good enough I’m afraid we paid for item and still waiting for a refund! The return email was professional and polite, obviously not good management as no staff ! Won’t buy again from them had to purchase from Holland & Barrett.
May 3, 2022
Reply from Health Click
Hi there,
Thank you for your review and we are ever so sorry for the issues that you have faced with us. As you know we have had a tough time recently due to staffing issues. I will drop you an email to get this resolved for you.
All the best and once again so sorry for any inconvenience caused
Jack
Please don't waste your time and money
Please don't waste your time and money, you will not receive anything from this seller. Awful experience, 0 conversation. I made order more than week ago received email from Health Click than my order delivery is scheduled with Hermes. Hermes saying the are awaiting from parcel from seller. There no any movements in relation my parcel. I emailed to seller multiple times , send messages on Instagram, don't get any answer. Don't waste your time!
May 3, 2022
Reply from Health Click
Good morning Nadezda,
Hope you are well and thank you for taking the time to leave us a review. We are ever so sorry that you haven't received your order as of yet, I have just dropped you an email to explain that we have been short staffed recently. I have chased this up for you and your order will now be with you in the next couple of days.
All the best and apologies for any inconvenience caused
Jack
No delivery of order!
May 2, 2022
Reply from Health Click
Good morning Eveline,
Thank you for taking the time to leave us a review, I have double checked the tracking and it looks like your order has been delivered now. A member of our customers team will be in touch just to make sure.
All the best and have a nice day
Jack
Find another supplier do not use these
Wish I had read other people’s reviews before ordering, I’ve had the same experience. Ordered on 23 April, advised 2-4 days delivery it’s not 2 May and still no order or reply from them when chasing delivery!!!
May 2, 2022
Reply from Health Click
Good afternoon Tara,
Hope you are well and thank you for taking the time to leave us a review. A member of our customer services team will be in touch straight away to get this resolved for you.
All the best and enjoy your day
Jack
They never answer
May 1, 2022
Reply from Health Click
Hi there Rose,
Thank you for taking the time to leave us a review, we have been short staffed recently and with higher than expected demand we have had an extremely tough time. A member of our team will drop you an email to get this resolved for you.
All the best
Jack
Hopeless
Hopeless. Never got an acknowledgement of order from them despite contacting them twice. Had to start a dispute to get refund.
May 1, 2022
Reply from Health Click
Hi there Nigel,
Hope you are well and thank you for leaving us a review. We will drop you an email to get this resolved for you right away.
All the best and enjoy your day
Jack
Still waiting for purchase
May 1, 2022
Reply from Health Click
Hi there,
Thank you for taking the time to leave us a review. A member of customer services team will be in touch to get this resolved urgently for you.
All the best
Jack
Health Click, the Company
I have no problems with this company, my issues have been sorted satisfactorily and I like their products
April 29, 2022
Unprompted review
Reply from Health Click
Hi there Suzanna,
Thank you for leaving us a review and we apologise for the negative experience you have had with us. A member of our team will be in touch to get this resolved for you as a matter of urgency.
All the best and enjoy your day
Jack
Reply from Health Click
Hi there Sayd,
That's absolutely no problem at all and we hope you enjoy your products. Thank you for your continued support from all of us at Health Click.
All the best
Jack
Quick and easy process and best price…
Quick and easy process and best price point
April 12, 2022
Unprompted review
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