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Rated 4 out of 5 stars

It's a great site for people to come together to get and give advice. Many sites on the range are moribund/ dead / not living any more. 2 tech issues are that one can't save a reply mid writing,... See more

Rated 5 out of 5 stars

Seems to be well organised & ‘policed’ by ROS.Although I post very Infrequently I normally read new posts everyday. I found the ROS helpline very useful as is their website & information to download.... See more

Rated 5 out of 5 stars

Health Unlocked is a wonderful place. Especially the Depression and Anxiety group! They are very understanding! Also there are a lot of very intelligent people that give great replies where others a... See more

Rated 5 out of 5 stars

Very informative site; learning the real truth from real, relevant patients' experiences and open research. Their philanthropic attitude is much appreciated, helping so many others on this forum wit... See more

Company details

  1. Electronics & Technology

Written by the company

Imagine a world where you can tap into the health experiences of millions of people – and translate these into an action plan with the support of peers and patient organisations. Our social network is made up of over 1.5 million members and 500 public communities, covering more than 250 conditions. Providing information, support and tools that have been shown to improve health outcomes. Over 300 patient organisations support these communities. The peer support members find in these communities is also complemented with expert-written information on  eLearning programs.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

248 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Healthunlocked- Combative remarks

Regarding the combative remarks directed at me about my post regarding HU, let me just say a few things. First, I don’t call myself anything other than my real name, so get your facts straight. Secondly, I have not been on that site for years, I only joined, a couple of months ago in April. So again, know what you’re talking about. Also, I am not the only person who ever posted a negative comment about HU. The administrators do not do their jobs and there are people who derive pleasure from bullying other people and making insulting remarks. You can believe what you want and everyone is entitled to their own opinion. However, it is not appreciated that you call me names and attack me here on Trust Pilot. I was not treated fairly on HU, and I was targeted and discriminated against. That’s the truth. Believe what you want . perhaps you’re one of the lovely people that were in that click. I don’t know and I don’t care anymore. I’m done.

I WAS NEVER LUNA CHILD! KNOW WHAT YOU'RE TALKING ABOUT BEFORE YOU COME AT ME AGAIN. I NEVER JOINED HU FIVE YEARS AGO.
INSTEAD OF BEING A TOXIC HUMAN BEING AND FINDING IT NECESSARY TO CORRECT MY SPELLING, WHY DON'T YOU TRY BEING USEFUL AND DECENT? I'M NOT GOING TO CONTINUE THIS WITH YOU, BECAUSE THERE IS NO POINT TO IT. AND YES, I BELIEVE YOU ARE PART OF THE GROUP(CLIQUE) THAT IS OUTRIGHT NASTY TO PEOPLE. DOLPHIN AND HYPERCAT. PERHAPS YOU ARE ONE OF THEM. LIKE I SAID, I DON'T CARE ANYMORE. JUST STOP AND GO AWAY.

July 10, 2024
Unprompted review
HealthUnlocked logo

Reply from HealthUnlocked

Hi Ellen,

Thank you for your feedback. We have responded to your previous review and addressed the concerns you raised.

Kind Regards,

The HealthUnlocked Team

Rated 5 out of 5 stars

Health Unlocked is helpful to many people…

Health Unlocked is a supportive community always willing to share suggestions that are helpful. It's a wonderful place to get information from others with mental health issues. I would recommend anyone to give it a try. Have even mentioned the site to my health care providers.

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

I've been a member for years

I've been a member for years. Health Unlocked, along with professional help, dug me out of a big hole.

I've read the reviews. I see a couple that come from cyber trollers trying to look like victims.

Don't believe everything you read. Some people enjoy fabricating

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

Very useful.

It's great to be able to see what other people have encountered in their illnesses and how they've combated their symptoms. It can sometimes take you down a tangent that you've not thought of before and offer relief in non medicinal ways.

July 2, 2024
Unprompted review
Rated 1 out of 5 stars

Not really there for people

*edit* I happened again. I think there are people reporting posts of others and some mechanism deletes accounts after a number of reports. I don't know, but I am done here. My suggestion: go elsewhere.

I was (still am) in a really bad shape and gave this website a go. The posts on it were something of what I was going through. So I created an account and posted on myself. Without giving any personal information, I posted how I felt, which isn't good.
I did get some reactions, but it felt like digital shoulder taps.
Then, one morning I was a bit surprised there weren't any replies in my mailbox. I opened the website and I was logged out. Okay, no problem. I'll just log back in! Account not found... what the f....?
I found a notification of a reply on my post in my mailbox. I clicked on it and it said: post deleted.

Apparently my account and posts are just deleted. No communication, no reason. It's probably normal to do this to people who trust a platform build for people with depression (where I was posting).
"HI! you are in a depression? You want to cry out your heart? Tell people you feel all alone? Thanks! Now get the f* out of here" and that's just how this feels.

April 15, 2024
Unprompted review
HealthUnlocked logo

Reply from HealthUnlocked

Hi Banana,

Thank you for your feedback. We are committed to ensuring that everyone feels safe and supported on HealthUnlocked. If you believe your posts have been unfairly removed, please contact our support team directly. We are here to help and address any concerns you may have.

All the best,

The HealthUnlocked Team

Rated 1 out of 5 stars

Forum dominated by fixed views.

I joined Healthunlocked when I was diagnosed with Epilepsy and Polymyalgia Rheumatica in the summer of 2023.
To begin with I found the two forums gave me interesting and useful insights into my conditions and their treatment. I soon found, however, that the Polymyalgia Rheumatica forum (PMRGCA) was dominated by two individuals with very firmly held views on the management of the condition. Any alternative views, either from individuals or their healthcare professionals were routinely challenged and ridiculed, consultants who gave advice or who prescribed medication which did not meet with their approval were described as “#####s” (Trustpilot forbids the use of this insult in reviews). I felt this was very unhelpful and, when one lady asked them not to intervene on her thread because their posts were upsetting her she was criticised for rejecting their expertise. She never posted again.
My own experience of the condition did not appear to reflect their views and I sought support and advice from others whose position might be similar to my own. This was not allowed to go unchallenged by these two individuals and, after a snide remark from one of them I deleted my account. I had had enough.
I would like to suggest that Healthunlocked had a way of blocking individuals from seeing and commenting on one’s posts in the way that other social media platforms do. If that had been the case then I would still be a member. I have received useful information from the forums and I believe I have also made valuable contributions, however, due to the behaviour of these two individuals whose comments are often insensitive, insulting and, very possibly ill-informed, I have deleted my account and can no longer share experiences which might be useful to myself or others.

January 6, 2024
Unprompted review
HealthUnlocked logo

Reply from HealthUnlocked

Hi Nick,

We’re sorry to hear about the challenges you faced in the Polymyalgia Rheumatica forum. We aim to create a supportive environment for all members. Your feedback is important, and we will review the moderation practices. Please contact us directly so we can investigate further and address your concerns.

All the best,

The HealthUnlocked Team

Rated 5 out of 5 stars

Hi I love health unlocked

Hi I love health unlocked, you can get experience of other people who have health problems same as yours and medications they have tried ,that have helped them.
It is very helpful knowing there is a light at the end of the tunnel and you are not alone

July 6, 2023
Unprompted review
Rated 5 out of 5 stars

Really helpful advice …

Really helpful advice & always someone you can contact if you need to, very helpful in lots of different ways, health care, form filling, other people give their experiences, all in all really good site to be a part of

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

I don't post very often...

I don't post very often, but check in to the forum every day. There is a wonerful source of information (and entertainment) from users. I certainly have gained much knowledge from this site.

August 28, 2023
Unprompted review

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