It has always been my dream to travel to Scotland, so much so that I actually looked into moving there. Since neither have happened yet receiving my Heartbox each month makes me feel closer to that dr... See more
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Absolutely love receiving my box of Scottish items every month. The thought put into the boxes every month to create these boxes is amazing, the recipes sent are always delicious. Each month whe... See more
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All my transactions with Heartbox have been great. There are the occasional shipping issues, but that is beyond the control of Heartbox. I would suggest on something like the "treats of Scotland" to n... See more
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I enjoy the little sneak peaks provided each month and look forward to receiving my Heartbox and finding the surprises it holds. I appreciate every piece and rarely share the treats. Options for addi... See more
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Company details
Written by the company
Whether you are a Scot who has wound up on sunnier shores or just a fan of Scottish culture and talent who wants to discover more of our nation’s finest gifts, our beautiful premium products will bring Scotland to YOU. Every month, we will deliver a Heartbox packed with a wide selection of high-quality gifts encapsulating Scotland’s proud heritage. You’ll be surprised and delighted by our selections, which will bring little pieces of Scotland to you, wherever you are – and for a while at least, bring your heart back home. A Scottish subscription box where you choose how regularly you would like to pay. LITTLE PIECES OF SCOTLAND TO YOUR DOOR - WHEREVER YOU ARE.
Contact info
151 Broad Street, G40 2QR, Glasgow, United Kingdom
- 01415564353
- support@heartboxscotland.com
- heartboxscotland.com
4.7
Excellent
513 reviews
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I received 3 boxes of the December…
I received 3 boxes of the December Christmas items. I only ordered 1. I was expecting a box with the items that were missing from October, which I emailed the company about.
November 10, 2023
Reply from Heartboxscotland
Hi Denise
I am glad to hear that your Christmas box has arrived in plenty of time. Your missing items which you ordered from our Bestsellers Boutique are on the way in a separate box and should be with you soon, I will have one of the team reach out to you with the tracking details of the missing items and your extra boxes.
The Heartbox Team 🏴💙
Absolutely wonderful!
Absolutely the most wonderful monthly surprise!!! It was like Christmas every month.
Their Scottish items were great. They helped me find my Scottish ancestors by encouraging me to seek out my Scottish connections. It has been so wonderful to feel the love with every delivery.
I have even begun learning Gaelic!
You will love HeartBox!
November 10, 2023
Reply from Heartboxscotland
Thanks for the lovely feedback Linda, it's wonderful to be able to help you feel more connected to your Scottish roots.
Wishing you and your family a very Scottish Christmas.
The Heartbox Team 🏴💙
I love my thanksgiving box
I love my thanksgiving box. I’m hoping more boxes will be available in the future without a subscription.
November 4, 2023
Reply from Heartboxscotland
Hi Lori
We will periodically continue with our single purchase boxes outwith our regular subscription plan to our Heartbox subsribers.
This allows us to offer our subscribers a wee bit extra (if they wish|), that may not appeal to everyone. I am so pleased to hear you loved your Thanksgiving box!
Wishing you and your family a lovely Christmas.
The Heartbox Team 🏴💙
Reply from Heartboxscotland
Thanks for taking the time to feedback Donna, it really does make our day.
The Heartbox Team 🏴💙
The add-on I suggested was added to the…
The add-on I suggested was added to the list of what we could order and shipped with the next box. Very pleased with the team’s responsiveness.
October 16, 2023
Reply from Heartboxscotland
It was such a great idea Sue, how could we not! Thanks for being part of our Heartbox Clan.
I hope you have a wonderful Christmas.
The Heartbox Team 🏴💙
My box still hasn't arrived and has…
My box still hasn't arrived and has bern in transit for weeks
October 16, 2023
Reply from Heartboxscotland
Hi Laura
We have had a wee look at your tracking details, your box was shipped on the 2nd of October and delivered on the 10th of October, our average international delivery time is 2 weeks. You can delivery is fully tracked all the way from Scotland to your doorstep.
We will have one of the team reach out to you to you to support.
Lachlan
The Heartbox Team 🏴
I look forward to each monthly box to arrive
I recently purchased an add on to my Heartbox. I was so pleased with my Harris Tweed gloves. I also appreciate the thought that goes into the selection of each item in each monthly box. I look forward to each monthly box to arrive.
October 16, 2023
Reply from Heartboxscotland
Thanks for the lovely feedback, we try to showcase something different each and every month so you can experience something new with Heartbox each month.
We love you being part of our Heartbox Clan.
The Heartbox Team 🏴💙
I liked my first box with the necklace
I liked my first box with the necklace. I have been disappointed with the Candy in most of the boxes. I am going to cancel since I cannot use most of the items that are related to travel. I am not going to travel anywhere soon.
September 19, 2023
Reply from Heartboxscotland
Thanks for taking the time to feedback, we love all feedback as it helps us provide an even better service to our Heartboxers.
I'm sorry you didn't like your Scottish sweeties we would love to know what you would like to have received instead? Keep your eyes peeled for this month's sneak peek as we have a super tasty malt whisky caramel sauce!
I'm sorry to hear you didn't love the Harris Tweed luggage tag & passport holder, the great thing about Heartbox is you can skip a month that isn't your favourite such as our Scottish Summer Holiday Box. Keep your eyes peeled on the peeks each month and if the theme isn't for you, you can skip this box.
Thanks again for feeding back.
Lachlan @ The Heartbox Team 💙🏴
Interacting with customer service from…
Interacting with customer service from Heartbox was five stars. I had a question regarding an order and they were prompt and helpful!
September 19, 2023
Reply from Heartboxscotland
Thanks for taking the time to feedback Su-Ann, we are so pleased to hear you loved your Heartbox experience.
Lachlan @ The Heartbox Team 💙🏴
Customer service is fabulous and quick
Customer service is fabulous and quick, the items are all lovely 😍
September 19, 2023
Reply from Heartboxscotland
Thanks for taking the time to feedback Jodie we are so pleased to hear you loved your Heartbox experience and the items in your Heartbox!
Lachlan @ The Heartbox Team 💙🏴
I fully enjoy all the items that I…
I fully enjoy all the items that I receive in my package.
Seeing items that I have never seen before, being able to taste food that I have never tasted before, seeing different locations around the area, and reading the stories about Scotland and their people from along time ago to now.
September 19, 2023
Reply from Heartboxscotland
Thanks for taking the time to feedback Princess, it really makes our day to read lovely words like this and how much you have enjoyed your Heartbox experience.
Lachlan @ The Heartbox Team 💙🏴
I love my Heart Boxes
I love my Heart Boxes. The lambs wool scarf is beautiful
October 11, 2023
Unprompted review
Reply from Heartboxscotland
Thanks for taking the time to feedback Kelly, it really makes our day to read lovely words like this and how much you have enjoyed your Heartbox experience. We agree the Lochcarron scarf is simply beautiful!
Lachlan @ The Heartbox Team 💙🏴
I love my Stones necklace and the amber…
I love my Stones necklace and the amber firefly pin. I would join every month of I lived over there, shipping to states and the exchange is just too high right now, but will keep on watching!!
September 11, 2023
Reply from Heartboxscotland
Thanks for taking the time to feedback Diane, it really makes our day to read lovely words like this and how much you have enjoyed your Heartbox experience.
We hope to see you back again soon, take care.
Lachlan @ The Heartbox Team 💙🏴
I really enjoy getting these boxes
I really enjoy getting these boxes. They are always full of surprises!
September 8, 2023
Reply from Heartboxscotland
Thanks for taking the time to feedback Trudie, we try to make every box special and different to showcase a different aspect of Scottish culture.
It really makes our day to read lovely words like this and how much you have enjoyed your Heartbox experience.
Lachlan @ The Heartbox Team 💙🏴
I loved being able to purchase one…
I loved being able to purchase one specific item that I had seen in a box from years past!! I had tried to have the item custom made, but became frustrated and moved on. Thank you!!
September 14, 2023
Reply from Heartboxscotland
Thanks for taking the time to feedback Jennifer, we love bringing you something special from Scotland and love that we were able to get this special item to you.
Sending love from Scotland.
Lachlan @ The Heartbox Team 💙🏴
I appreciate having the opportunity to…
I appreciate having the opportunity to buy items w/o needing to have a subscription. Your timeliness in shipping my order is always appreciated, as well. Thank you!
September 11, 2023
Reply from Heartboxscotland
Thanks for taking the time to feedback Tamaran, we love opening up our Best Sellers Boutique every now and then with the chance to buy your favourite products again.
Sending love from Scotland.
Lachlan @ The Heartbox Team 💙🏴
Quality products
Quality products. Great communication about where the box is in its journey
July 12, 2023
Reply from Heartboxscotland
Thanks so much for feeding back, we love sending you a wee bit of Scotland.
Sending love from Scotland.
Lachlan @ The Heartbox Team 💙🏴
Heartboxscotland has great quality
Heartboxscotland has great quality, unique items. They always include interesting information about the items. I look forward to my Heartboxscotland every month
July 12, 2023
Reply from Heartboxscotland
Thanks so much for feeding back Kathy, we love sending you a wee bit of Scotland.
Sending love from Scotland.
Lachlan @ The Heartbox Team 💙🏴
I subscribed as a gift
I subscribed monthly as a gift for my daughter. The initial box she received contained a lovely stag scarf, cranberry shortbread, a recipe card, etc. The following boxes have too many paper items; a calendar, a scroll, drawing, blank greeting cards. Two Outlander themed boxes. One glass, one bookend. Why not send a set? The sleep box with pillow spray was nice. We've tried the recipes included, which was fun. She likes the boxes that include jewelry.
July 12, 2023
Reply from Heartboxscotland
Thanks so much for feeding back, we love sending you a wee bit of Scotland. We appreciate all of the feedback you have given. We try to ensure each box is different so that we keep each and every box new and different letting you experience a different aspect of Scottish culture.
As we offer high end & luxury products for one person in each box, we love being able to offer you the chance to order more of the products in your box if you would also like a loved one to experience this with you too with our add to box option.
Sending love from Scotland.
Lachlan @ The Heartbox Team 💙🏴
Had a box ordered by my sister as a…
Had a box ordered by my sister as a gift for me. It never arrived. Otherwise it’s great!
July 12, 2023
Reply from Heartboxscotland
Thanks so much for feeding back, we love sending you a wee bit of Scotland.
If any boxes haven't been delivered the team are always on hand to help at support@heartboxscotland.com
Lachlan @ The Heartbox Team 💙🏴
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