Heather & Bale Reviews 

106
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Really nice hamper, nice design & plenty of room includes really nice glasses cutlery bottle opener glasses etc really impressed packed & presented well. Really fast delivery & updates cannot wait t... See more

Company replied

Rated 5 out of 5 stars

I ordered a hamper as a Christmas present for my parents, the hamper arrived, presented beautifully. Unfortunately, although everything was well packaged, it was damaged in transit. I sent an email... See more

Company replied

Rated 5 out of 5 stars

Delighted with every aspect of this hamper ! Starting with a quality wicker basket with belt straps & the contents inside protected by plenty of straw, wonderful packing & presentation. Whoeve... See more

Company replied

Rated 5 out of 5 stars

Beautiful product ranges to choose from the North East of England from independent producers. We purchased the picnic basket for a friends wedding, which was beautifully presented and went down a trea... See more

Company details

  1. Gift Basket Store
  2. Corporate Gift Supplier

Information provided by various external sources

Heather and Bale design and create luxury gift hampers using products sourced from local independent artisan food and drink producers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

106 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(106)

12 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Yes very nice 👍🏻

Yes! Very nice! This is my new mushroom foraging basket.
Well made and looks fantastic.
Very happy

October 29, 2024
Heather & Bale logo

Reply from Heather & Bale

Thank you so much for sharing your feedback! We’re so pleased to hear that you love your new mushroom foraging basket. Knowing it adds an extra touch of style to your adventures is fantastic!

Wishing you many happy foraging trips ahead!

We hope we can help you again soon

Rated 5 out of 5 stars

Malt Whisky Hampet

Quality of the packaging and contents first class as was speed and care taken on delivery. I would definitely recommend this company and shall use them again when looking for that special gift to mark an occasion.

August 13, 2024
Rated 5 out of 5 stars

Beautiful picnic basket

Beautiful picnic basket. Really looking forward to using this. Seems like it has been made to a great standard. Speedy delivery. Thank you

June 27, 2024
Rated 5 out of 5 stars

Excellent Company

I admire your company, presentation of the web site, Proffessional Business ethos Customer Care and your fabulous Picnic Baskets and Hampers. I have bought two Picnic Creels, gifts for my friends and I intend to purchase one for myself. So glad I discovered Heather and Bale... Thank you.

April 23, 2024
Rated 5 out of 5 stars

Highly Recommend

Ordered from Sydney Australia and not a single problem. Excellent communication. Fast and efficient. Arrived in the time frame given.
100% recommend

March 8, 2024
Rated 5 out of 5 stars

Wrong gift choice.…

I was unhappy with my gift choice but Carolyn sorted the problem with ease. I now have a different gift and have returned the original, the process was seamless! I cannot thank her enough for her exceptional customer service. A credit to the company.

March 7, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look