Really nice hamper, nice design & plenty of room includes really nice glasses cutlery bottle opener glasses etc really impressed packed & presented well. Really fast delivery & updates cannot wait t... See more
Company replied
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See what reviewers are saying
I ordered a hamper as a Christmas present for my parents, the hamper arrived, presented beautifully. Unfortunately, although everything was well packaged, it was damaged in transit. I sent an email... See more
Company replied
Delighted with every aspect of this hamper ! Starting with a quality wicker basket with belt straps & the contents inside protected by plenty of straw, wonderful packing & presentation. Whoeve... See more
Company replied
Beautiful product ranges to choose from the North East of England from independent producers. We purchased the picnic basket for a friends wedding, which was beautifully presented and went down a trea... See more
Company details
Information provided by various external sources
Heather and Bale design and create luxury gift hampers using products sourced from local independent artisan food and drink producers.
Contact info
Studley Drive, NE65 9JT, Northumberland, United Kingdom
- 01670 719 320
- hello@heatherandbale.co.uk
- heatherandbale.co.uk
4.9
Excellent
106 reviews
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Lovely product and speedy delivery
Lovely product and speedy delivery. Would recommend
September 3, 2023
Reply from Heather & Bale
Hi Harvey. Thanks for the review, much appreciated!
They went above and beyond to deliver a…
They went above and beyond to deliver a gift to a friend and customer service was amazing! Would highly recommend
August 25, 2023
Unprompted review
Reply from Heather & Bale
Hi Samantha. Thank you so much for taking the time to leave a review. We're so pleased we could help get your gift to the recipient on time. Best wishes, Laura
It was a gift and the person was over…
It was a gift and the person was over the moon with it and cannot believe the quality of the goods that were inside
August 13, 2023
Reply from Heather & Bale
Hi Finlay. Thank you for your lovely feedback. We're so pleased your recipient loved their gift! :)
Heather and Bale precisely what I was…
Heather and Bale precisely what I was looking for and got it to me in two days
August 12, 2023
Reply from Heather & Bale
Hi Jan - thanks for a great review, much appreciated!
Great product options and quick…
Great product options and quick delivery. My client's loved the hampers I sent!
July 24, 2023
Reply from Heather & Bale
Hi James, we're so pleased your clients loved their thoughtful gifts. Thank you for your review!
Reply from Heather & Bale
Hi Andrew, thanks so much for your feedback.
Great personal service
Great personal service. Always pulls out the stops to get the job done.
June 27, 2023
Reply from Heather & Bale
Hi Chris - Thanks for the review. It's so lovely when our commitment to service is recognised! :)
Quality Products
Prompt delivery, superb products,quality packaging,will definitely use again
May 17, 2023
Reply from Heather & Bale
Hi Ian. Thank you for your kind comments.
Lovely hamper
Gift for brothers 50th who is a foodie. He was very happy!
Delivered on the day it was supposed to be.
So all round, good experience.
May 11, 2023
Overall it was good
Overall it was good, but it wasn't packed like the images. It was just a box without any bow or so. But was okay
April 30, 2023
Reply from Heather & Bale
Hi Sheza.
Thank you so much for taking the time to leave a review, we appreciate you bringing this to our attention. We have recently upgraded our wine boxes to branded wooden wine boxes. As an attempt to always improve our sustainability efforts, we are trying to remove packaging that can't be recycled wherever possible. Unfortunately, this means that we have had to reduce our ribbon usage where we can.
I'm so sorry that the expectation we set did not match the product you received. We are currently reshooting our wine boxes to include an updated finished image which we hope to complete as soon as possible. Following your feedback, we have updated each of the product descriptions to make this as clear as possible. I hope the wine was thoroughly enjoyed - If there's anything else at all I can help you with, please feel free to contact me directly at laura@heatherandbale.co.uk.
Best wishes,
Laura
Attention to detail
Attention to detail, they double checked the delivery address with me. Thank you.
April 19, 2023
Reply from Heather & Bale
Hi Denise,
Thanks so much for leaving a great review. I'm pleased we managed to get the gift to the correct address for you, we always think it's best to check any discrepancies. We would hate for a gift to go to the wrong address or be delayed and miss a special occasion.
Best wishes,
Laura
Reply from Heather & Bale
Hi Lynn,
Thank you for leaving a review. We're so pleased your hamper was well received.
Best wishes,
Laura
Excellent Quality
Delighted with every aspect of this hamper ! Starting with a quality wicker basket with belt straps & the contents inside protected by plenty of straw, wonderful packing & presentation.
Whoever brought this this hamper together needs to be acknowledged, the 10 year old Talisker, fudge, cheeses, crackers to the bar of chocolate, rich fruit & nut cake to the jar of whisky & cola humbugs all perfectly compliment each other.
Another nice inclusion was the quality gift card & message. All round it’s a fantastic gift & I would highly recommend it to anyone, you won’t be disappointed!
Thank you.
February 1, 2023
Reply from Heather & Bale
Hi Karin. Thank you so much for taking the time to send such a detailed review. I have shared with the team and we are all over the moon with your feedback. It's such a great feeling for us all to know that one of our hampers has been enjoyed and the attention to detail is understood and appreciated.
Thank you again!
Laura - H&B
A perfect present!…
I ordered the present for my daughter-in-law; it was delivered on time and she was thrilled with it!
February 6, 2023
Reply from Heather & Bale
Hi Rita,
Thank you for the review, we're so pleased your daughter enjoyed her gift!
Best wishes,
Laura
Reply from Heather & Bale
Hi Susan, thank you for taking the time to leave a review. We really appreciate it :)
Luxury Vegan Hamper
I ordered a luxury vegan hamper as a wedding gift. The couple were thrilled with both the contents and the hamper itself. It was packed beautifully and all eco friendly. A resounding success. Thank you.
January 18, 2023
Reply from Heather & Bale
We're over the moon that your gift was well received by the your recipient. Thank you also for noticing the efforts that we go to, to make our hampers more sustainable!
Reply from Heather & Bale
Hi Jo, thank you for taking the time to leave a review. We're so pleased that you were happy with the products and service your received.
Delicious cheeses
Delicious cheeses. Always well received gift baskets. Small local business delivering great quality goods. Customer service is prompt and efficient. Have used many times and will again and again. Can’t recommend enough.
January 5, 2023
Reply from Heather & Bale
Thank you so much for taking the time to leave a review, it really means a lot to the team! We're so pleased we could help.
Reply from Heather & Bale
Hi Sarah! Thank you for your review, we really appreciate it :)
cheese and wine hampers
I gave cheese and wine hampers to family as gifts. They were thrilled with them. Excellent quality lovely packaging. Great gifts 🎁
December 16, 2022
Reply from Heather & Bale
Hi Deborah. Thank you for the excellent review, we're so pleased that your family loved their gifts!
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