Ordered a bracelet from Maddie and was sent earrings by mistake. After a couple of calls Maddie very kindly offered to send me the bracelet free of charge. I was so touched by her kindness. I have... See more
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Review summary
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Reviews shaping this summary
My absolute go-to for delicate and statement jewellery! I couldn’t love this small, independent brand more if I tried! Each piece has an exquisite art deco feel. The founder, Maddie, and Nancy who wor... See more
I reached out to Maddy to enquire about making a bespoke lab emerald ring and from start to finish she and her team worked to get the design just right for me. I got to choose the lab grown emerald wh... See more
I can’t give this company enough stars Over the years I have bought many beautiful gorgeous pieces and every time I am so thrilled excited when I receive them always the perfect rings, necklace o... See more
Company details
Written by the company
Meet Heavenly London, the pioneers in imitation diamond jewellery. Founded in 1993 Heavenly London was born out of a desire to create covetable pieces for friends and family. The same ethos remains today as always; to create luxury jewellery that’s accessible to all. A favourite with modern women who value variety as much as craftsmanship, the brand has evolved, expanding beyond its necklace origins, to bring imitation diamonds and demi-fine jewellery to your entire jewellery collection.
Contact info
Marlborough, sn8, Witlshire, United Kingdom
- 01672520909
- hello@heavenlylondon.com
- heavenlynecklaces.com
4.7
Excellent
192 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
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Sparkle sparkle
I’ve bought a few different pieces of jewellery from them now and they’ve all been lovely. I stumbled across them while searching online for moissanite and struggling to find stuff that was certified. I bought a moissanite bracelet from them that came with its GRA certificate and now I have a few other pieces of CZ and gold that I love. Also love that they’re a B Corp
March 28, 2025
Emerald cut twist ring
Absolutely love Heavenly London’s exquisite jewellery, I keep coming back for all my everyday and glamorous occasions pieces. My most recent is the stunning Emerald cut twist ring. Beautifully made, looks incredible, would be fantastic as an engagement ring ,such a classic design, I am totally delighted. Thank you again Heavenly London
March 31, 2025
An Exceptional Company
I have purchased several pieces from Heavenly London and am always delighted with their beautiful designs. The customer service is outstanding, I recently reached out to pre-order a ring and they were so very helpful!
April 5, 2025
Unprompted review
Stunning necklace
Stunning necklace. Always get compliments, packaged beautifully, thank you.
March 28, 2025
Very efficient and quick to post out…
Very efficient and quick to post out these stunning pieces!
March 28, 2025
Heavenly London offers beautiful…
Heavenly London offers beautiful jewellery with great designs and reliable quality. Their team is helpful and provides excellent service, making the shopping process enjoyable. I've purchased several stunning pieces, like rings and earrings, and received fast delivery each time. While prices are slightly high, the elegance and craftsmanship are worth it. Highly recommend them!
February 28, 2025
Unprompted review
Exceptionally beautiful ring…
Super quick delivery, beautifully packaged.
Josephine is a seriously, brilliantly sparkling statement ring!
March 13, 2025
Local NOT Chinese
It is a local company (not from China) with extremely prompt service and a great choice of items.
March 10, 2025
This is the first time I have purchased…
This is the first time I have purchased jewellery from Heavenly but wont be the last! I am so impressed with the quality and the prices of their jewellery. I had a few questions prior to checkout and called them, I actually got a person to speak to straight away - rare these days. The lady could not have been more helpful , knowledgable and understanding. My order arrived the next day and beautifully presented. I will be telling my family and friends about Heavenly as the whole experience was amazing!! Thank goodness I have found a company that values their customers as well as having beautiful affordable jewellery.
February 12, 2025
Unprompted review
Reply from Heavenly London
Thank you Clare, we're delighted you're happy xx
Ordered a bracelet and earings
Ordered a bracelet and earings, bracelet had faulty clasp, and 24k gold plating awfull, looked tarnished, over priced for what they are. Would have sent back but assistant was a snob,and had the worst attitude. Stressful experience can do without. Wont shop here again.
August 8, 2024
Unprompted review
Reply from Heavenly London
Dear Sonia,
Thank you for taking the time to share your feedback. We were surprised to see your review, especially given the lovely 5-star review you left when you first received your pieces nearly a year ago. We’re truly sorry to hear that your experience has changed since then.
As always, we’re more than happy to help if you’re experiencing any issues. You have our email, poor nancy is on her own in the office while i wait for my new baby so apologies that we weren't able to discuss your situation together. We take great pride in our jewellery and customer experience, and we’d love the opportunity to make things right.
Best,
Maddy
Excellent service and beautiful…
Excellent service and beautiful products! Highly recommend this small business, my sisters, my mum and daughter all wear their jewellery, we love it!! Xx
January 31, 2025
Feel like I have been to the best…
Feel like I have been to the best diamond store without any pressure of my bank account and am wearing 2 rings on the same finger for pure ostentatious bling. I feel a million bucks. Lovely finish. LOVE the style. B Corp for the win. Beautiful small business happy to support xxx
February 6, 2025
Reply from Heavenly London
Thank you so much for your kind feedback x
Heavenly London is a spectacular…
Heavenly London is a spectacular company to deal with.
Heavenly London is swift, expert, and beautiful.
January 31, 2025
Reply from Heavenly London
Thank you Anne for sharing your lovely review! X
Quick delivery.
Quick delivery.
Beautiful presentation and jewellery is gorgeous. Will definitely order again.
January 27, 2025
Reply from Heavenly London
Thank you so much for taking the time to share your positive experience with us. It means so much
I purchased a few items in the…
I purchased a few items in the sale,absolutely beautiful pieces,the most gorgeous gold,and what a sparkle from the stones,all in all,100% will be purchasing more full price items from heavenly London,perfect in every way ❤️
January 6, 2025
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