Ordered a bracelet from Maddie and was sent earrings by mistake. After a couple of calls Maddie very kindly offered to send me the bracelet free of charge. I was so touched by her kindness. I have... See more
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Review summary
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Reviews shaping this summary
My absolute go-to for delicate and statement jewellery! I couldn’t love this small, independent brand more if I tried! Each piece has an exquisite art deco feel. The founder, Maddie, and Nancy who wor... See more
I reached out to Maddy to enquire about making a bespoke lab emerald ring and from start to finish she and her team worked to get the design just right for me. I got to choose the lab grown emerald wh... See more
I can’t give this company enough stars Over the years I have bought many beautiful gorgeous pieces and every time I am so thrilled excited when I receive them always the perfect rings, necklace o... See more
Company details
Written by the company
Meet Heavenly London, the pioneers in imitation diamond jewellery. Founded in 1993 Heavenly London was born out of a desire to create covetable pieces for friends and family. The same ethos remains today as always; to create luxury jewellery that’s accessible to all. A favourite with modern women who value variety as much as craftsmanship, the brand has evolved, expanding beyond its necklace origins, to bring imitation diamonds and demi-fine jewellery to your entire jewellery collection.
Contact info
Marlborough, sn8, Witlshire, United Kingdom
- 01672520909
- hello@heavenlylondon.com
- heavenlynecklaces.com
4.7
Excellent
192 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
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Bespoke Jewellery
Heavenly London what can I say they exceeded my expectations and delivered the most beautiful bespoke bracelet. Their customer service is second to none and although this was sourced remotely they kept me informed about everything and did not rush me when making decisions.
Fantastic experience 😊
January 3, 2025
Reply from Heavenly London
Thank you, it's an honour to work on your beautiful custom pieces with you x
Such an amazing company
Such an amazing company. Their products are stunning and customer service second to none.
January 3, 2025
Reply from Heavenly London
Thank you so much, its our pleasure X
The quality of their jewellery is first…
The quality of their jewellery is first class and their stones are the best dupes I’ve seen
January 2, 2025
My favorite jewelry brand
Heavenly London has become my favorite jewelry brand! As someone from Austria, I’ve never had any issues with customs, making the entire experience smooth and stress-free. I own five stunning pieces, two pairs of earrings and three Moissanite necklaces and they’re just as dazzling after months of wear.
As a women-led, eco-conscious brand, they truly stand out. My two custom designs were flawless, the team was attentive, friendly, and brought my ideas to life perfectly.
I can’t wait to expand my collection. If you’re looking for sustainable, beautifully crafted jewelry, Heavenly London is the perfect choice!
Kind regards,
Anne
December 1, 2024
Unprompted review
Reply from Heavenly London
Thank you so much! X
Beautiful Bracelet
I'm very pleased with my purchase, I haven't taken it off since it arrived. The service and delivery was excellent. Thank you,
November 25, 2024
Reply from Heavenly London
Thank you XX
Great service, great product.
Customer Services answered my pre purchase query promptly and efficiently. Very helpful.
Earrings are good quality and very pretty. I am pleased that I bought from Heavenly.
November 27, 2024
Sparkle for Days!! Silver Billes Necklace
The moissanite is large 2cts and sparkles beautifully. The chain is generous 21” and falls lower than any of my other necklaces and has plenty of movement which I really like. Very happy with my purchases from Heavenly. Great customer service from a female owned glamorous company.
November 25, 2024
Reply from Heavenly London
Thank you X
Beautifully made jewellery
Beautifully made jewellery. Lovely packaging and really fast delivery. Massive fan of this brand, I always get so many compliments wearing the pieces I have xx
November 25, 2024
Reply from Heavenly London
Thank you so much x
Perfect experience
October 25, 2024
Gorgeous piece of costume jewellery
Gorgeous piece of costume jewellery. I used it on occasions and try to be e really careful with it as one can be.
Sadly scratches easily as one can expect and also tarnishes hence looses its gold a bit after some time which I believe is normal wear and tear…
Price a bit too high would buy more if the rings were around £90-£100
October 1, 2024
Elegant earrings with impeccable…
Elegant earrings with impeccable quality and very smart new clasp. Very comfortable to wear for the size of earrings.
October 7, 2024
Reply from Heavenly London
What a beautiful review thank you SO much XXX
Reply from Heavenly London
So pleased! Thank you XXX
Reply from Heavenly London
Lovely thank you so much XX
Beautiful ring
Beautiful ring! As with all Heavenly pieces, it looks stunning. Fast delivery and 1st class service as always.
September 30, 2024
Reply from Heavenly London
You're so lovely thank you X
Heavenly london were prompt on dealing…
Heavenly london were prompt on dealing with my bracelet a stone fell out there jewellery is beautiful I was just unfortunate they are sending a new one out no hassle no problem I would definitely buy again from them thanks girls x
September 19, 2024
Unprompted review
Honestly the best customer service…
Honestly the best customer service ever. I thought size L for a ring was L for large. When I asked for a swap they were so lovely and really helped me get the correct size. Very happy customer !
September 13, 2024
Unprompted review
Reply from Heavenly London
Thank you X
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