Mercedes Benz-dealer Hedin Automotive - Amstelveen Reviews 

309
TrustScore 4 out of 5

4.2

Spinnerij 9, 1185 ZN Amstelveen, NL


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Rated 5 out of 5 stars

Excellent service. Very nice and polite people. Fair and transparent price given upfront. price. They don’t cheat. Quick fix

Company replied

Rated 5 out of 5 stars

Prompt service to full satisfaction. Also agreed to my last minute request for the APK.

Company replied

Rated 1 out of 5 stars

I had an appointment for service on 15/02 when my car was checked. Right after that I went on a long drive to Austria and on the way back my car broke down showing fault in the engine. Mercedes servic... See more

Company replied


Company details

  1. Car Dealer

About Mercedes Benz-dealer Hedin Automotive - Amstelveen

Written by the company

Hedin Automotive: jouw partner in mobiliteit

Hedin Automotive is een van de grootste automotiveconcerns in Nederland. Bij ons kun je een auto kopen, leasen en huren. Daarnaast verzorgen wij (merk-erkend) schadeherstel, bedrijfswageninrichting en kunnen we je auto naar wens bestickeren. Uiteraard onderhouden we je auto, repareren we hem als dat nodig is en draaien wij onze hand niet om voor een bandenwissel of APK. Kortom Hedin Automotive is een allround autobedrijf.

Wij helpen je graag om mobiel te zijn én blijven.


Contact info

  • Spinnerij 9, 1185 ZN, Amstelveen, Netherlands

4.2

Great

TrustScore 4 out of 5

309 reviews

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1-star

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4.2

All reviews

(309)

479 reviews in the last 12 months

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Rated 5 out of 5 stars

Good service and friendly staff

Good service and friendly staff. They don't try to apply unnecessary services.

June 20, 2025
Mercedes Benz-dealer Hedin Automotive - Amstelveen logo

Reply from Mercedes Benz-dealer Hedin Automotive - Amstelveen

Dear Mr. Demirkan,

Thank you for your kind review. We are glad you experienced our service as honest and helpful. You are always welcome.

Kind regards
Justin from Hedin Automotive

Rated 5 out of 5 stars

Prompt service to full satisfaction

Prompt service to full satisfaction. Also agreed to my last minute request for the APK.

February 2, 2023
Mercedes Benz-dealer Hedin Automotive - Amstelveen logo

Reply from Mercedes Benz-dealer Hedin Automotive - Amstelveen

Beste N. Grover,

Bedankt voor deze positieve review.

Met vriendelijke groet,
Lisette van Hedin Automotive

Rated 5 out of 5 stars

Excellent service

Excellent service. Very nice and polite people. Fair and transparent price given upfront. price. They don’t cheat. Quick fix

January 19, 2023
Mercedes Benz-dealer Hedin Automotive - Amstelveen logo

Reply from Mercedes Benz-dealer Hedin Automotive - Amstelveen

Dear R. Kwiatkowska,

Nice to read that you are satisfied. Thank you for your review.

Sincerely,
Lisette of Hedin Automotive

Rated 5 out of 5 stars

Friendly crew

October 13, 2022
Mercedes Benz-dealer Hedin Automotive - Amstelveen logo

Reply from Mercedes Benz-dealer Hedin Automotive - Amstelveen

Dear B. Cheng,

Nice to read that you are satisfied. Thank you for your review.

With regards,
Henri van Stern

Rated 5 out of 5 stars

Goed

Good service and done in time

October 3, 2022
Mercedes Benz-dealer Hedin Automotive - Amstelveen logo

Reply from Mercedes Benz-dealer Hedin Automotive - Amstelveen

Beste A. Hansen,

Bedankt voor uw beoordeling. Fijn om te lezen dat u tevreden bent over de service.

Met vriendelijke groet,
Henri van Stern

Rated 5 out of 5 stars

Great service!

Good service

September 29, 2022
Mercedes Benz-dealer Hedin Automotive - Amstelveen logo

Reply from Mercedes Benz-dealer Hedin Automotive - Amstelveen

Beste RP,

Thank you for your responce and review. Looking forward to your next visit.

With regards,
Henri van Stern

Rated 4 out of 5 stars

Good service and friendly environment

It was the first time I took my car to Stern Amstelveen. Normally I go the one near by Arena which is closer to me. But everything went well and smoothly. Friendly environment.

September 16, 2022
Mercedes Benz-dealer Hedin Automotive - Amstelveen logo

Reply from Mercedes Benz-dealer Hedin Automotive - Amstelveen

Dear H. Gulge,

Thank you for visiting our shore in Amstelveen and your review. Nice to read that you are satisfied with your visit.

With frendly regards,
Henri van Stern

Rated 1 out of 5 stars

I had an appointment for service on…15 February

I had an appointment for service on 15/02 when my car was checked. Right after that I went on a long drive to Austria and on the way back my car broke down showing fault in the engine. Mercedes service arrived and I was told the fault has happened 96 times already, so was there at the moment I went to service. However it wasn't looked at. Additionally I went to change to winter tires right after the service on 15/02 and was told there is a leakage of suspension, which was also not looked at Mercedes service. I am very dissatisfied with the service I was provided.

March 11, 2022
Mercedes Benz-dealer Hedin Automotive - Amstelveen logo

Reply from Mercedes Benz-dealer Hedin Automotive - Amstelveen

Dear Madam,

Thank you for your review. We are very sorry to hear that our service did not meet up with your expectations. We have informed our dealership location of your review and have asked them to get back to you.

With regards
Henri van Stern

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