Good service and friendly staff. They don't try to apply unnecessary services.
Company replied
Spinnerij 9, 1185 ZN Amstelveen, NL
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Good service and friendly staff. They don't try to apply unnecessary services.
Company replied
Excellent service. Very nice and polite people. Fair and transparent price given upfront. price. They don’t cheat. Quick fix
Company replied
Prompt service to full satisfaction. Also agreed to my last minute request for the APK.
Company replied
I had an appointment for service on 15/02 when my car was checked. Right after that I went on a long drive to Austria and on the way back my car broke down showing fault in the engine. Mercedes servic... See more
Company replied
Written by the company
Hedin Automotive is een van de grootste automotiveconcerns in Nederland. Bij ons kun je een auto kopen, leasen en huren. Daarnaast verzorgen wij (merk-erkend) schadeherstel, bedrijfswageninrichting en kunnen we je auto naar wens bestickeren. Uiteraard onderhouden we je auto, repareren we hem als dat nodig is en draaien wij onze hand niet om voor een bandenwissel of APK. Kortom Hedin Automotive is een allround autobedrijf.
Wij helpen je graag om mobiel te zijn én blijven.
Spinnerij 9, 1185 ZN, Amstelveen, Netherlands
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Good service and friendly staff. They don't try to apply unnecessary services.

Reply from Mercedes Benz-dealer Hedin Automotive - Amstelveen
I booked annual service and tires change. Reception was helpful and flexible. Very satisfied overall
Albert and team have as always done a great job for me. Thanks for all excellent work over past years.
Prompt service to full satisfaction. Also agreed to my last minute request for the APK.

Reply from Mercedes Benz-dealer Hedin Automotive - Amstelveen
Excellent service. Very nice and polite people. Fair and transparent price given upfront. price. They don’t cheat. Quick fix

Reply from Mercedes Benz-dealer Hedin Automotive - Amstelveen

Reply from Mercedes Benz-dealer Hedin Automotive - Amstelveen

Reply from Mercedes Benz-dealer Hedin Automotive - Amstelveen
It was the first time I took my car to Stern Amstelveen. Normally I go the one near by Arena which is closer to me. But everything went well and smoothly. Friendly environment.

Reply from Mercedes Benz-dealer Hedin Automotive - Amstelveen
I had an appointment for service on 15/02 when my car was checked. Right after that I went on a long drive to Austria and on the way back my car broke down showing fault in the engine. Mercedes service arrived and I was told the fault has happened 96 times already, so was there at the moment I went to service. However it wasn't looked at. Additionally I went to change to winter tires right after the service on 15/02 and was told there is a leakage of suspension, which was also not looked at Mercedes service. I am very dissatisfied with the service I was provided.

Reply from Mercedes Benz-dealer Hedin Automotive - Amstelveen
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