After 4 years of using their product, my glasses broke by incident and now after 4 happy years I’m back to hemmet with a new pair of glasses. Comparing with what I had 4 year ago, the quality has incr... See more
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Unfortunately, my experience with Hemmet® Brand has been very disappointing. I placed an order that never arrived, and all my attempts to contact the company have failed. Customer support doesn’t... See more
Company replied
The product is super high quality, prescription lenses are really comfortable and accurate. Sunglasses are really nice and cool. Highly recommended
Best looking sunglasses in my opinion. Also the support was super polite and helpful with helping with delivery issue for my country. 10/10
Company details
Written by the company
Fondato nel 2016 da Leonardo e Gianpiero, Hemmet® è un marchio italiano indipendente che disegna e realizza Occhiali da Vista, Occhiali da Sole, Orologi e Accessori distintivi dal design unico e senza tempo.
Contact info
Via Privata del Gonfalone, 3, 20121, Milano, Italy
- support@hemmetbrand.com
- hemmetbrand.com
3.8
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect customer experience!
Glasses arrived on time! up to 48 hours! Perfect style and nice material. Totally recommend!
April 10, 2021
Unprompted review
Unhappy client!
For the 3 time I’m writing opinion, and it’s still very bad. I would like to return my purchase. I’m trying to contact you from almost 2 weeks via email, fb, Instagram, what’s up. Nobody reacting for my messages and I’m constantly receiving emails with request for opinion. So my opinion, I’ll never but from you and if somebody will ask me I’ll always tell them how you treat the clients.
April 9, 2021
Occhiali da sole The Hemmet Vintage…
Occhiali da sole The Hemmet Vintage Raider Tortoise... Che dire?! Tutto perfetto! Consegna in meno di 24h con possibilità di pagamento alla consegna, modello unico per estetica e stile! Proprio per chi è amante del vintage come me! Ottima esperienza 🤟
April 8, 2021
Unprompted review
Perfect 👍🏻👍🏻👍🏻👍🏻
April 6, 2021
Unprompted review
Nice glasses, and good value for the money
Very fast delivery, and nice way of communicating about the brand. However the e-mail reminders about reviewing could be less.
April 6, 2021
Unprompted review
Bennet brand è favolosa
March 30, 2021
Great product
March 23, 2021
Helmet clip on
Helmet clip on
Great product
Fast delivery
Excellent customer experience
March 22, 2021
Unprompted review
Clip review
I am absolutely satisfied with the product, especially with the delivery as well. One thing was annoying to me when I’m shopping.
I wanted to buy a black and blue clips for my frame, but a lot of type of these aren't available right now. So I was forced to buy a piece of silver. I would definitely expand the base colors if I really need to advise something.
Everything else was impeccable to me. Congratulations guys.
March 21, 2021
Unprompted review
Reply from Hemmet® Brand
Dear Customer,
your order has a high risk of fraud detected.
Please provide us with more information on why you used different credit cards in different people's names to make your purchase in order to ship your order as soon as possible.
Great one!!🤩
March 19, 2021
Unprompted review
Unique style...
Delivered not later than 48 hours. Styles are unique but some are fit only for a smaller face... mine is a Vintage Thunder polarized... cute but a little small for me...’
March 19, 2021
Unprompted review
I ordered sunglasses but they don't fit…
I ordered sunglasses but they don't fit so I contacted the website and no one never responded me on numerous emails.. So I wouldn't recomend to anyone to use this brand...
March 17, 2021
Reply from Hemmet® Brand
Dear customer,
we are so sorry to hear that!
In order to make a Return you need to send an email to returns@hemmetbrand.com!
This brand is not serious!!!
I want to return my order, however since 10 days I never receive any response so far neither via email nor whatsap. This is not a serious brand!!!
March 5, 2021
Unprompted review
Reply from Hemmet® Brand
Hey Luca, we are sorry to hear that. Be sure to send your return request via email to returns@hemmetbrand.com!
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