After 4 years of using their product, my glasses broke by incident and now after 4 happy years I’m back to hemmet with a new pair of glasses. Comparing with what I had 4 year ago, the quality has incr... See more
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Unfortunately, my experience with Hemmet® Brand has been very disappointing. I placed an order that never arrived, and all my attempts to contact the company have failed. Customer support doesn’t... See more
Company replied
The product is super high quality, prescription lenses are really comfortable and accurate. Sunglasses are really nice and cool. Highly recommended
Best looking sunglasses in my opinion. Also the support was super polite and helpful with helping with delivery issue for my country. 10/10
Company details
Written by the company
Fondato nel 2016 da Leonardo e Gianpiero, Hemmet® è un marchio italiano indipendente che disegna e realizza Occhiali da Vista, Occhiali da Sole, Orologi e Accessori distintivi dal design unico e senza tempo.
Contact info
Via Privata del Gonfalone, 3, 20121, Milano, Italy
- support@hemmetbrand.com
- hemmetbrand.com
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Replied to 100% of negative reviews
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Perfect🙏🏻
Great product
Be aware
Be aware. There is no customer service whatsoever. If you want to take your chances, pay with paypal. This used to be a reliable brand, but not anymore. And the quality of their glasses frames is terrible, they gonna break with a year of careful use.

Reply from Hemmet® Brand

Reply from Hemmet® Brand
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