Hertz Car Sales IRL Reviews 

253
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are extremely helpful, professional, and transparent throughout the entire purchase process. People also deeply appreciate the exceptionally smooth user experience and efficient service when acquiring a new vehicle. Consumers note that representatives go above and beyond to answer questions and ensure everything runs seamlessly. Some reviewers were not happy with unexpected mechanical problems, faulty parts, or missing items after completing their vehicle purchase. A few buyers noted that resolving these unexpected issues or getting a response regarding missing accessories proved difficult.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly during their car-buying journey.... See more

Service

Customers had positive experiences with service, describing the overall process as smooth, quick, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for going above and... See more

Product

Users describe positive interactions with product, expressing that their vehicles arrived in perfect... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently purchased a car from Stephen at Hertz Car Sales, Cork city. From start to finish, Stephen could not have been more helpful or approachable! Any query, big or small, was no problem to Stephen... See more

Rated 5 out of 5 stars

I recently purchased a car from Hertz and dealt with Souhail. I spotted the car online and rang the shop in Dublin. He was very enthusiastic and eager to get a deal done from the beginning. We had lot... See more

Rated 5 out of 5 stars

I bought a car from Hertz on North Circular Rd three days ago. I want to especially thank Souhail for his excellent service and professionalism. He was attentive from the first call, answering my ques... See more

Rated 5 out of 5 stars

Bought my 23 Ford Focus through Hertz with the scrappage trade-in. Mark Cleary assisted me. Mark was amazing throughout the process. He was absolutely brilliant. Thanks, Mark. Even with the hiccups t... See more


Company details

  1. Car Dealer
  2. Car Finance and Loan Company
  3. Used Car Dealer

About Hertz Car Sales IRL

Written by the company

Hertz Car Sales dealerships have a wide variety of nearly new cars to choose from, with multiple leading car brands, models and specifications available. With a vast choice from our extensive fleet, we meticulously pick the best to sell on our forecourt. As you’ll find when you visit our used car dealerships, our cars aren’t old - they’re nearly new. Over the course of their young life, all our cars have been methodically maintained and kept spotlessly clean with weekly valeting, making our stock showroom fresh. With our arrival in the heart of North Dublin, Blarney, Cork, Dun Laoghaire and now Limerick, Hertz Car Sales changes the used car landscape in Ireland, bringing a new experience to the affordable used car market. Compare our prices and you’ll realise just how competitive we are. We endeavour to be the cheapest in the market place, but that doesn’t mean we cut back on our high standards or level of service. Our goal is to build on our long established reputation, to ensure we continually deliver on our high standards of customer service and ensure that we have exceptionally satisfied customers. Buying a car doesn’t have to be complicated. Our aim is to keep the whole process as simple as possible while still offering a 5 star service! USED CARS FINANCE APPLICATION LOCATIONS CONTACT US

Contact info

4.8

Excellent

TrustScore 5 out of 5

253 reviews

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No recent history of asking for reviews

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4.8

All reviews

(253)

79 reviews in the last 12 months

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Rated 5 out of 5 stars

Dealt with Dan in Hertz Blarney

Dealt with Dan in Hertz Blarney. He was so helpful. Great for following up with any questions or queries, very personable, and made the process of trading in my own car and purchasing the new car so easy. Delighted with my new car and hope to have many happy miles ahead with it.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Would Recommend To Anyone!!

Genuinely a lovely experience dealing with Sean at Hertz! Explained everything so well and when I had any questions, he answered in a very clear way! Such a great experience and would definitely recommend them to anyway looking into getting a new car!

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

SKODA OCTAVIA

We bought a Skoda Octavia from Hertz Cars Sales Blarney a few weeks back. I dealt with Kieran and Graham. They were so helpful and did all they could to make the sale fast and easy. I would highly recommend them and will definitely be going there again when wanting to purchase our next car in the future.

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

I had a lovely experience from the…

I had a lovely experience from the moment I contacted Gerry, right through to driving home in my new car today.
Gerry took the time to send me a personalised video of the car I wanted and made the whole experience enjoyable and took away the nerves of buying a new car.
Even had a good laugh with both Gerry and his colleague mark!

Cannot recommend enough. Thanks a million guys!

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Souhail's a Gentleman

I dealt with Souhail with the purchase of my Dacia and he was an absolute gent right the way through the process.

Always happy to answer questions, sent on a 5min video of the vehicle on enquiry and additional photos at a later time.

Made the process nice and easy and had my questions answers and the car under me in less than a couple weeks. Fully valeted and a tank of petrol to top it off.

Delighted with the car and couldn't be happier with the service.

April 19, 2025
Unprompted review
Rated 5 out of 5 stars

Opel Grandland X - Great Service

Bought my Opel Grandland X from this location. The car is absolutely fantastic and looked after really well. Sohail helped with everything really proactively. Couldn’t be happier with the service and the car. Would recommend to anyone looking for a used Vehicle to look at Hertz.

March 10, 2025
Unprompted review
Rated 1 out of 5 stars

Took Delivery of 231 Corsa with faulty tyre pressure valves, only found out 50km into journey home..

I have bought several cars (3 Opels & 1 Ford) from the north side shop…over the years, It was always a excellent experience.. now it’s ruined by this last deal..
I took delivery of a 231 corsa a week & half ago.. had no problem during purchase process, but that’s where it ends, on my journey home, at about 50km from the shop my tyre valve warning light came on.. as they have fitted 3 new cheap tyres prior to delivery, went to garage checked the pressure and was 220 on all four, as per my instructions on car door... I took the car to the Opel dealerservice in Navan and they reset the warning light, I work in the south side, and used the car 5 times either way on return distance of 125 km/day and the light warning light went on on every journey after about 100 km, the first thing the dealer asked was the tyres replaced, which I confirmed, that 3 was replaced with a different brand as the manufacturer fitted contenental, I have also flagged that with Sohail and he dismissed this, that’s it’s ok, which they said should be all the same..as well, the car is still under warranty, and said, hertz neeeds to fix, before it can come back for them to look back on the warrenty. I dealt with “Sohail” the sales person at hertz… and he refuse to take the car in to get it fix as he blatantly told me once the car leave the show room it’s my issue, I took delivery, unknowingly with that fault, it was not disclosed to me prior to me driving off the floor.. the light went on after 50 km from the shops, the valves are likely, damaged,Hertz (Sohail) did not want to take accountability.responsible on fault as one of hertz as he is their representative., .
He told me a manager will call me, three days later still waiting, there are no complaints channel but the showroom where you bought, he had no colleague helping to solve my problem, and Sohail’s efforts excuses is quite unexceptable, pathetic, as now they have my money and him in particular does not care..,, typical 2e hand mentality.. I spend a lot of money with no fault backup, if something go wrong.they will use the same tactic.. . quite frankly I will never go back to that showroom in N Circulars Road as I cannot trust their conduct.. what if something bigger happened, hertz and that shop will hang you up to dry with the cost, there is zero after sales support.. they don’t give a damn.. particularly “Sohail”
I urge all the readers if they go to that showroom in North curculiar never to deal with Sohail.. as he is only interested in the commission,, or if you ran into him at any other showroom floor…he promise to call back, but you have to chase him.. he will cause you heartache.. frustration..
Sohail’s dealing with this issue is non existent, appalling, it’s not solved, hertz has no intentions to solve this problem, I’m sitting with the cost.. as this has nothing to do with warrenty (changing tyres is outside warrenty) valves are damaged or faulty.. there is no after service, accountability from Sohail or Hertz Car Sales Devision Northside
no intervention from hertz company..
Stay Away from Hertz North Circular Road Dublin..
Anyone is welcomed, to contact me:
085197600 Jacob

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

Mazda cx 5

From the start Mark and Gerry went above and beyond to find us the car we wanted that suited our budget. They did not rush us and listened to our requirements and I cannot thank Mark and Gerry enough for all their help

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great work from Blarney Team

Dan in the Blarney show room went above and beyond to find a car that fitted the spec I was looking for, despite circumstances changing while I was looking for a car, he managed to find a car in Dublin for me.

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Very friendly and helpful staff

Daniel was very helpful, taking his time to show me the options available. I'm very happy with the purchase and the friendly service from Daniel and the rest of the staff at Hertz.

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

Gerry and hertz very good

Gerry was great to deal with and really pleased with our new vw . Very helpful and guided us through best car for our needs and went through a couple of diffrerent options. Very helpful and recoomend

February 18, 2025
Unprompted review

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