Hertz Car Sales IRL Reviews 

253
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are extremely helpful, professional, and transparent throughout the entire purchase process. People also deeply appreciate the exceptionally smooth user experience and efficient service when acquiring a new vehicle. Consumers note that representatives go above and beyond to answer questions and ensure everything runs seamlessly. Some reviewers were not happy with unexpected mechanical problems, faulty parts, or missing items after completing their vehicle purchase. A few buyers noted that resolving these unexpected issues or getting a response regarding missing accessories proved difficult.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly during their car-buying journey.... See more

Service

Customers had positive experiences with service, describing the overall process as smooth, quick, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for going above and... See more

Product

Users describe positive interactions with product, expressing that their vehicles arrived in perfect... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently purchased a car from Stephen at Hertz Car Sales, Cork city. From start to finish, Stephen could not have been more helpful or approachable! Any query, big or small, was no problem to Stephen... See more

Rated 5 out of 5 stars

I recently purchased a car from Hertz and dealt with Souhail. I spotted the car online and rang the shop in Dublin. He was very enthusiastic and eager to get a deal done from the beginning. We had lot... See more

Rated 5 out of 5 stars

I bought a car from Hertz on North Circular Rd three days ago. I want to especially thank Souhail for his excellent service and professionalism. He was attentive from the first call, answering my ques... See more

Rated 5 out of 5 stars

Bought my 23 Ford Focus through Hertz with the scrappage trade-in. Mark Cleary assisted me. Mark was amazing throughout the process. He was absolutely brilliant. Thanks, Mark. Even with the hiccups t... See more


Company details

  1. Car Dealer
  2. Car Finance and Loan Company
  3. Used Car Dealer

About Hertz Car Sales IRL

Written by the company

Hertz Car Sales dealerships have a wide variety of nearly new cars to choose from, with multiple leading car brands, models and specifications available. With a vast choice from our extensive fleet, we meticulously pick the best to sell on our forecourt. As you’ll find when you visit our used car dealerships, our cars aren’t old - they’re nearly new. Over the course of their young life, all our cars have been methodically maintained and kept spotlessly clean with weekly valeting, making our stock showroom fresh. With our arrival in the heart of North Dublin, Blarney, Cork, Dun Laoghaire and now Limerick, Hertz Car Sales changes the used car landscape in Ireland, bringing a new experience to the affordable used car market. Compare our prices and you’ll realise just how competitive we are. We endeavour to be the cheapest in the market place, but that doesn’t mean we cut back on our high standards or level of service. Our goal is to build on our long established reputation, to ensure we continually deliver on our high standards of customer service and ensure that we have exceptionally satisfied customers. Buying a car doesn’t have to be complicated. Our aim is to keep the whole process as simple as possible while still offering a 5 star service! USED CARS FINANCE APPLICATION LOCATIONS CONTACT US

Contact info

4.8

Excellent

TrustScore 5 out of 5

253 reviews

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4.8

All reviews

(253)

79 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

Derek and Gerry were extremely helpful when buying my new car from Hertz. From the time I contacted them to collecting the car was a first class service. I would highly recommend them to anybody looking to buy a car.

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

I bought my Insignia Elite from Hertz…

I bought my Insignia Elite from Hertz Car Sales. I enjoyed the sales person Gerry O'Dwyer. He was competent and relaxed, capable and answering all my questions. A great plus is, that I only dealt with one person form my first call till the final signing of the contract. Gerry rang me one week later and asked if the car is to my satisfaction. It certainly is.

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

A huge thank you to Gerry and the…

A huge thank you to Gerry and the entire team at Hertz Car Sales IRL – Dun Laoghaire! I recently purchased a car from them, and I couldn’t be happier with the experience. From start to finish, the service was absolutely outstanding. The entire process was seamless, stress-free, and handled with the utmost professionalism. When I went to collect my car, I was thrilled to find it in excellent condition, just as promised. I truly appreciate the team's dedication and customer-first approach. If you're looking for a hassle-free car buying experience with top-notch service, I highly recommend them!

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Easy process

Easy process, great range of cars. Gerry made the whole process very easy and explained everything fullt

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great range of quality cars

Great range of quality cars. Staff were very helpful and Gerry O’Dwyer in particular was professional, helpful and a pleasure to deal with. Would recommend him to anyone looking for a cars.

February 22, 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Hertz car sales.

I had a great experience with Hertz car sales. Everything went very smoothly this was mainly down to the great staff. Very courteous and helpful. Sean was the sales person I delt with and it was a pleasure dealing with him. After my experience buying my new car I would have no problem recommending Hertz car sales to friends and family.

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

Gerry and Sean from Glenageary branch…

Gerry and Sean from Glenageary branch were so great to deal with, they went above and beyond to help me to choose the right car for me and made sure I am aware of the new delivery that was coming in the next day. Gerry was so right and I ended up by walking out with that my new car the same day, pleasure to deal with and I'll will be back.

January 11, 2025
Unprompted review
Rated 5 out of 5 stars

Recommend 100%

A very good company to buy our new car from. Sean and Aaron were a pleasure to deal with. Thanks again lads.

January 4, 2025
Unprompted review
Rated 5 out of 5 stars

Happy Customer with Hertz Dun Laoghaire

I met Sean on my first visit to Hertz Dunlaoghaire. I wanted to replace my car with a more recent version of the same model.
Sean was very helpful, listened to my situation and gave me all the options available within my budget. Any query’s we’re addressed and information provided clearly. Good follow up and very pleasant and personable. It was easy to make the decision to upgrade.
Graham, the finance person went through the contract in detail and clearly.
I collected the car from Gerry who facilitated a smooth transfer from my own car to the new model.
Very efficient staff, pleasant and straightforward to engage with at every step. Really happy to recommend Hertz based on my own experience.
Catrina Doyle

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from Gerry O'Dwyer…

Excellent service from Gerry O'Dwyer could not have been more helpful very professional, I also got a very good deal on my trade in.
I would highly recommend Gerry and all the staff in Hertz Glenageary Dublin for a great deal and excellent service

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Great options and service

It was great dealing with Dan in the Limerick branch. He did as much as possible to get me a good deal with a great car. We came back to Hertz after we bought from them in 2021. And I know we'll return in a couple of years because of the options and service.

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Superb service

I purchased a Skoda Octavia Hybrid. I dealt with Gerry who was excellent and very helpful and accommodating as I couldn't view the car for over a week after I putbthe deposit down and couldn't collect it for a week after we agreed price etc. when I went to collect the car Gerry had all the paperwork ready. Car was ready to go fully charged and I was in and out with my new car. Cant say enough about my experience and also I must mention Sean who looked after me when Gerry wasn't available.

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

Quick collection & dropoff

Now I'm a Hertz Gold member, I find that their service has just gotten a lot more useful for me, with the ability to get the car even faster. I do like getting the car information the night before, this was handy so I could give it to my hotel for my parking space, in advance. I use Hertz 3-5 times a year, and I feel like it's up there with as painless as it can be when it comes to car rental.

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

I recommend this company

I recommend this company, excellent contact, always willing to help, service at the highest level, I am glad that I could use your service. everything at a high level, thank you and I recommend! Thank Sean !

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Bought my car from Hertz Dun Laoghaire

Bought my car from Hertz Dun Laoghaire. I am very grateful for the professionalism we received from Cormac, his attention to detail and the before and after sale advice and guidance was excellent. We were met with a friendly welcome and no matter how many cars we wanted to look at before making a decision, this was met with patience and kindness.

October 7, 2024
Unprompted review
Rated 5 out of 5 stars

Great options

Hertz Car Sales offers excellent information on their vehicles and competitive pricing. They provide flexible purchase options and outstanding customer service. Cormac, in particular, was very helpful and knowledgeable, making the overall experience smooth and easy. Highly recommend checking them out!

October 10, 2024
Unprompted review

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