Special Stars Foundation Reviews 

391
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Brilliant service as always. Have been ordering these since I can remember. Good quality brilliant price , cannot fault anything. Thank you so much

Rated 5 out of 5 stars

Fantastic charity that’s organises events and workshops for children and adults with disabilities.. We as a family been lucky enough for my son to access to this charity since early 2014 and experien... See more

Rated 5 out of 5 stars

Such a wonderful place. The kind lady in the shop gave me around 15 minutes of her time, kindly giving me lots of advice and help. The welcoming nature and kindness shown is absolutely lovely and I al... See more

Rated 4 out of 5 stars

Needed sunflower lanyard ID card and case Ordered from the website. Pretty simple and easy purchase. Although I hadn't realised it was all separate and therefore ended up placing 2 order's one afte... See more

Company details

  1. Disability Services and Support Organisation
  2. Charity
  3. Disability Equipment Supplier
  4. Non-Profit Organization

Written by the company

Special Stars Foundation are a registered charity (registration number 1156237). We provide a range of social and creative learning opportunities for people with complex disabilities, alongside support, advice and training services for parent carers Alongside this, we are committed to sourcing and stocking specialist items designed with individuals with disabilities in mind, with the aim of supplying these items to families across the UK for the lowest possible cost Find out more about the work we do at www.heyspecialstars.co.uk


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

391 reviews

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Hasn’t replied to negative reviews

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4.5

All reviews

(391)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A wonderful foundation, great customer service!

I ordered 3 liquid timers and an Autism Awareness wrist band through Special Stars Foundation. I emailed them and asked for the liquid timers to be different colours.
The products arrived safely and the liquid timers were different colours, as requested!
I love them. ❤
I would definitely order from special stars foundation again!

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

SENSORY CUDDLE BALL

Purchased a 'Sensory Cuddle Ball' as a Christmas present for a family member with ASD. They love it so much, they've hardly put it down in the last month. Really soft and great that they can slide their arm through to carry it around. I might get one for myself! 😂 FANTASTIC ITEM. Many thanks Special Stars Foundation - exactly as described and pictured, quick dispatch and well packaged.

December 6, 2023
Unprompted review
Rated 5 out of 5 stars

pinocchio was fantastic!

We had the best time at pinocchio at Hull truck theatre today thanks to special stars foundation and the funding they've received.
We wouldn't have been able to afford to take the children there had it not been for special stars, we all loved it. Thank you!

December 27, 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous service

I ordered online recently and my order was delivered so quickly, especially considering it was so near to Christmas. Very pleased with the service and would not hesitate to order again from them. I had not heard of the charity before but will follow them on social media now.

December 21, 2023
Unprompted review
Rated 5 out of 5 stars

Give me space lanyard…

Thank you for my give me space lanyard that my neighbour ordered on my behalf for my daughter.

Let's hope folks see it & give her the space she needs.

December 18, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

An item was missing from my order and these guys were super swift in rectifying it and I received my item the very next day. Really pleased with the customer service and glad I’m able to support the charity.

November 27, 2023
Rated 3 out of 5 stars

It came in a reasonable time

It came in a reasonable time. I expected those cards to be a bit better quality than just a piece of paper. I’m not happy that I paid for a lanyard with ID card and only received lanyard. Essentially losing £1, which for some isn’t much but can’t say that myself.

November 28, 2023
Rated 5 out of 5 stars

Sunflowers bracelet

The sunflowers bracelet I ordered is perfect and arrived quickly too. A perfect cause. Thank you 💚🌻💛

October 7, 2023
Unprompted review

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