Noticed my bank was £45 short, on looking closer, few days before, 1p had been taken out. I have never heard of this company. Contacted Hicartoon time, first I was told they do not do refunds, After s... See more
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See what reviewers are saying
Grace really assisted me with my refund request. I'm glad to receive speedy assistance since I had a problem with my younger sibling playing with my account earlier. Thank you and I will be forever gr... See more
I accidentally bought into this site and wasn't sure what was happening when money came out of my account. I emailed them straight away and the service was first class. Harry sorted it right away, tha... See more
Just wanted to thank the team at Hicartoontime for all their great service during my time as a customer with them. My customer service agent Marshall was a great help with all my enquiries etc. Th... See more
3.9
Great
230 reviews
Hasn’t replied to negative reviews
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Marc account help
Marc I hope, has carried out my request, which he did in a timely manner, and was polite.
February 8, 2025
Unprompted review
Thanks Kenny
February 7, 2025
Unprompted review
Very well done and quick service
February 5, 2025
Unprompted review
Go and get a proper job
Go and get a proper job! Scammers.
Paid for parking at my local station and then have a decent chunk attempted from my bank. Lucky I keep my money out of the main account and only transfer it there for when I need to pay for something.
February 1, 2025
Unprompted review
Agent Andy was polite quick to resolve…
Agent Andy was polite quick to resolve and it was only 6a.m in the morning good on you keep it up and thank u for understanding
February 4, 2025
Unprompted review
Thieves
Thieves. Ok it was my fault to pay 1€ for an app but nowhere did it say that I would be charged between 30 and 40 euros a month - for what? Luckily they were stupid enough to let me know beforehand about the credit card charge so I set my card limit on too low. They've finally left me be but asked me to write a flattering review so I would be compensated. I didn't lose any money and would not compliment them anyway. Unlike other people are doing here.
December 16, 2024
Unprompted review
Took 2 payments out of my…
Took 2 payments out of my account,without my say so.
January 18, 2025
Unprompted review
Alero is helping resolve the issue
Alero is helping resolve the issue
January 16, 2025
Unprompted review
Disappointed
Signed up in error trying to pay for a coffee and sandwich in a cafe. Was able to cancel membership straight away but the company then took money from my account. They refused to refund me the money even though I explained I signed up in error. Very disappointed ☹️
January 13, 2025
Unprompted review
I mistakenly signed up to this website
I mistakenly signed up to this website. I spoke to the online chat l. My account was closed and I was promised a full refund. This should appear in my account in five days time.
January 17, 2025
Unprompted review
ThanksnEmerald for a quick response to…
ThanksnEmerald for a quick response to my concern. Im grateful to your good service. Thanks so much.
January 17, 2025
Unprompted review
Exceptional customer service
Exceptional customer service, very fast and efficient with helping with my issue.
January 16, 2025
Unprompted review
Great team management
I signed up by mistake and Declan refunded my money straight away. His service was exceptionally quick and professional. Thank you Declan.
January 15, 2025
Unprompted review
Issue addressed with Diamond.
January 15, 2025
Unprompted review
Quick and simple respectful great…
Quick and simple respectful great service
January 15, 2025
Unprompted review
Marshall was very helpful and dealt…
Marshall was very helpful and dealt with my query promptly and am very satisfied with the outcome.
January 14, 2025
Unprompted review
Fraud
Fraud, scammer.
I scanned QR Code from car park unfortunately hicartoontime.com is trying to take £38.97 from my card.
January 12, 2025
Unprompted review
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