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Hicartoontime Reviews 230

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TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Noticed my bank was £45 short, on looking closer, few days before, 1p had been taken out. I have never heard of this company. Contacted Hicartoon time, first I was told they do not do refunds, After s... See more

Rated 5 out of 5 stars

Grace really assisted me with my refund request. I'm glad to receive speedy assistance since I had a problem with my younger sibling playing with my account earlier. Thank you and I will be forever gr... See more

Rated 5 out of 5 stars

I accidentally bought into this site and wasn't sure what was happening when money came out of my account. I emailed them straight away and the service was first class. Harry sorted it right away, tha... See more

Rated 5 out of 5 stars

Just wanted to thank the team at Hicartoontime for all their great service during my time as a customer with them. My customer service agent Marshall was a great help with all my enquiries etc. Th... See more

Contact info

3.9

Great

TrustScore 4 out of 5

230 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Refund Request

Grace really assisted me with my refund request. I'm glad to receive speedy assistance since I had a problem with my younger sibling playing with my account earlier. Thank you and I will be forever grateful to you, Grace!

January 1, 2025
Unprompted review
Rated 5 out of 5 stars

Review for KATE

I had an excellent experience with the chat agent KATE. Very professional, friendly, and incredibly efficient in addressing my concerns. Their responses were clear and concise, yet detailed enough to ensure all my questions were answered. She truly made me feel valued as a customer. The interaction was seamless, and I left the conversation with a positive impression of the company’s commitment to customer care.

Highly recommend this chat support service especially Kate!

December 30, 2024
Unprompted review
Rated 5 out of 5 stars

Agent who is deserving !

The agent who spoke to me is really helpful and gave me instructions and information that I need. As a student who is new to these kinds of things, this kind of attentive agent is very helpful and important.

December 24, 2024
Unprompted review

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