Noticed my bank was £45 short, on looking closer, few days before, 1p had been taken out. I have never heard of this company. Contacted Hicartoon time, first I was told they do not do refunds, After s... See more
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See what reviewers are saying
Grace really assisted me with my refund request. I'm glad to receive speedy assistance since I had a problem with my younger sibling playing with my account earlier. Thank you and I will be forever gr... See more
I accidentally bought into this site and wasn't sure what was happening when money came out of my account. I emailed them straight away and the service was first class. Harry sorted it right away, tha... See more
Just wanted to thank the team at Hicartoontime for all their great service during my time as a customer with them. My customer service agent Marshall was a great help with all my enquiries etc. Th... See more
3.9
Great
230 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Thank you for the help and the friendly…
Thank you for the help and the friendly service
August 1, 2024
Unprompted review
Hicartoontime fraud - Scam
I reacted on a "Takealot Customer satisfaction survey" with the chance of "winning" an I-Phone 3. I completed the "survey" and entered my details as requested. The next moment money was being withdrawn from my bank account under a strange business name. When I did some investigation it surfaced that "Hicartoontime" was responsible for the fraudulent survey and subsequently started withdrawing monies from my account. Even after I contacted them directly the tried another four times to deduct money from my account. This is a scam and I have reported them to the Hampshire Police in Portsmouth, UK.
July 25, 2024
Unprompted review
Great service
July 18, 2024
Unprompted review
Based on my experience with hicartoontime, my time has been great with its service
Based on my experience with hicartoontime has been great and their service is professional and good
July 17, 2024
Unprompted review
Great Assistance
July 13, 2024
Unprompted review
Good costumer service
After I had issues with the top-up and the chatbot couldn't help me, the costumer service reached out to me and suggested individual help. I appreciated this a lot!
July 8, 2024
Unprompted review
Doing well keep up the good work
July 9, 2024
Unprompted review
It was a good page with a lot of things…
It was a good page with a lot of things to see and enjoy
April 27, 2024
Unprompted review
Awesome
I give them 5 because when i ask something or tell them something about thier site they reply to me immediately.thank you
June 3, 2024
Unprompted review
you took money from me without my…
you took money from me without my permission,
i want it back, i already filled in a complaint fraude...
June 24, 2024
Unprompted review
Same as below- thought I was paying for…
Same as below- thought I was paying for a Stanley cup competition and then kept getting charged for by this company. I did not give them permission to access my bank account - therefore reported as fraud. I received an email today asking that I give them 4/5 stars on trust pilot and then they will refund my monies. Er no. I’ve reported the transactions as fraud to my bank. Do not go near this company!
June 2, 2024
Unprompted review
What a complete scam!
What a complete scam!! I believed I was paying for shipping for a stanley cup I had supposedly won. I then got confirmation that I was paying for membership for this site. They now won’t refund the money!!! Please beware!!! It’s a complete con!!!!
June 1, 2024
Unprompted review
They responded fast
May 19, 2024
Unprompted review
They promptly addressed my concerns
They promptly addressed my concerns, were honest and followed up with me to ensure my satisfaction.
February 11, 2024
Unprompted review
send refund
April 30, 2024
Unprompted review
Easy to link with the customer service…
Easy to link with the customer service team. The query I raised is being addressed
April 14, 2024
Unprompted review
My experience was great
My experience was great even though it was for a month
April 8, 2024
Unprompted review
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