last year I visited Hifisoundclub.com, and my experience was a bit of a mixed bag. On the positive side, their customer service team was responsive and helpful. However, I couldn’t shake off the feeli... See more
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See what reviewers are saying
It's been a while since I raised a concern for some technical issues. I was glad to get to experience a quick response from the live chat agent and issues had been resolved immediately. Thank you for... See more
I was helped by your colleague Mila. And found him to be extremely polite and helpful. He very quickly recognised my issue and rectified it immediately. I am more than happy with the service I receive... See more
After a long battle with the organization. A manager by the name of Alero has been in contact with me to resolve the issue at hand. Thanks a lot Alero for being the best on resolving my issue with the... See more
4.1
Great
208 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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This scam company forced you to put…
This scam company forced you to put good reviews about them in exchange of my refund because they just deducted a subscription payment without me knowing. subscription of the items that i dont know. if you want to excempt me in your "policy" you cant really forced those who asked for refund
March 6, 2025
Unprompted review
Easy to shop
Easy to shop. Customer care is really supportive and responds quickly to your queries. They are reliable and fast.
January 13, 2025
Unprompted review
Fast Friendly & Professionally
For how fast and efficiently clients support helped me.
Very polite and professional.
Overall very satisfied with they're prompt service.
Thank You.
Jaques Horn
January 15, 2025
Unprompted review
Fraudulent website
Fraudulent website that charge your credit card without permission.
Aviod at all costs and report them.
January 13, 2025
Unprompted review
SCAMMERS AND THIEVES
SCAMMERS AND THIEVES
RATE: NEGATIVE 1,000,000,000
DO NOT TRUST HIFISOUNDCLUB OR TRUSTPILOT!
They lure you into their site even though you never signed up. Before you know it, they have your credit card details and keep stealing money from your account! They even pressure you to rate them 4 or 5 stars just to give you a fraction of the money they took – this is bribery! They even use God to manipulate people. What a shame!! They owe me €153.24 and I will not stand for this! These people are scammers with no mercy!
January 12, 2025
Unprompted review
Issue addressed by Imani
January 2, 2025
Unprompted review
Thank you fir your help Especially…
Thank you fir your help Especially Marshal
And team
Good experience
December 31, 2024
Unprompted review
Issue Resolved by Alero
After a long battle with the organization. A manager by the name of Alero has been in contact with me to resolve the issue at hand. Thanks a lot Alero for being the best on resolving my issue with the organization.
January 1, 2025
Unprompted review
Thank you Eugene.
Thank you Eugene.
Was fast, quick and immediate attention to my request.
December 26, 2024
Unprompted review
Good service by Paula listened to…
Good service by Paula listened to everything I was saying
Good company and also a very good experience
And the customer support by Paula was great
December 24, 2024
Unprompted review
great company
December 14, 2024
Unprompted review
Fraud
you go to the page where you want to buy an item and you are charged a membership instead of buying an item very misleading people and later when I submitted a request for a refund I was informed that if I leave a good opinion I was refunded the money they took!!! scandal and fraud and bad information and I would say blackmail!!!!!!!!!
November 29, 2024
Unprompted review
Appreciate customer support
I believe they are honest and sincere in their performance. I appreciate the customer support and prompt response.(Emily- Escalation)
December 11, 2024
Unprompted review
it's so great to join
December 11, 2024
Unprompted review
Great service,Eugene was so…
Great service,Eugene was so amazing,Thank you for your support
November 26, 2024
Unprompted review
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