last year I visited Hifisoundclub.com, and my experience was a bit of a mixed bag. On the positive side, their customer service team was responsive and helpful. However, I couldn’t shake off the feeli... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It's been a while since I raised a concern for some technical issues. I was glad to get to experience a quick response from the live chat agent and issues had been resolved immediately. Thank you for... See more
I was helped by your colleague Mila. And found him to be extremely polite and helpful. He very quickly recognised my issue and rectified it immediately. I am more than happy with the service I receive... See more
After a long battle with the organization. A manager by the name of Alero has been in contact with me to resolve the issue at hand. Thanks a lot Alero for being the best on resolving my issue with the... See more
4.1
Great
208 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Anything
I don’t really know about this company I just maybe accidentally subscribe
June 10, 2024
Unprompted review
last year I visited Hifisoundclub.com
last year I visited Hifisoundclub.com, and my experience was a bit of a mixed bag. On the positive side, their customer service team was responsive and helpful. However, I couldn’t shake off the feeling that something was off. The website’s trust score is quite low, and there are concerns about potential scams. I’d recommend exercising caution when using this site.
June 8, 2023
Unprompted review
The experience is very good thanks
The experience is very good thanks but i want to cancel my acount and delete it after refund process
June 5, 2024
Unprompted review
I had a problem and it was sorted out with satisfactory results
I liked their honesty in sorting out the problem
March 12, 2024
Unprompted review
I was helped by your colleague Mila.
I was helped by your colleague Mila. And found him to be extremely polite and helpful. He very quickly recognised my issue and rectified it immediately. I am more than happy with the service I received. Thankyou.
May 30, 2024
Unprompted review
That was a good talk with Customer…
That was a good talk with Customer service, he was a kind person and good in his job
May 29, 2024
Unprompted review
Good customer service,resolved my…
Good customer service,resolved my problem without any hassle at all
February 16, 2024
Unprompted review
Because of the escalation and giving…
Because of the escalation and giving considerations of refunding the charges or membership fee.
May 18, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.