I have now ordered four pairs of heels through High Heel Hierarchy - kept three, unfortunately had to send one pair back (only because they didn’t fit me). I have had such a positive experience th... See more
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See what reviewers are saying
I ordered a pair of Louboutins, something I’ve wanted for years and the experience was great from start to finish. The shoes were shipped very quickly arrived in the original box with dust bag... See more
Company replied
I constantly shop pre loved designer items and iv honestly not come across more reasonable price with the most amazing quality & honest description. I emailed there team to ask for advice I was emaile... See more
Company replied
Roberta visited me in my home (my request) to discuss my interest re consignment sale. I like her straightway. She is warm and easy to talk to. Detailed explanations re CS were discussed and I knew... See more
Company details
- Couture Store
- Clothing Store
- Fashion Accessories Store
- Handbags Shop
- Haute Couture Fashion House
- Shoe Store
Written by the company
Authentic Designer Resale and Consignment Store. We buy, consign or part-exchange designer shoes, handbags, accessories and luxury fashion. Preloved designer fashion in unworn or nearly-new condition. We buy and sell pre-loved shoes, handbags and fashion from luxury brands such Balenciaga, Balmain, Chanel, Christian Louboutin, Dior, Gucci, Fendi, Dolce & Gabbana, Bottega Veneta, Louis Vuitton, Prada, Valentino, Yves Saint Laurent and many more.
Contact info
19 Ewell Road, SM3 8DD, Sutton, United Kingdom
- 02086618888
- Admin@highheelhierarchy.com
- highheelhierarchy.com
4.8
Excellent
372 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
WOW.. Stunning
Oh my! Absolutely inlove with my CL black Hot Chicks , quality and service just perfect. Unreal price and bought them at the perfect time. Presentation of the shoes made it even more special . Thank you for my first pair!
June 1, 2023
Unprompted review
Reply from High Heel Hierarchy
Hi Bridie,
Thank you so much for your amazing 5 star review, it is very much appreciated.
We are so glad that you are happy with our service and that you are in love with the Christian Louboutin Hot Chick heels that you purchased from us. They were a bargain indeed.
Enjoy your beautiful new shoes.
Thank you for choosing us for your designer needs.
Kindest regards,
HHH
Always a pleasure dealing with this…
Always a pleasure dealing with this wonderful store. When I am a millionaire I will shop with you guys much more, I promise 😜
May 23, 2023
Reply from High Heel Hierarchy
Hi Emma,
Thank you for leaving us a 5 star review.
It is always a pleasure dealing with you too.
Luckily, due to the exceptional discounts we are offering on our designer pieces you don’t need to be a millionaire to shop with us 🙂.
We hope to see you again very soon.
Warm regards,
HHH
First time purchase, super impressed
Having never purchased from this company befire I had had questions and used the online chat option. The lady who replied was prompt in replying and was super helpful.
I put in an offer for some shoes which was accepted and I then ordered the shoes. They were dispatched quickly and I'm over the moon with them.
Thanks so much
Will definitely purchase from High Heel Heirachy again.
May 19, 2023
Unprompted review
Reply from High Heel Hierarchy
Thank you so much for your 5 star review, it is hugely appreciated.
Hope you come back soon,
Best Regards,
HHH
I have both sold and bought from HHH…
I have both sold and bought from HHH and I have to say they are fabulous! Such a smooth process for selling and the items I received from purchasing are always beautiful and immaculate condition. Thank you so much 😊
May 19, 2023
Unprompted review
Reply from High Heel Hierarchy
Hi Deanne,
Thank you so much for leaving us such an amazing 5 star review, it is hugely appreciated.
We are thrilled that you are happy with our service and hope you come back soon.
Warm regards,
HHH team
Great communication and my beautiful…
Great communication and my beautiful shoes were sent out promptly and received the next day. If you’re after a great designer bargain then I thoroughly recommend High Heel Hierarchy
April 22, 2023
Reply from High Heel Hierarchy
Hi Kate
Thank you so much for the fantastic review you gave us, we are over the moon.
So pleased you received your beautiful shoes so fast, and thank you for recommending us.
Hope you come back soon.
Warm regards:
HHH team
Pre-Loved Expertise
Roberta at High Heel Hierarchy is the most professional & courteous pre-loved retailer I have ever had the pleasure to deal with! From the first meeting I had complete confidence in her expertise. She kept me regularly updated on the sales of my items, and the payments were immediate. I will definitely only go to HHH with future pre-loved designer items.
May 3, 2023
Unprompted review
Reply from High Heel Hierarchy
Hi there,
Thank you so much for your amazing feedback, it means so much to us!
We highly appreciate your business and that you had trusted us with your beautiful designer items.
We hope to be at your service again in the future.
Warm regards,
HHH
Buying from HHH is always a pleasure!
Buying from HHH is always a pleasure. Easy, pleasant transactions. Goods are always as described, come well wrapped & fast delivery.
Really pleased with my LV bag! I love it!
Thanks Roberta! Xxx
April 9, 2023
Reply from High Heel Hierarchy
Hi Sarah,
Thank you so much for your kind review, it is hugely appreciated.
We are so grateful for your repeat custom! I hope you love your LV bag and hope you come back soon.
Warm regards,
HHH
Can’t recommend them highly enough
Everything about the 2 purchases was excellent the quality of the items the speed of dispatch the care of packing and the price cannot fault them in any respect will be purchasing again
April 18, 2023
Reply from High Heel Hierarchy
Hi Simon,
Thanks so much for taking the time to leave us a 5 star review, it means so much to us!
We are so pleased you are happy with our service and your Your business is highly appreciated.
Warm regards,
HHH
Amazing selection of beautiful quality…
Amazing selection of beautiful quality luxury items, great service, with lots of care taken in the packaging of each order. Thank you so much.
March 30, 2023
Reply from High Heel Hierarchy
Hi there,
Thanks so much for taking the time to leave us such an amazing review!
We are SO pleased you are happy with the selection of luxury items have on offer and that are satisfied with our service.
Thank you for choosing us for your designer needs. We hope you come back soon.
Warm regards,
HHH
Reply from High Heel Hierarchy
Hi Ceri,
Thanks so much for your 5 star review, it is hugely appreciated.
We are so pleased you love your new designer boots, hope you get a lot of enjoyment wearing them.
Thank you for choosing us and hope you come back soon.
Kind regards,
HHH
Great service
Great service, beautiful boots as described and gorgeous packaging, fast delivery
March 31, 2023
Reply from High Heel Hierarchy
Hi Samantha,
Thank you so much for taking the time to leave us a 5 star review, it really means a lot to us.
We are so pleased you are happy with your new designer purchase and that you loved our packaging.
Hope you come back soon.
Kind regards,
HHH
Amazing customer service
Amazing customer service. I received my shoes here in Tennessee so fast!!! A forever customer has been made! 💋🤌🏼🤌🏼
March 30, 2023
Reply from High Heel Hierarchy
Hi Brooklyn,
Thanks so much for leaving us a 5 star review, it is hugely appreciated.
We are SO pleased that you are happy with the our service and hope you come back soon.
Warm regards,
HHH
Valentino Rockstuds
Second purchase from HHH and shoes are again fab! Exactly as described, super quick delivery, smooth transaction all round, recommend x
March 8, 2023
Reply from High Heel Hierarchy
Hi Jane,
Thank you for leaving us a 5 star review.
We are so pleased you are happy with your new shoes. Enjoy!
Thank you for choosing HHH for your designer purchase.
Kind regards,
HHH
I wasn’t sure about sizing of boots I…
I wasn’t sure about sizing of boots I saw on the website but when I called, the staff were knowledgable and able to help. Unfortunately, the boots were too small but I was able to return them.
March 2, 2023
Reply from High Heel Hierarchy
Hi Bella,
Thank you for leaving us a 5 star review.
Please do feel free to call our office any time, we are always happy to help.
We are sorry the boots did not fit you and hope you will find another designer bargain soon.
Thank you and warm regards,
HHH
Easy and pleasant experience
Smooth transaction and pleasant experience. Roberta was professional and explained the selling process in detail both via WhatsApp and in person. Ended up being a quick sale too which was brilliant!
March 17, 2023
Unprompted review
Reply from High Heel Hierarchy
Hello there,
Thank you for leaving us a 5 star review, it is hugely appreciated.
We are so pleased that you were happy with our service.
Thank you again for choosing us to sell your beautiful designer items.
Warm regards,
HHH
Very quick and good service!
March 7, 2023
Reply from High Heel Hierarchy
Hi Henriette,
Thank you for leaving us a 5 star review, it really means a lot to us.
So pleased you were happy with our service and hope you come back soon.
Warm regards,
HHH
Excellent Overall Experience!
One of the best online retail experiences I've had! I love Christian Louboutin in unique colors and styles so some of my my most wanted pairs are hard-to-find. I was able to find a pair on HHH that I had been hunting down for awhile. The pair was authentic, in brand new condition, and the price was unbeatable. Seller shipped immediately and the shoes were at my door (United States destination) 2 days after I placed my order. I'll be returning as a customer for sure!
March 5, 2023
Reply from High Heel Hierarchy
Hi Kimberly,
Thank you so much for taking the time to leave us a 5 star review, it is hugely appreciated.
We are SO pleased you were happy with the beautiful Christian Louboutin shoes you purchased from us and pleased to hear our express shipping to the US took only 2 days.
Enjoy your purchase and hope you come back soon.
Warm regards,
HHH
Excellent service
Fanstastic, trusted company, lovely items and great customer service. Item was posted promptly and 100% authentic. Highly recommended
February 24, 2023
Amazing like always
If you ever have the opportunity to go and visit the shop I can guarantee you’ll not be disappointed. Roberta & Mollie are so welcoming and their bright smiles will make you smile no matter how you’re feeling on that day.
For me personally it’s always a incredible experience to visit them. They’re always so helpful and if you need anything they’ll help you straight away.
I’ve been a costumer for many years and I can guarantee that I’ll always come back to them. I absolutely recommend them to everyone.
February 10, 2023
Reply from High Heel Hierarchy
Hi Tania,
Thank you so much for your kind review.
The pleasure is always ours, we love seeing you and I was so happy to meet you after many years of you being our customer.
We have both bought and sold designer items to you and you have always been amazing and so kind.
Hope to see you soon,
Love from HHH
Fast next day delivery the louboutins…
Fast next day delivery the louboutins looked brand new
February 17, 2023
Reply from High Heel Hierarchy
Hi
Thanks for taking time to leave us a 5 star review, and we are so pleased you were happy with the Christian Louboutin shoes you purchased from us.
Hope you come back soon,
Best regards,
HHH
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