I ordered some kind of flavored Juicy Kush Diamond Series, probably something tropical, what I received was a Watermelon Widow, normally I woulda been like, aw naw, but I ain't a Karen so I kept it, i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Package came sooner than expected, items were intact and as advertised. As for the snow caps themselves they offer a good experience relative to the price. Not the most flavorful flower out there, but... See more
At first it was missing a few from my original package but their customer service was very prompt and cooperative. They handled my situation with a following shipment with what was missing. Very good... See more
I was super excited to discover this site. Great prices, nifty products, take my money! Unfortunately, that's all about it for this company. Like other ppl, item wasn't in stock, didn't want the su... See more
3.3
Average
132 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Aloha
Aloha
I placed my order on the 1st of February have not recieved it February 15th today this is unacceptable! Please send My vapes immediately express I spent alot on this order. I want to continue ordering from you ThankYou!
KuMU
Maui
February 1, 2025
Reply from Highmellow
Hello, we apologize for this inconvenience. Please email us at info@highmellow.com. We will make sure to resolve your issue
THIS PLACE IS NOT REAL— IT IS A SCAM—…
THIS PLACE IS NOT REAL— IT IS A SCAM— Never got my order, they won’t call or email back. DO NOT ORDER FROM HIGH MELLOW!
February 3, 2025
Reply from Highmellow
Hello, we make sure for every customer to be satisfied. We are sure that you should’ve received your order
HORRIBLE
HORRIBLE! I will NEVER order from this awful business again. They straight up lie to customers! They didn't have the items I ordered in stock so they sent a really awful substitution instead of contacting me first or just refunding my money. I reached out multiple times throughout a month and practically had to harass them to get a response. They claimed they would just refund my money and never did. I finally got a response 2 months later and they lied saying my bank reverted the refund. I had already contacted my bank 2 weeks after they said they would submit a refund for the order, asking if a refund had been attempted, and NO, they had not. I had to dispute the charge with my bank to get my money back from this stupid ass company for the garbage product they sent that was not even a remotely close or viable substitute for the product I ordered. *Fingers crossed they just go out of business soon.
November 22, 2024
Unprompted review
Hihg Mellow brings a sense of ease to…
Hihg Mellow brings a sense of ease to my day.Their products are top notch,and the fast shipping is a huge bonus. Loving the whole experience!
December 5, 2024
Unprompted review
The product was shipped quickly
The product was shipped quickly. Definitely a good quality place. Very satisfied with my purchases. Thank you HighMellow!
January 5, 2025
Easy to order
Easy to order, fast delivery. Great products and great price.
January 12, 2025
Unprompted review
Best place I've found to order from
Best place I've found to order from. Fast shipping and the best prices. Think I've place 5 orders and not disappointed yet. I save $15 to $20 vs buying from stores in town.
January 18, 2025
Unprompted review
Terrible communication process
Terrible communication process. Half ass mannered. Took way longer than expected to receive items. Products are what expected, nothing special. Any website selling this stuff carries what they do. I will shop elsewhere because of their lack of communication and mannerism.
January 3, 2025
Non responsive
Never replied back to my questions about changing the shipping address or letting me cancel my order
January 3, 2025
Reply from Highmellow
Hello sir, we are sorry for the inconvenience. Please email us at info@highmelo.com. We will make sure to reply and to all your queries.
I was very skeptical but very happy
I was very skeptical of this website. So i bought 1 2g thca dab sauce - watermelon gushers. Its fire. I added a little diamonds to it and it bangs. But its almost the samething id find in a cart. The only thing that really really bothers me is the coa info. All of them are labeled flower and i know its above 25%, i asked once for the info and they dropped the chat. Thats the only reason i didnt give 5 stars. The sauce tastes great, works well, awesome value. Ive ordered a empty cart, im going to try some in one. I think itll be good and work out. If so its a very cheap option to carts. And it came FedEx.
January 5, 2025
Great customer service!
Great products and great customer service. A minor mishap occurred with shipping, due to the holidays I am sure, and they went above and beyond to ensure I was satisfied.
January 10, 2025
Unprompted review
The vapes are amazing
The vapes are amazing. The time to get here each time I order though seems to get longer
January 1, 2025
STAY AWAY
I received the confirmation of receipt of my order. No correspondence at all since, no response to 2 emails. First and last time doing business with these jokers !
December 29, 2024
Reply from Highmellow
Dear valued customer, we are so sorry you had to face this issue. Please contact us at info@highmellow.com. We will makes sure to respond to all your questions
Very Cool!
No complaints,a considerate business with great ethics and very much appreciated!
December 25, 2024
Wrong Product
Took a week and a half to process my order before shipping and then when it arrived it was a completely different product. I had ordered a CBD THC blend and what I received was 20x the dose, had no cbd and had thc-P in it. Could not be more different.
December 16, 2024
Unprompted review
Reply from Highmellow
Hello, kindly contact us at info@highmelloe.com, we will solve your issue. This shouldn’t have happened and it’s very unfortunate
SCAM STAY AWAY
[Order #12126]
Hey I was wondering when my order was going to ship it's been 5 days when I look up the tracking number I got 3 days ago it says order not found everything screams SCAM
December 15, 2024
Unprompted review
Reply from Highmellow
Hello Calvin, we are sorry to hear about your issue. The team had contacted you several times in regards to the issue. Your order was dispatched in a timely manner and sent to you as well
Reply from Highmellow
Hello Sir, so sorry you had to face this issue. Please contact us at info@highmellow.com and we will make sure to assist you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.