Highmellow Reviews 

132
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

I ordered some kind of flavored Juicy Kush Diamond Series, probably something tropical, what I received was a Watermelon Widow, normally I woulda been like, aw naw, but I ain't a Karen so I kept it, i... See more

Rated 5 out of 5 stars

Package came sooner than expected, items were intact and as advertised. As for the snow caps themselves they offer a good experience relative to the price. Not the most flavorful flower out there, but... See more

Rated 5 out of 5 stars

At first it was missing a few from my original package but their customer service was very prompt and cooperative. They handled my situation with a following shipment with what was missing. Very good... See more

Rated 1 out of 5 stars

I was super excited to discover this site. Great prices, nifty products, take my money! Unfortunately, that's all about it for this company. Like other ppl, item wasn't in stock, didn't want the su... See more

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3.3

Average

TrustScore 3.5 out of 5

132 reviews

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3.3

All reviews

(132)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I placed an order a week ago

I placed an order a week ago, but it's still processing.

November 24, 2024
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Reply from Highmellow

Hello, we take 1-5 business days to dispatch the order and from there shipping will takes a day or two

Rated 2 out of 5 stars

Poor replacements

They were out of some product so they sent me replacements, but the replacements were cheaper and I was not refunded the difference. I was also sent a replacement that was not the same type- I ordered and wanted Indica and was given Sativa. I was given a free vape which was nice, but I also don't like vapes.

November 3, 2024
Highmellow logo

Reply from Highmellow

We apologize for this, hopefully this won’t happen next time

Rated 5 out of 5 stars

I would give 10 stars if u could

I would give 10 stars if u could. I went to check if it was confirmed on Mon after ordering on Thursday and it was already at my door. Also, they didn't have a flavor I ordered so they replaced the flavor with a different one and still gave me a free gift. Honestly, this is probably the best company I have ever ordered from.

October 31, 2024
Rated 5 out of 5 stars

Great customer service!

This company is great to there customers, I have had a few packages in which some of my items needed to be replaced and they always send a little something extra for any inconvenience. I love that kinda of customer service. I also had a package sent to the wrong address, and they replaced my order and got it sent to the right place. Wonderful company with unbearable prices!

November 4, 2024
Unprompted review
Rated 4 out of 5 stars

Good quality

my sour diesel order was measured correctly and I do appreciate that. However the 4.2 snowcap tropic thunder order was short of .12 and I noticed that it was the exact same weight of the moisture baggie that came with the ziplock bag. I appreciate the service though, godspeed.

September 24, 2024
Rated 5 out of 5 stars

Great business ethics

I ordered a couple specific vapes, they didn’t have them and subbed them for their top seller plus a free gift, such a great experience that I’m totally coming back. Five Stars!

September 1, 2024
Rated 1 out of 5 stars

I only received one flavor I requested…

I only received one flavor I requested which you can tell was old. They replaced the order with random vapes. There was a hand writing note in the box. Stating they didn't have the flavor in stock. Next I’d appreciate if they reached out to me first.

August 29, 2024

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